This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
FOIA addressed to cpsc request a copy of all records pertaining to complaints re 2002 Dodge truck Ram pickup single vehicle collision caused by a vehicle defect (search attached). (nar)
I brought my truck to the dealer because it pulled to the right and shuddered at 75mph. I had already had 3 alignments on it since I bought it. Dealer said it was due to the tire wear. Tires wore out at 27,000 miles. Dealer was shocked; it?S a new truck the tires should have lasted 40,000 miles. I got new tires but the truck still pulls right and now it is starting to shudder at 65mph. I have had a pull problem since day one. I have also noticed that the raido lights and all dash lights go out when the key is turned to the rear and giggled a bit. I am bringing the truck in to the shop again this week. I hope it can be fixed.
I have a 2002 Dodge Ram that replaced a lemon 2001 Dodge Ram. The 02 has had a problem with the front end pulling and shacking since the day received the truck it has been in for service 5 times since August 5th 2002. It also has problems with the engine idle allways dropping below 500 rpms and trying to stall along with very hard downshifting when coming to a stop. The dealers allways say unable to duplicate problem even though it happens on my way home from the dealer it is very frustarting to drop off the truck for days at a time once or twice a month and then be told unable to duplicate the problem and get in the truck and it happen but the dealers claim they dont feel the problem or can't find the problem. The tsb's for the engine idle have been performed and all it did was make it no stall out completly only idle way down and also my gas milage and the overall performance to go down. I have requested Dodge buy this thing they call the mayor back on Nov 15th 02 and they have not responded. What can I do now daimler is just ignoring my problems with this truck. I built a anti Dodge website trying to get there attention as to how many other people are having these trouble as well and I have posted emails and stories from them on the web site.
- N Richland Hills, TX, USA
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- Las Cruces, NM, USA