Sliding door will either not latch at all or it will stay closed and we are unable to open it.

- Fairport, NY, USA

Sliding door latch broke with door in closed position, occupants in rear seats were unable to easily exit vehicle. Nlm

- Tucson, AZ, USA

The side sliding door does not close and latch properly because the side-track door-guide is misaligned or weak, causing it to crack and break at the point where it attaches to the vehicle body behind the striker pin. This causes the door to sag slightly, thus preventing proper latching. Also, when the door is not latched properly, the door-ajar light comes on and sometimes makes a loud grating sound behind the dash rather than the chime sound it is supposed to make. A few times, while the door-ajar light was buzzing, the electrical system failed as well. The turn-signals, fan, radio, wipers. Etc., all froze up and would not work, as well as the ignition. I had to turn off the key and restart the van to get everything to work again. Obviously, this electrical failure is related to the sliding door malfuntion, since it has only happened while the door-ajar light was flashing. We had repairs done at our Ford dealer, but the problems continue to recur, so the dealer can not figure out how to fix these dagerous malfunctions.

- Sacramento, CA, USA

Sliding door would not close properly, consumer drove vehicle with door partially open.

- Lower Burrell, PA, USA

Side door won't open at all from the inside or from the outside, and the consumer can't determine the problem.

- Anarillo, TX, USA

The sliding door does not latch and is inoperative, which may cause any occupant to fall out of the van if not restrained.

- Channelview, TX, USA

The sliding door will not unlock. Children will not be able to exit in an emergency.

- Saint Augu, FL, USA