10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
7,455 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram Van 3500 seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Ram Van 3500 Owner Comments

problem #11

Aug 222007

Ram Van 3500

  • miles

A D V E R T I S E M E N T S

Email concerned that the airbags in his 2002 Dodge Ram truck failed to deploy in a 25 to 30 mph accident.

- Hickory, NC, USA

problem #10

Jun 092004

Ram Van 3500 8-cyl

  • Automatic transmission
  • 59,000 miles
While driving on gravel road oat 40-45 mph vehicle hit a pot hole, causing it to hydroplane. Vehicle came down, and hit the front of the vehicle first and commenced to flip over a few times, landing on the passenger's side. Upon impact, neither of the frontal air bags deployed. Driver sustained major injuries, and was transported by ambulance to the local hospital........

- Garden Valley, CA, USA

problem #9

Jun 112004

Ram Van 3500 8-cyl

  • Automatic transmission
  • 23,000 miles
Vehicle was involved in a frontal collision while driving at 45 mph. Upon impact, none of the frontal air bags deployed. The entire front end of vehicle was severely damaged. Driver sustained shoulder, leg, angle and knee injuries, and was having headaches.

- Memphis, TN, USA

problem #8

Jul 072003

(reported on)

Ram Van 3500

  • miles

A D V E R T I S E M E N T S

While driving approximately 45mph, had an accident by rear ending vehicle in front. ABS braking system had locked up. This caused the vehicle to skid into the vehicle in front. Air bags failed to deploy upon impact. Front end of vehicle was destroyed. Also, seat belts failed to restrain and driver suffered chest pains from hitting steering wheel, and had to be taken to hospital.

- Homosassa, FL, USA

problem #7

Aug 012002

Ram Van 3500

  • miles
On the same day as purchase, consumer was involved in a vehicle accident. The vehicle sustained severe damage to the front end and was deemed totaled by the insurance company. Despite the severity of the crash, the airbags failed to deploy.

- New Windsor, NY, USA

problem #6

Oct 172002

Ram Van 3500

  • miles
Consumer states that in a frontal collison none of the air bags deployed on impact.

- Independence, KS, USA

problem #5

Jun 062002

Ram Van 3500

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

At 25mph vehicle crashed, upon impact, airbags did not deploy. Cause unknown. Dealer notified. The sudden impact caused consumer to hit the steering wheel causing contusions to sternum and breast. The seatbelt did not lock. Consumer was to the left side of the steering wheel in between the door and steering wheel.

- Houston, TX, USA

problem #4

May 022002

Ram Van 3500

  • Automatic transmission
  • miles
Vehicle was hit head on while driving 50 mph, and neither airbag deployed. Consumer hit his head on steering wheel and suffered knee/ neck, and back injuries. Damage to vehicle unknown at this time.

- Walker, LA, USA

problem #3

Mar 232002

Ram Van 3500

  • Automatic transmission
  • miles
Vehicle was hit from left side pushing vehicle into concrete barrier head-on and air bags did not deploy. Both driver and passenger sustained some injuries. Consumer received a letter from Chrysler stating that air bags did not deploy because vehicle never reached the level of deceleration requied to activate deployment.

- Portland, TX, USA

problem #2

Mar 302002

Ram Van 3500

  • miles
While driving at 55 mph consumer was hit on side, and then ran head on into a road cylinder, but none of the air bags deployed.

- Portland, TX, USA

problem #1

Jan 162002

Ram Van 3500

  • miles
On 1/16/02 at 10:00 pm the 2002 Dodge Ram pickup that my wife was driving collided with a Jeep Grand Cherokee at a intersection. My wife was traveling at a speed approximately 55 to 60 mph on us 13. The Jeep Grand Cherokee made a left turn infront of my wife at the intersection. The left front end corner of my wifes pickup truck struck the front end of the Jeep. My wifes truck then drifted to the right and went over the curve. The Jeep spunned around from the forceful impact. The front left corner of my wifes truck was destroyed, left front tire was twisted, left side of the engine was smashed in, left corner bumper was bent to the ground, front grill was destroyed, hood, roof, left door were all pushed in but none of the airbags deployed.

- Wyoming, DE, USA

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