This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was braking to enter the on-ramp of Hwy 1923 from Asheville, I noticed for the second time, my brakes were not slowing me down as usual, instead, they acted as if they were slowly grabbing. As I speed up to the correct speed limit, It seemed as though my brakes started to grab again without me depressing the brake pedal. The vehicle made a throbbing, and vibrating sound. All this after just having taken the vehicle to my mechanic for the same problem two days prior. The back brakes were replaced, the front brakes looked fine, and everything was checked out. Two days later brakes started acting up again, not working normally and acting as if thay are grabbing and vibrating the vehicle! No warning lights were shown. Next step is the Dodge Dealer. Another very aggravating glitch that the Dodge Dealer said that didn see, is the fact that every time I park the vehicle, I have to turn the sterring wheel a certain way before the battery will shut off, if not the battery will be drained!
Electrical - the vehicle while driving just shut off. No power, no lights, the engine died. The vehicle was brought to a stop, placed in park and then restarted without issue. The ABS system - the brakes failed to work. While at a stop light, brakes depressed, the vehicle began rolling backwards.
This complaint concerns the failure of the front rubber brake lines on my 2012 Dodge Journey. I discovered that, during manufacture, the original brake lines were severely crushed while the retaining brackets were attached to them. This reduced the I.D. of the hoses to about 20% of their intended size. Over time, with normal hose deterioration, this restricted back flow of brake fluid to the master cylinder. As a result the brakes calipers did not retract completely which caused excessive overheating of the front brakes. This could have caused a fire or the vehicle to swerve into other traffic. My concern is other vehicles of similar age could begin experiencing the same issue. Please note the front left brake was malfunction before and after new rotors, pads and calipers were installed.
The blind spot is horrible. I have to check my mirrors 3 times because even if I look on my side, especially on the driver-€™s side whenever I have to switch lanes, I can-€™t see if there is a car on my blind spots. The mirrors don-€™t help because it may appear that the car beside me is far but it may also be near. So that of the major issue with this car. Next, when the vehicle in front of me did a sudden stop and I hit my brakes too hard to stop, the car made a throttling sound then it stopped. When it was safe to go, it wouldn-€™t go even though my gear is on Drive and I am pressing on the gas pedal. It just makes a rubbing noise as like it is on Park mode and you are hitting the gas pedal. So I had to shut my car off and turn it back on. Lastly, cruise control doesn-€™t work very well. Sometimes it works, but most of the times I had to pull over and restart my car or hit the brakes and press the on/off switch for cruise control.
My safety was at risk and I put others at risk when my vehicle lost power in the middle of a busy highway and almost caused an accident with my 2 young children in the car. It would not accelerate and we got stuck in the middle of the rode. The ABS light came on when it happened. I took it to my local dealer to diagnose and was told there was water in the ABS module connector which caused the wires to corrode. Chrysler had a recall on this specific issue for my model but because my vehicle didn't come out of a specific batch, they won't cover it. This is a safety issue and if other vehicles of this make and model were recalled for this specific issue, they should fix mine. I have attached the R61 recall from Chrysler for this issue
- Everett, WA, USA
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The contact owns a 2012 Dodge Journey. The contact stated while driving 20 MPH, the brakes locked up. The brakes, traction control, and ABS warning lights were illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The contact was informed that the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 107,000.
While parking car and engaging "the parking brake, } the brake popped and a round silver looking item popped out from under the brake pedal and landed on the floor board. Trying to engage the parking brake became useless as the petal just stated engaged and when toughed it came up to the parking brake release place, if the petal was touched it would fall back to the engaged looking. When driving I did not notice any burning smell which told me that the emergency was not engaged even tough the brake light was on. At home I checked under the car and found that back and forth. The brake cable was loose and moveable. Looking at the round piece that fell off it appears to be where the cable was tethered to and this would be placed in the brake petal. The cable appears to have severed at the round piece(connector) making the emergency brake inoperable. There does not appear to be any rust but just severed
I messaged you the other day about my car losing it's brakes when it rains. I was wondering if you had any information for me about this problem. complaint # 11422687
I have a 2012 Dodge Journey when it rains and I have to go through water on the roads my car will loose it's brakes, which is causing me to almost hit the person in front of me. I see that my car doesn't have a recall on it for this problem but it's to the point that I'm afraid to drive it in the rain. This is my only vehicle to drive back and forth to work. Please let me know what I should do. Thanks
Engine light multiple times- emissions control - found online but did not receive a recall: In affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’'s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’'s the biggest part of this, ” chernoby said. The replacement converter has a “different mixture of precious metals … to be less susceptible to sulfur in the fuel, ” he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: First quarter of 2019 model-year 2012 cars Chrysler's number for this recall is T47 Chrysler's number for this recall is S08 Chrysler's number for this recall is R61 Chrysler's number for this recall is R32
My car is throwing off a check engine light an it indicates it's my catalytic converter, my engine has an knocking sound also, and when I apply pressure on my brakes there's a delay of stopping. While I'm driving city/highway.
NHTSA id number:11258769 engine light multiple times- emissions control - found online but did not receive a recall: In affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’'s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’'s the biggest part of this, ” chernoby said. The replacement converter has a “different mixture of precious metals … to be less susceptible to sulfur in the fuel, ” he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: First quarter of 2019 model-year 2012 cars: Second quarter of 2019 model-year 2013-14 cars: Third quarter of 2019 model-year 2015-16 cars: Fourth quarter of 2019
Every 15K miles or so the right rear caliper sticks and destroys the pads and associated rotor. I have replaced that specific caliper and both rotors three twice already. After around 25K to 30K miles I can no longer get the caliper to unfreeze. The vehicle now has 93K miles on it and I am about to replace it again. Once the outside pad gets to less than 30% the wheel tries to lock up. Once while driving in the country my wife nearly caught the car on fire because of overheating brakes. This form only allows for one entry, but as stated this has happened a multitude of times. The worst being when the rotor was glowing red before it was noticed by another person at a gas station. That happened in 2015.
ABS, etc and brake lights came on the dash board after I parked on a slope and drove for couple of miles. Take it to the diagnostic technician and a failure is detected in the ABS module. I understand there was an alert regarding this, but I never received any notification. Could you advice me what to do in respect to this matter and if it was a recall since 2015 why I never received the letter.
The contact owns a 2012 Dodge Journey. The contact stated that while stopped at a traffic light, there was an abnormal smoke odor coming from the driver's side front of the vehicle. The vehicle was taken to tires plus dealer (610-616-5256, located at 820 baltimore pike, springfield, pa 19064) where the technician replaced the calipers and rotors. The contact stated that previously the vehicle had been taken to the jeff D'ambrosio Dodge Chrysler Jeep dealer (484-364-3777, located at 1221 E lancaster ave, downingtown, pa 19335) where the technician diagnosed and replaced the rotors. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000.
Breaks aren't working shop told me about the recall and said there's no air in the lines and no leaking lines tested the master cylinder and no issues but my breaks are still not fully engaging. Trunk doesn't open I've brought it to 4 shops as well as a Dodge dealership and non have been able to get the latch to disingage.
The ABS light and the vehicle with sliding marks light have shown up on my dash while driving in town at low speed. This has accused two or three times and now is staying on all the time. I saw an article on line that there might have been a recall for this in 2015. My car only has 48278 miles on it. Could you let me know if there was or what I need to do about this problem?
The contact's son owns a 2012 Dodge Journey. While driving various speeds, the ABS warning indicator illuminated. The vehicle was restarted, but the indicator remained illuminated. The vehicle was towed to greenway Dodge Chrysler Jeep Ram (9051 E colonial dr, orlando, fl 32817, (407) 347-4929) where the contact was informed that the ABS control module needed to be replaced. The dealer also stated that the vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The vehicle was currently awaiting repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
I was driving my 2012 Dodge Journey and my car power just shut down and it won't start. The brake pedal was hard and stiff.my car is completely disabled had to get it tow to my house. I tried to start the car it's not starting at all no peer no lights nothing completely dead
The contact owns a 2012 Dodge Journey. While driving 55 mph, the ABS failed and traction control warning indicators illuminated. The contact also mentioned that the power steering seized. Once restarted, the vehicle resumed normal operation. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 125,000.
A D V E R T I S E M E N T S
- Mars Hill, NC, USA