This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Journey. While driving approximately 55 mph, the vehicle failed to accelerate. In addition, while depressing the accelerator pedal, the vehicle made a whining noise and the check engine warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and the failure persisted. The contact also stated that when attempting to reverse, the vehicle would jerk and failed to reverse. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
My acceleration doesn't work well, I have to make sure there is a lot of space to pull in traffic, other wise I will get rear ended because the car doesn't move fast enough, it just stalls.
The contact owns a 2016 Dodge Journey. While driving at unknown speeds, the accelerator pedal was applied, but the vehicle failed to move. The vehicle was taken twice to the local dealer (fury motors, 1000 concord St South, saint paul, mn 55075) where it was diagnosed each time that the differential axle needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the issue and opened case number: 33323599. No further assistance was provided. The failure mileage was 26,035.
The contact owns a 2016 Dodge Journey. While attempting to park the vehicle, it accelerated independently while the brake pedal was depressed. As a result, the vehicle drove over a concrete bumper and struck a building. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to a body shop (all magic paint and body) and the body damage was repaired. The vehicle was not diagnosed by the dealer. The vehicle was not deemed destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,545. Updated 09/27/17
I was turning into a parking spot outside of my work and the car revved and jerked forward; I had to swerve to miss and pillar and slam on my brakes because it jumped over a curb and almost hit a building! the parking spot was a little upward so I did have to have my foot on the gas
- Apache Junction, AZ, USA
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My vehicle randomly shuts off. Loses all engine power, power steering, etc. Has been at the dealer 3 different times and no one can find the problem. Once we were stopped at a light, 2 times we were pulling out of parking spots, and this last time my vehicle was in motion on the street and the engine shut off.
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- Waldorf, MD, USA