Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
43,148 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey body / paint problems

body / paint problem

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2010 Dodge Journey Owner Comments

problem #5

Apr 152015


  • 55,000 miles


The contact owns a 2010 Dodge Journey. The contact stated that the horn of the vehicle activated independently without warning. The vehicle was taken to the dealer. The technician stated that the vehicle was operating as designed. The contact also mentioned that the key fob failed to lock all four doors intermittently but never locked the front driver side door of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

- Cookeville, TN, USA

problem #4

Jan 222015


  • 80,362 miles
I was driving at the speed limit on interstate 5, (California) when a vehicle in front of me swerved partially into my lane. In order to avoid hitting said vehicle, I swerved to the right slightly, at that time I believe engine died, as I had no control over said vehicle I could not steer or maneuver my vehicle at all. Thus it was continuing on the path of the swerve and hit the wall on the passenger side of the highway. I at no time had any control over the vehicle, the car started spinning from the impact of the wall and sent me across 3 lanes of traffic and I was hit by 2 cars. The only airbag that deployed was the front passenger side airbag. (there was no passenger in that position.) I was in the driver seat, and my son (was 9 years of age at the time of the incident) was sitting directly behind me. When the car stopped, I was unable to remove the key from the ignition, it was locked in place. Originally, I believed that there were no major injuries, only bumps, bruises and the like. However in the months since the incident, it has come to light that I have torn muscles in 1, maybe both elbows. I am currently under a doctors care, and will be requiring surgery to reconstruct the muscles and tendons.

- Stockton, CA, USA

problem #3

Jul 312014

Journey 6-cyl

  • 32,500 miles
I was sitting at the approach to our driveway with my foot on the brake, waiting to ensure my grandchildren had safely cleared the driveway area. Without warning, there was a sound like the car engine revving up, the car starting moving/lunging forward on its own and all attempts to apply the brakes to stop the car failed. I quickly steered toward a tree in my front yard where I chose to crash my car in order to stop its continued acceleration. The cause of the acceleration is unknown. If I had not chosen to hit the tree, the car was headed for my front porch/house where my grandchildren had gone to clear the driveway area. A contractor working on my neighbor¿'s property came to assist me and turned off the car engine. There was a strong burning odor/chemical smell permeating my car after the crash. In spite of the impact, my air bag did not deploy. We called 911, the insurance company and he car was towed to a collision shop. Registered a formal complaint to Chrysler corporation the night of the crash.

- Naperville, IL, USA

problem #2

Oct 252013

Journey 4-cyl

  • 25,639 miles
I was struck on the left front by a 1997 Dodge stratus occupied by 5 teenage boys. The damage was bumper and left fender (insurance estimate about $3,000. But the battery was placed on top of the engine by the manufacturer. The battery was the original battery installed on car. No engine repair had been done on the vehicle. The battery exploded and the engine was covered by battery acid which destroyed all the wiring in the engine. Battery acid also went down the driver's side of the car destroying paint and eating into metal. Two adjusters examined the car as the insurance was amazed at amount of destruction. They each stopped at $11,000 damage and totaled the car. I was told that had any glass been broken and I got battery acid on my body, the damage would have been severe. A mechanic at the scene said the battery placement was very dangerous as was said by insurance adjusters and repair service where the car was towed. I called the dealership and Dodge itself and reported the problem. They both said they never had heard of any problem. I walked away unhurt but could have driven the car for the rest of my life (I'm 73) had the battery been placed in a different spot in the engine. I believe this battery placement to be very dangerous and am concerned for others who might have an accident in a car like mine.

- Garland, TX, USA

problem #1

May 232012

Journey 6-cyl

  • 22,240 miles
The contact owns a 2010 Dodge Journey. The contact stated that while driving approximately 15 mph, she noticed a loud squeaking noise while applying the brakes. The vehicle was taken to the dealer for diagnosis. The technician stated that the vehicle was operating as designed. The front and rear rotors, and the brake pads were replaced but the failure continued. Additionally, the contact stated that water was leaking from the overhead vent and onto the rear seats. The front driver's side door also could not be locked with the key fob, only manually. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 22,240.

- Chesapeake , VA, USA

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