This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Regarding the new body style Dodge 1500 Ram pickup. My truck is less than a year old and about 15000 miles. It has a steering problem. Generally, it pulls to the right, dangerously! the second day of my ownership, went to the dealer and they aligned it. Told me if I still had a problem, it was a tire problem. The alignment did not help. I had the tires rotated at the appropriate time and this did not help. The steering problem is worse now. If I travel over a bump or a seam in the road, the vehicle will vere to the right or left or both directions in an uncontrolable and violent manner. I must come to a complete stop to regain control of the vehicle. Yes, it is very scary. So much so, that I again returned to the dealer, they aligned it again. The problem seems worse now. I was told, if the alignment did not help to bring it back and they would order/instal a new rack. I did so and was put off. Today, 5-30-03 I returned to the dealer to ask about the fix for my steering problem. I again was put off and I asked to call Chrysler. I did, the nice and efficient lady new what I was talking about with the steering problem. I asked if there were alot of complaints like mine and without saying "yes", she indicated there are many complaints. While on hold with her, she called my dealer. I later called the dealer as instructed. The service advisor I have been working with for three weeks said "there is a problem with the steering, Chrysler is aware and has re-designed parts for the fix, however they are not yet available." I am to take my truck in on Monday, 6-2-03 for a couple of hours so they can "look at it again." Sad to say, but I am afraid to drive my new Dodge truck. You never know when it will vere violently out of control. What does a consumer do" how long before parts are available? how many people must die or their lives changed forever before the problem is addressed on a large scale"
When the vehicle hit a bump in the road it swerved uncontrollably. The dealer indicated the factory installed wheels and tires were the problem. The manufacturer suggested the dealer change the steering and realign the wheels. *
At speeds above 30 mph, vehicle demonstrates lack of control when encountering rough/uneven road surface. Vehicle experiences excessive jump/bounce in front and rear suspension. Tire pressure decreased from tire manufacturer recommended 44 psi to Dodge recommended 35 psi. This action helped to restore low speed control. Vehicle still has control loss at highway speeds of 65 mph and greater. Dealer contacted and stated had not heard of the problem, but would look into problem. Note: Vehicle is a swb standard cab version of the Ram 1500. **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**768036
When the vehicle hits a bump it jumped all over the road. The consumer felt like he was going to lose control of the vehicle. The consumer believes the suspension was not appropriate for the vehicle. Nlm
Left front control arm were not replaced, only the brake pads. Dealership claimed this would fix the problem. However, there was still a clanking noise at front left and right wheel area. Consumer's inspection revealed that on both sides the pivot arms were loose and had rotated several times hitting the suspension arm frame mount area and there were gouges in the frame mount. Further inspection also revealed exhaust leak on the bottom side of the muffler at the back weld or seal of the unit. Consumer planned on taking vehicle to another dealership.
- Washington, DC, USA
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ODI #768732: Brake pads were replaced. However clanking noise at front left and right wheel area still existed. Inspection revealed pivot arms had rotated, making contact with the suspension arm frame mount area which caused gouges in the frame mount area. Further inspection revealed exhaust leak from bottom side of muffler.
My 02 Ram qc 1500 4X4 gets unsettled when hitting uneven pavement/bumps, especially in the middle of a turn. You need to make sure you have both hands on on the wheel or you might find yourself in the next lane.
Consumer called complaining about having problems with the alignment. Consumer also stated that the vehicle will not go straight. Dealer was contacted and stated that the aligment had problems. Also stated that has problems with the clockspring and it has been replaced four times.
Consumer states that while driving the vehicle will jumped lanes when it hits a bump in the road. The whole vechile will vibrate when is exceeds speeds of 65 mph and over. Contacted dealer, cannot fix problem.
Consumer states vehicle vibrates/bounces excessively when driving on rough roads or going over a pothole. Vibration is excessive and consumer feels as if going to lose control of vehicle. Vehicle has been checked by dlr 3X and had tires replaced. Problem is still exists.
While traveling on the highway there is bumping and knocking noise coming from the rear end of the vehicle. The dealership is aware of the problem. Nlm
When driving on either dry or wet road surfaces and run over abumps or pot holes, it causes vehicle to lose control or wander across the road. Vehicle been to the dealer on three occasions, and they stated that it was the normal characteristic of vehicle. Feel free to provide any further information.
While driving the vehicle hit a bump losing contact with the road and jumped into another lane, the vehicle also hydroplanes while being driven in rainy weather, the dealer has been contacted about these problems.
A D V E R T I S E M E N T S
- Bristow, OK, USA