10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
8 / 1
Average Mileage:
24,225 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Ram 2500 seat belts / air bags problems

seat belts / air bags problem

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2003 Dodge Ram 2500 Owner Comments (Page 1 of 7)

problem #135

Jul 252020

Ram 2500 6-cyl Diesel

  • 195,000 miles

A D V E R T I S E M E N T S

Vehicle was involved in a collision going 50 mph on a highway and another vehicle failed to stop at a stop sign at a cross road and we struck them with the front of the vehicle on their passenger door. Air bags did not deploy causing 2 of the passengers in the vehicle to hit their head/face on the dash and windshield.

- Franklin, ID, USA

problem #134

Jul 122020

Ram 2500

  • 220,000 miles
3D7ku26633G8[xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Etoile, KY, USA

problem #133

May 032019

Ram 2500

  • 175,000 miles
I was involved in an accident on May 3rd 2019 where I struck a vehicle that had just entered the two lane highway from the shoulder of the road and crossed in front of me. I hit her at 45 mph resulting in heavy from end damage which I'm still waiting on the insurance company to decide if it will be repaired or totaled out. I'm fearing it's totaled. Anyway I'm contacting you because my airbags didn't deploy. I'm in no manner an automotive engineer so I can't explain why thy didn't deploy I'm just wanting you to know they didn't. the vehicle I hit was diagonal to me,

- Dandridge, TN, USA

problem #132

Mar 222018

Ram 2500

  • miles

A D V E R T I S E M E N T S

Took vehicle to dealer they stated it needed a air bag control module which was 3 years ago part is still on order and has not been installed

- Warrensburg, NY, USA

problem #131

Jul 152017

Ram 2500 8-cyl

  • 130,000 miles
Takata ?- on 7/15/2017 my son was involved in a single vehicle accident as he drove home on the freeway. Lost control of vehicle resulting in the vehicle spinning and impacting a guard rail post, ejecting him from the vehicle on to the freeway where he died. Upon examination of vehicle no airbags in the cabin deployed. *

- Chula Vista, CA, USA

problem #130

Nov 082017

Ram 2500

  • miles
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called cabral Chrysler Jeep Dodge Ram (1145 w yosemite ave, manteca, ca 95337, phone number: (209) 823-1148) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Ripon, CA, USA

problem #129

May 262015

Ram 2500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lithia Chrysler Dodge Jeep Ram in fresno, California (6162 N blackstone ave) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Auberry, CA, USA

problem #128

May 142015

Ram 2500

  • miles
Takata recall. Air bag stays on sometimes light will blink off. In motion

- Bogart, GA, USA

problem #127

Oct 102012

Ram 2500

  • miles
Takata infiltrators well the government wants to force replacement of air bag, but doses not require the vehicle manufacture to provide replace parts for the anti- lock brakes. This pick-up has need a new anti lock brake control module for years, but oem replacement parts are not available, but air bags are. A excellent example of how bureaucracy's really care about your safety.

- Roundup, MT, USA

problem #126

Jun 012017

Ram 2500

  • 130,000 miles
The contact owns a 2003 Dodge Ram 2500. While driving unknown speeds, the air bag indicator illuminated. The vehicle was taken to a local dealer (dominion of bedford, 1750 independence blvd bedford, va 24523) where it was diagnosed that the air bag control module needed to be replaced; however, the part was no longer being manufactured. There was an attempt to repair the vehicle with a re-manufactured part, but the failure recurred. The vehicle was not repaired. The VIN was unknown. The failure mileage was 130,000.

- Goode, VA, USA

problem #125

Aug 052015

Ram 2500

  • 160,782 miles

A D V E R T I S E M E N T S

Takata recall: This is the second recall I have received concerning the takata recall. When the first one was done, my dash had 3 cracks that were due to excessive heat build up when eh windows were rolled up and the outside temperature was excessive. After R the recall was completed the dash had 11 cracks, which I was willing to accept. Now I get another recall notice (R26/ NHTSA 15V-312). The dealer tells me, this will most likely result in more cracks in the dash, and they will not be responsible. I have contacted Dodge customer assistance and they told me that due to the fact that there were cracks already in the dash, they cannot repair or replace the dash when they perform this last recall. I am assuming to perform the current recall will result in more that 6 more cracks. I do not feel that 17-18 cracks in a hard plastic dash would be safe in the event of a wreck. I also do not feel that I should have to pay for the damage that was done due to these takata recalls. I am trying to get this resolved before I have the last recall performed. The first recall (P78) was performed during July thru August 2015.

- Belvidere, TN, USA

problem #124

Jan 042017

Ram 2500

  • miles
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Jacksonville, OR, USA

problem #123

May 052017

Ram 2500

  • miles
Took vehicle into jacksons of enid, 4405 w owen garriott rd, enid, ok 73703 on 4/27/17 for safety recall related work on passenger air bag inflator and outer tie rod assembly. Air bag light was coming on sporadically and increasingly often. Work performed, if any, by jacksons of enid did not solve the problem. Air bag light came on within a mile of the business and continues at various speeds and for longer periods of time. Outer tie rod assembly"?? can't tell.. what am I supposed to do? wait until the airbag inflates while I am driving, possibly injuring myself or others? or maybe lose a front wheel" this is not the only disturbing encounter that I have experienced at this business. Call me ((580) 984-1200). I do not trust jacksons of enid and they are the only game in town. Tried to contact BBB, but they are not BBB affiliated. Go figure.

- Enid, OK, USA

problem #122

Nov 012016

Ram 2500

  • miles
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Annapolis Dodge of annapolis, Maryland was contacted about the recall and stated that the parts were unavailable, but would be available within one week. The manufacturer was made not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lothian, MD, USA

problem #121

May 082015

Ram 2500

  • 170,000 miles
The contact owns a 2003 Dodge Ram 2500. The dealer advised the contact via phone that she needed to have the dashboard repaired prior to the vehicle being repaired per NHTSA campaign number: 15V312000 (air bags). The manufacturer was notified and did not assist. The failure mileage was 170,000.

- Kempner, TX, USA

problem #120

May 262015

Ram 2500

  • miles
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Delmar, MD, USA

problem #119

May 262015

Ram 2500

  • miles
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the technician refused to perform the recall repair due to the parts not matching the remedy parts that were sent. The technician stated that the vehicle's air bag were a different size. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Granite Falls, NC, USA

problem #118

Mar 302016

Ram 2500

  • 240,000 miles
I contacted my local Dodge dealership on the recall you guys sent last year on this matter. I was told they did not have the new airbags to install and that I would receive another notice stating when they had them. Then, I could then call back to set up a time to have the faulty one replaced. I never received that notice and have received my second safety recall notice on the same issue. I would very much like to have this fixed since my family often use this vehicle. But the local dealer only seems interested in making money, not the safety of what they sale.

- Lenoir, NC, USA

problem #117

Feb 022017

Ram 2500

  • miles
Have had 4 recall alerts in the last 2 years! called dealer to make appointment to find they have no parts!

- Lewis, CO, USA

problem #116

Jun 022015

Ram 2500

  • miles
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Redmond, OR, USA

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