CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
67,428 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey steering problems

steering problem

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2009 Dodge Journey Owner Comments (Page 1 of 4)

problem #67

Jan 012022

Journey

  • 172,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the power steering assist failed to operate as needed. Upon inspection, the contact noticed that there was a cracked power steering hose located underneath the vehicle. The contact replaced the power steering hose; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 172,000.

- High Bridge, WI, USA

problem #66

Feb 182021

Journey

  • 194,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that due to the inclement weather, the power steering hose froze and burst. The contact stated that she heard a popping sound before the steering wheel became hard to steer. The vehicle was unable to make right or left turns. The contact stated that the battery warning light illuminated. The contact stated she was able to drive the vehicle to her residence where the vehicle was turned off and failed to restart. The contact also stated that there was no power steering fluid in the reservoir. Neither the dealer nor manufacturer were made aware of the failure. The failure mileage was approximately 194,000.

- Fort Worth, TX, USA

problem #65

Jan 292021

Journey

  • 243,809 miles
I got this vehicle in October it drove great until a couple weeks ago. Now it has started having steering difficulties like it pulls to the right when driving.

- Winchester, KY, USA

problem #64

Nov 132020

Journey

  • 180,000 miles

A D V E R T I S E M E N T S

My wife drive this vehicle mostly to work and I am afraid for her to drive anymore I had to replace the brake calibres they lock up and then I end up replacing the roeder and the brake pads they are also the power steering pump I had to replace and the hoses for it has busted a few times.I have luckily been the one driving when it has done any of those things. I'm afraid of my wife to drive it anymore. It is her car.I own a Dodge Dakota and love it, but the Journey is a terrible made vehicle. I'm not expecting anything from this just want Dodge to know, but I'm sure they already do.

- Kermit, WV, USA

problem #63

Jan 012020

Journey 6-cyl

  • 178,564 miles
Power steering hose ruptures at cold temps. Recall S08 is in effect for same year, make, model but VIN is not covered. Petition has been started to get those of us who are experiencing the same issue some resolve in this matter. chng.it/whklrvvjb8.

- Topeka, KS, USA

problem #62

Mar 012018

Journey

  • 68,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle loss power steering assist and became difficult to turn in either direction. The vehicle was taken to an unknown mechanic who diagnosed that the power steering hose was defective and needed to be replaced. The vehicle was not repaired. Chrysler world located at (2612 county rd abrams, wi 54101, (920) 826-4141), and the manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number 16V273000(steering). The failure mileage was 68,000.

- Crivitz, WI, USA

problem #61

Jan 202020

Journey

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that while operating the vehicle, the power steering had malfunction and the steering wheel had become very difficult to turn in either direction. Upon inspection, it was discovered that a power steering fluid hose had ruptured causing the power steering fluid had leak out. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 150,000. The VIN was invalid.

- Poposky, MN, USA

problem #60

Jan 312019

Journey

  • 1 miles
Power steering pressure line for Dodge Journey 2009 to 2016. When subjected to cold weather the power steering line can hose ruptured at start up when it was cold outside. That is exactly what happened to our 2009 Dodge Journey this past winter and the line split open, didn't realize it while I was in heavy traffic, no steering, it could of killed us.. Dodge is telling us that our vehicle VIN number does not fall under that recall

- Lancaster, MN, USA

problem #59

Aug 112019

Journey

  • miles
Power steering hose rupture and it leaking

- Orangeburg, SC, USA

problem #58

May 222019

Journey

  • miles
I bought this Dodge Journey SXT last yr 2/16/2018, I asked the salesman if there's any recalls or anything wrong with this car.. he said only need to replace the rear tires.. I contacted a lemon law lawyer the next day after getting the tires replaced bc he lied to me, the tie rod & ball joint had to be replaced, on top of that I found out there are (4) recalls on my car that were never taken care of, so Dodge chyrsler dealership replaced the front/back airbags in (Mar/April)of year 2018.. I received the recalls to my phone, to top that off I purchased this vehicle in cash over ($4,263), the lemon law lawyer told me to go to a website to get the history on my car I bought, it was involved in a car accident on passenger side on (10/18/2017).. I was lied to totally, I almost got rear ended bc the transmission stopped on me, my sister raised $$ to get transmission replaced, now had to put new brakes/new battery/new starter/another new tire/ then the hub assembly broke along with the sway bar arm, the electrical system is faulty & car starts but then if I go anywhere & then try to start to go home, it won't start & the fob key needs to be replaced as well.. this car is a safety hazard, too many problems that shouldn't be happening..it has stopped on me too many times to count, I'm at thee point I afraid to drive it.. this vehicle has (2 recalls) that have not been taken care of yet, I had to call Canada to tell them I bought the vehicle bc they didn't have me as the new owner, I didn't get any recall notices in the mail bc I just bought this car last yr & it was at a dealership, they never took care of the recalls, , I was sent a notice to my credit karma acct telling me there's 4 recalls but the airbags are dismissed bc they were taken care of, . I have 2 recalls that have not been repaired.my ignition switch hasn't worked from the day I bought this car, it's loose.

- Rockford, MI, USA

problem #57

Jan 152019

Journey 6-cyl

  • 93,799 miles

A D V E R T I S E M E N T S

There is a recall for the power steering pressure line for Dodge Journey 2009 to 2016. When subjected to cold weather the power steering line can rupture at start up. That is exactly what happened to our 2009 Dodge Journey this past winter and the line split open. Dodge is telling us that our vehicle VIN number does not fall under that recall.

- Oswego, IL, USA

problem #56

Jan 042019

Journey

  • 96,000 miles
My power steering line breaks in the cold. It has done it several times and I've had to replace it. Done it while parked and off and while driving down the highway.

- Faribault, MN, USA

problem #55

Mar 012019

Journey

  • miles
My car fails to stay started when sticking the key in the ignition.

- Indianapolis, IN, USA

problem #54

Feb 222019

Journey

  • 103,000 miles
The contact owns a 2009 Dodge Journey. When the vehicle was started, the steering wheel became difficult to turn. While inspecting the vehicle, the contact noticed that there was no power steering fluid inside the vehicle. When the contact attempted to add power steering fluid, it leaked out onto the ground. The vehicle was taken to wilde Chrysler Jeep Dodge Ram South street (1710 wi-164, waukesha, wi 53186, (262) 544-5400) where it was diagnosed that the power steering cooler and return hose needed to be replaced. The vehicle was currently at the dealer awaiting parts for the repair. The manufacturer was made aware of the failure. The failure mileage was 103,000.

- Waukesha, WI, USA

problem #53

Jan 312019

Journey

  • 95,015 miles
Power steering leaking from extreme cold weather

- Marshalltown, IA, USA

problem #52

Feb 012019

Journey

  • 120,000 miles
The contact owns a 2009 Dodge Journey. After starting the vehicle, the power steering hose ruptured and the contact noticed fluid leaking underneath the vehicle. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 16V273000 (steering). The approximate failure mileage was 120,000.

- Warren, MI, USA

problem #51

Nov 292018

Journey

  • 171,819 miles
Power steering return line ruptures in cold weather. There is an open recall for same make, model, and year but my VIN number is not under that recall. Recall #S08. I have had this issues since I bought the car used in 2013. Every year when it gets cold out I start the vehicle and the line burst leaking power steering fluid everywhere. I have not had the money to replace the lines and this has been happing for 5 years now. This has now created a seal on the power steering pump to leak as well. Now I have power steering fluid all over my entire engine because of the pump leaking everywhere. I called Dodge and they were not helpful told me it's a VIN specific issue and there is nothing that they can do about it when I'm clearly having the same exact issue. Please help!!

- Topeka, KS, USA

problem #50

Nov 112018

Journey

  • 150,000 miles
The power steering hose ruptured causing failed steering control almost leading to the vehicle hitting the house. This is the third time the the hose has ruptured. The two other occurrences was winter 2017-2018. This only seems to be an issue in cold weather. I see there is a recall for this issue involving this model if it contains a engine oil cooler. Seem there are thousands of people describing this same issue on line in the us and Canada.

- Lake Orion, MI, USA

problem #49

Feb 012018

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the eps warning indicator flashed and the power steering failed to function. The steering wheel became extremely tight and there was an internal electrical failure, which caused the radio and brakes not to work. In addition, the brake indicator was illuminated. The dealer (transitowne Jeep Chrysler Dodge Ram of West seneca, 2989 transit rd, elma, NY 14059, (716) 674-6400) diagnosed that the return power steering hose, cooler, and ABS unit needed to be replaced. The manufacturer indicated that the vehicle was excluded from the unknown ABS and brake system recalls and had not provided an electrical solution to the dealer. The VIN and failure mileage were not available.

- Holland, NY, USA

problem #48

Mar 192018

Journey

  • 100 miles
After setting outside this past winter my car sat outside. With winters passing I'm experiencing the problem described in S08. My power steering return hoses have ruptured. My power steering fluid is leaking terribly and I'm having to replace it daily. My VIN is...9T133353. I'm 100% certain that Chrysler/Dodge has missed some vins in this issue.

- Prior Lake, MN, USA

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