This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Journey. The contact stated while driving on a neighborhood street at 20 MPH, the vehicle experienced a loss of automotive power. No warning lights were illuminated. The contact pulled over safely to restart the vehicle. The vehicle was restarted, and the contact was able to continue driving. The contact drove the vehicle to the local Auto Zone, where the vehicle was diagnosed and DTC: P0018 ( Camshaft/Crankshaft psoition sensor failure) was retrieved. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,365.
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH and attempting to accelerate to 55 MPH due to oncoming traffic, the vehicle lost motive power and stalled. The contact was able to get the vehicle to the side of the road where the vehicle failed to restart. The contact stated that a certified mechanic arrived and serviced the vehicle on the side of the road. The crankshaft was replaced, and the check engine warning light turned off. The failure recurred and the crankshaft was replaced four times. The check engine warning light then illuminated and remained illuminated despite the crankshaft replacement. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
- Mathis, TX, USA
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- Evans City, PA, USA