This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car started whining bad and loss power it was stuck in one gear. Now I'm having to get a new trainsmission I have 113,000miles on it and only 4 yrs old befor this happened I have to replace 2 rocker arms at 2 different times on 2 different cams the rocker arms are a terrible designed in this car and go bad easily and cost alot of time and money to get them replaced
The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact waited for a few minutes and the vehicle was restarted. The vehicle was taken to the dealer where it was purchased however, the dealer stated that the vehicle was not under warranty and offered no further assistance. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the crankshaft was defective and needed to be replaced. Fresno Chrysler Dodge Jeep Ram (6162 N blackstone ave, fresno, ca 93710) was notified of the failure and the contact was informed that the vehicle was previously repaired under NHTSA campaign number: 16V907000 (engine and engine cooling). The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Engine keeps losing power and dying. Cruise control reves engine to high up and down for now reason on a straight stretch of street when yourturn to the left to sharp the engine dies.
The contact owns a 2016 Dodge Journey. The contact stated that while his wife was driving approximately 40 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into neutral and coasted to the shoulder. The vehicle was towed to the residence. The contact restarted the vehicle and the vehicle was taken to an independent mechanic to be diagnosed. The crankshaft sensor was replaced however, the failure recurred. Cronin Chrysler Dodge Jeep Ram located at 518 w main St, lebanon, oh 45036, was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
The engine on my car was stalling and it died in the middle of a busy road. Thankfully, it happened in the turning lane so I didn't get hit. Thought it was the battery, so we bought and new one and had it replaced. The check engine light came on after the battery was replaced and the car engine would just turn and stall and would not start. Had to tow my car to the dealership. I called and there were no recalls listed for my VIN, but I saw a Chrysler recall S89 that was for 2016 Dodge Journeys for engine stalling and would need the camshaft or crankshaft sensor replaced. It affects 2016 Dodge Journeys manufactured May 9, 2016 to July 15, 2016. My 2016 Dodge Journey was manufactured on July 11, 2016. Had diagnostics ran (at my expense) and the crank sensor needs to be replaced. Chrysler was contacted and is giving me the runaround to fixing the issue all because the recall is not on my VIN.
- Orange, TX, USA
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Stalling in traffic while driving, very dangerous with my family in car. When you crank up the car and start driving it just shuts off no matter how fast or slow you're going. Scared to death, just had to park it until we find out what's going on. We read about a number of complaints very similar to what we're going through. Please help!!
The car stalled while I was driving down the highway and would not run. The crankshaft sensor was found to be the cause of issue upon diagnosis. Dodge has a recall under campaign S49 but my declined to fix my vehicle under the recall since it was beyond the manufacturing date range.
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, failed to accelerate and stalled with an unknown warning light flashing. The vehicle was towed to poway Chrysler Jeep Dodge Ram (13811 poway rd, poway, ca 92064), to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
The contact owns a 2016 Dodge Journey. The vehicle was taken to an independent mechanic for a tune-up. The mechanic informed the contact that the ignition coils needed to be replaced. The contact stated that the vehicle started to misfire after the ignition coils were replaced. Additionally, the vehicle failed to start on several occasions. The contact was informed by the mechanic that the cylinder head was defective and needed to be replaced. Stockton Dodge Chrysler Jeep Ram (3333 auto center cir, stockton, ca 95212) was contacted and notified of the failure. The contact was informed that the vehicle was no longer under warranty nor subjected to a recall. The manufacturer was not notified of the failure. The failure mileage was 117,582.
The contact owns a 2016 Dodge Journey. The contact stated while driving, the vehicle independently shifted from drive to neutral. Additionally, the vehicle also failed to shift into reverse. The check engine and fuel warning lights were illuminated. The vehicle was taken to westgate Chrysler Dodge Ram (6421 old westgate rd, raleigh, nc 27617, (919) 263-3062) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
When you are driving the vehicle it starts to change gears very violently. Eventually not too long after that the car dings, the check engine light comes on the car shuts itself off and hopefully if you are in a safe area of road you can pull over, put the vehicle in park, then turn it off and on again then continue. There is no trigger to it happening, no specific conditions, it can happen while turning, driving, on the freeway, on a busy street, in a round a bout, ( all of which I have experienced) it doesn't matter. It has also been happening since about a month after I purchased the vehicle which was October 2019 and has been happening since even after all the trips to the service center and days out of work. Landmark Dodge keeps "fixing it" but it continues to cut off while I drive and Transport my children and I in it.
This has been happening for about a month now. While driving my dash board lights go on then off, my radio will turn up by itself, my heat/ ac wont come on. I will have to shut my car off and then back on.for it to work. And it makes my car to jerk and now today.Feb.26 2020. My wipers go out as well on the highway in a down pour. Again I had to pull over turn my car off wait about 5 mins and then start my car again. I had to do this about 5 time during my hour 1/2 drive.
The contact owns a 2016 Dodge Journey. The contact stated while driving at approximately 60 mph, the vehicle started to vibrate abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was determined that the ignition coils needed to be replaced. The vehicle was repaired however, the failure recurred. After the failure was taken to a second independent mechanic where the contact was informed that there was low compression on cylinder number 2. the vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 105,000.
The vehicle is jerking and the radio is changing channels on it S own. The engine is making a sound, that sounds like it's about to give out. The vehicle haves less than 40000 miles on it. The traction control light came on while I was driving straight on dry pavement
The contact owns a 2016 Dodge Journey. The contact stated that while driving an abnormally loud tapping sound was heard coming from the engine. The contact stated that the vehicle vibrated abnormally and then stalled. The contact was able to coast to the side of the road and power off the engine. The vehicle was restarted and operated as intended. The failure recurred. The vehicle was taken to (patty peck Honda located at 555 sunnybrook, rd, ridgeland, ms 39157, (601) 957-34000) and was diagnosed. The contact was informed that metal shavings was found in the engine oil and that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 99,000.
The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. On some occasions the contact was able to restart the vehicle. The failure recurred several times. The camshaft sensor was replaced by an independent mechanic however, the failure persisted. The vehicle was taken to the landers Chrysler Dodge Jeep Ram dealer, located at 315 E goodman rd, southaven, ms 38671, where the camshaft sensor was replaced. The manufacturer was made aware of the failure. The contact was not concerned that the repair was not sufficient to fix the failure. The failure mileage was approximately 82,000.
I was riding down a busy highway and doing 55mph my car started to stall and just cut off, I couldn't get over to the slow lane alot of traffic. It cutoff and I had to get out the car and wave other cars off so they wouldnt hit me. As I got to a safe area from help of another driver the check engine light was on. I cut the car off and called my husband and he said after 10 to try and start it back up and it did it crunk back up and I drove slowly home with hazard lights on and when I got home and cut the car off I let it sit for 10 minutes again and when I turned it back on the check engine light was off. This was scary for me and when I researched this problem it shows it's a recall for a crankshaft position sensor but my car is not in the recall and I cant understand why not this could have cause me and my family to have died because of this Dodge need to include all Dodge Journeys as I see alot of people are having this issue my mileage is 68000.
A D V E R T I S E M E N T S
- Lafayette, TN, USA