This was a brand new truck bought right off the showroom floor with under 200 miles when purchased...I am pissed off about the whole situation because I have had several service managers tell me that Dodge should have replaced the dash...and yet to this day I still have over 5 very large cracks which takes away from the appearance of the truck and I believe could in fact be a danger to me and my passengers if I were ever in a crash. It should have been recalled when the first problems showed up and Dodge

should have acknowledged that there was in fact a problem...instead they try a sell you a replacement part that will only cost you additional ...also the paint on the right front fender and the hood was redone in 2004 at a Dodge dealer in Marion Illinois' now I have several spots on the fender and hood with a large chip that is missing on the fender the size of a silver dollar that has come loose and shows the primer . So what can you do when you do all the right things and Dodge won't make their mistakes right?

The dash started cracking near the windshield during the spring. Now the main dash is cracking. I found this web site by accident looking for a replacement dash. I was shocked to see how many people with the same problem! Not only the 2002, but all others as well. After seeing all these complaints, I printed them out ant went to the Dealership where I bought my truck. They looked at it and said they would fix it at my expense for $1,288.00 I told them it was clearly a defect and should be recalled. They said it wasn't a safety issue and they would not fix it.It's no wonder why people are buying foreign made auto's. Chrysler needs to step up to the plate and fix these issues!

I am going to contact Better Business Bureau, I will be seeking legal advice. I have bought my last Dodge / Chrysler vehicle.

Listen up Dodge. I have worked hard for what I have and this is not the result I would prefer from the product in which that hard earned money went to. What the heck!

My dash started to crack dead center from the windshield (which was appr. 6" long). Then a few months later, the passenger side started to crack directly above the vent which covers the speaker. It is now sticking straight-up in the air. (LOOKS HORRIFIC).

Do the right thing and stand behind your product.

This is now the second time I have had problems with Dodge vehicles. (1999 Durango) I won't even go there!

The dashboard in my 2002 Dodge Ram 1500 Quad Cab 4x4 started cracking after just 3 years. I checked with a dealership and they said that it was not covered under warranty and that it would cost approx $1400 to replace. This is stupid, especially after reading about how many Dodge vehicles this is happening to. I have ALWAYS bought American and would like to continue but with the cost of vehicles and the way the economy is going I might not be able to afford it. Dodge should step up and do the right thing if they want to keep their loyal customers!!!!!! Does anyone know if Dodge has done anything to address this problem?

I hope you guys send this message to dodge to recall this issue ..I start noticing a little crack on dashboard

But now is all across through the center of dashboard it really look bad

I do own another dodge van that I have for many years and never have this kind of problems..

I still believe dodge are the best cars for me.. If they don't fix the problem I still going to fix it But I think is Just not Right for us to pay for a cheap dashboard that they put on it.

I�m afraid to pay for a new dashboard that is going to be cheap plastic as this one.

So i get these cracks going from front to back on my Ram. I took it in to my local dealer.(south point dodge) They told me that they would take care of it for a $500 deductible to which I said no.I than called Chrysler and informed them of what had happened and what I thought of their product. They called the dealer to confirm the problem and told me that the best they could do for me was to have me pay the same $500 deductible. I had accomplished absolutely nothing by calling them. I then told them that I had owned a 1996,1998,2001 and two 2002 Dodge pickups over the years and that I had totally lost my confidence in their product. Their answer, (well your out of the warr. period and we really don't have to assist you at all.) I assured them that as long as I live, I will never again own another Dodge,Chrysler,Plymouth or anything remotely Mopar for as long as I live and that I would spread the word like a wildfire on the driest year in California.

I am very disappointed in this problem that Dodge apparently is not correcting. I am very happy with my truck and I was planning on keeping it for several more years but if the dash completely deteriorates, what use is the truck? I have taken exceptional care of this vehicle and now I am discovering that I would have to spend an additional $1500 to fix a MANUFACTURING DEFECT. Dodge, in these tough economic times, stuff like this is going to hurt you badly. You need your loyal base of customers and if this problem is not corrected, you are going to lose it, including this loyal customer, all because of cheap plastic on dash boards.

I'VE SEEN COMPLAINTS OF 2001 DODGE RAMS REGARDING THE DASHBOARD CRACKING BUT I OWN A 2002 DODGE RAM AND I HAVE THE SAME PROBLEM. IT STARTED AS ONE SMALL CRACK MEASURING AT ABOUT 2 INCHES. WHEN ALL OF A SUDDEN IT TURNED TO 5 BIG CRACKS. IM HOPING THAT DODGE DOES A RECALL BEFORE MY DASHBOARD COLLAPSES LIKE I'VE SEEN OTHER PEOPLE COMPLAINT ABOUT. I BELIEVE IT'S UNFAIR I AS WELL AS OTHERS IM SURE TAKE VERY GOOD CARE OF OUR VEHICLES. MAKING SURE TO PARK FAR FROM OTHER VEHICLES TO AVOID SCRATCHES AND DENTS. WHEN ALL ALONG THE PROBLEM SEEMS TO BE INSIDE.

I HAVE A 2002 DODGE 1500 QUAD CAB 4X4 WITH A 5.9L. THIS TRUCK IS A SHOW TRUCK THAT IS LIFTED 12 INCHES WITH AWESOME TIRES AND RIMS.BUT NOW ITS A PIECE OF SH*T WITH THE DASH ALL CRACKED TO HELL.I GOT IN MY TRUCK AFTER WORK ONE DAY AND THERE WAS 6 CRACKS ALL OVER THE DASH AND EVEN UP BY THE GRAB HANDLES.I CANT BELIEVE DODGE WONT BACK THIS.I WILL STILL PUT THIS IN SHOWS ALONG WITH A SIGN TO TELL EVERYONE ABOUT THIS PROBLEM AND HOW DODGE WONT FIX IT AND TO BUY ANOTHER VEHICLE THAN DODGE.I HAVE INVESTED ABOUT $15.000 IN EXTRAS ON THIS TRUCK FOR THIS .YOU SUCK DODGE!!!!!!!!!!!!!!!!!!!!!!!!!!