really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
20,522 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Dodge Journey brakes problems

brakes problem

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2012 Dodge Journey Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #15

Dec 152012


  • 20,000 miles


The contact owns a 2012 Dodge Journey. The contact stated that while driving at various speeds, the vehicle made an abnormal noise and the brakes failed. The contact stated that the brakes failed only a few months after they were installed. The failure recurred numerous times. The vehicle was taken to a dealer. The technician diagnosed that the brakes had to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.

- Fayetteville, GA, USA

problem #14

Jan 092015


  • 25,000 miles
Unusual rear brakes wear and rotors at 25000 miles causing car to vibrate. Car is still under warranty but will not over this defect.

- Nashville, TN, USA

problem #13

Dec 262014

Journey 4-cyl

  • 63,000 miles
First was the back brakes and right router have had to replace it 3 times since 2012.. we where leaving a bp when we were hit on the side back passenger door and back panel so bad the door was stuck and the airbags did not deploy was so scared for my kids.

- Fayetteville, GA, USA

problem #12

Sep 212014

Journey 4-cyl

  • 28,000 miles


Both rear brakes wore down to the metal and cut into my rotors. The brake light never came on, no scrapping or squealing. There should be a sensor that detects when brakes are getting low. I feel that this is a serious safety issue because my families life is in jeopardy;as well as mine.

- Pittsburgh, PA, USA

problem #11

Aug 192014

Journey 4-cyl

  • 22,000 miles
While driving at approximately 30mph and slowing down the right rear brake would not release which resulted in smoke, overheating of the wheel area and smell of burning brakes. The vehicle was reviewed by a Dodge dealer who indicated they could not find any problems with the brakes. This happen two more times with the same outcome from Dodge. Chrysler supports the dealer and will not take any actions. A complaint was filed with the states attorneys office because it represents a safety issue. Meantime, I am taking the car to another Chrysler dealer for a second opinion which seems to be my only option.

- Germantown, MD, USA

problem #10

May 162014


  • 53,000 miles
I was driving on the highway and heard this awful squealing sound. As I sped up it would go away then when I stopped at a light it was really loud. Since then when I stop or go it now makes a grinding sound. I noticed yesterday after driving about 10miles there was a burning smell coming from my back tires. We are taking it in tonight to get it looked at. Not real happy when this vehicle is only 2yrs old.

- Louisville, OH, USA

problem #9

Apr 122012

Journey 6-cyl

  • 1,200 miles


Brakes have squealed intermittently since purchasing this car. I have returned to dealer at least 4 times. Dealer replaced pads twice and rotors once. Continued to squeal. Replaced pads and rotors with high quality aftermarket parts. Now after 4 months pads and rotors are glazed and squeaking again and has a burning smell after driving for short distance. Took back to another dealer to check the calipers for sticking. Dealer says that calipers are working properly. I feel that this problem can develop into a safety concern. I have two small children so I am concerned for their safety. Something is very wrong but no one seems to want to take care of the problem. The vehicle has only 27500 miles and now needs it's 4th set of front brakes.

- West Palm Beach, FL, USA

problem #8

Dec 112013

Journey 6-cyl

  • miles
Peddle to the floor when braking, excessive dust.

- Gold Beach, OR, USA

problem #7

Aug 142013


  • 12,200 miles
Had to replace at 16,000 mile not good for normal driving dealer said its normal ware bull------ 25,000 for a car and this is whit you get

- Delta, OH, USA

problem #6

Mar 132013


  • 7,000 miles
The contact owns a 2012 Dodge Journey. The contact stated that while driving 15 mph and depressing the brake pedal, the vehicle felt as if the brakes had slipped. The vehicle was taken to the dealer for inspection where they stated that they could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 7,000.

- West Frankfort, IL, USA

problem #5

Jul 312013

Journey 6-cyl

  • 25,300 miles


Had my brakes checked at my mechanic because they were grabbing. He said the rotors were warped. My vehicle only has 25,000 miles on it. Called Dodge they said too bad you bought it used it is your problem.

- Indiana, PA, USA

problem #4

Jun 292013


  • 23,000 miles
Today driving down the road with buildings on both sides I heard squealing echoing. As I came to a stop in my garage and shut the door I smelled the most awful burning smell. My fiancee say it was metal burning, and I felt by my tires and they were hot. My SUV has 23000 and they are mostly highway miles. I did some research on here and found it is a common problem and should not be happening already on my car. I have also had problem with my touch screen radio having a mind of its own. It switches radio stations on its own. It has switched from cd to radio to aux on its own. It has maxed out on volume on its own and it shut completely off on its own. I think there is a short but the dealership can't find anything wrong with it.

- Upper Sandusky, OH, USA

problem #3

Jan 122013

Journey 4-cyl

  • 2,000 miles
When applying the brakes and coming to a stop there was an awful grinding noise and it felt as if the vehicle might be jerking or not stopping correctly. I brought it to the dealership first thing on Monday and after their inspection was told that the rear brake pads are defective. There was some surface rust on the pads and rotors, but I was told that is normal and that these parts accumulate rust overnight but it normally grinds off when driving the next day. The dealership did not have the rear brake pads or rotors in stock, so they are on order. I was told the vehicle would be ok to drive until the parts come in and they instructed me that I had to come pick the Journey back up and could not leave it at the dealership. With the grinding noise, vehicle jerking and new knowledge of the "defective" parts, I am not comfortable driving this vehicle right now.

- Saint Augustine, FL, USA

problem #2

Jul 192012

Journey 6-cyl

  • 55 miles
I bought my new Dodge Journey on the 16th of July 2012. I live approximately 40 miles from the dealership were I bought my Journey. Most of my driving is highway so I didn't notice the issue right away. The first time I came to a stop with my new vehicle the brakes shuddered like they were grabbing then letting go and grabbing again, really fast. I returned to the dealership 4 different times for this and a transmission shudder which they say Chrysler has no fix. Is this something you have seen from Journeys before? thanks for your time.

- Buckeye, AZ, USA

problem #1

Mar 312012

Journey 4-cyl

  • 5,490 miles
Brakes on the 2012 Dodge Journey squeaked and appeared to not want to stop properly. I took vehicle in for service and was told that it was break dust that caused the problem. After the squeaking got worst, I took it back in was told that they replaced my brake pads. Here I am 2 months later with the same problem. In addition, the vehicle has a slow take off. When trying to obtain speed the vehicle stalls before speed is picked up. Now, I'm having problems with the passenger seatbelt not giving a light signal nor alarming signal that seatbelt is not on.

- Memphis, TN, USA

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