TSB List for the 2014 Ford C-Max Energi

Technical Service Bulletins (TSBs) for the 2014 C-Max Energi are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • ENGINE (PWS)
  • POWER TRAIN
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM:SOFTWARE
  • VISIBILITY
  • VISIBILITY:GLASS, SIDE/REAR
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
  • SEATS
  • EQUIPMENT
  • EQUIPMENT ADAPTIVE/MOBILITY
  • UNKNOWN OR OTHER
  • ENGINE (PWS)

    • TSB #TSB-14-0151

      Date Announced:
      AUG 18, 2014
      NHTSA ID:
      #10056699

      FORD: AN INTERMITTENT NOISE IS HEARD MOSTLY AT SPECIFIC SPEEDS, RPM RANGES, AND VEHICLE LOADS, WHEN ENGINE IS RUNNING AND NOISE IS LOUD, LOW FREQUENCY, AND DRONING POWERTRAIN TYPE, WHILE DRIVING UP A GRADE OR HILL. MODEL 2013-14 C-MAX. Read More »

    POWER TRAIN

    • TSB #SSM 48301

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10168790

      Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): ... Read More »

    ELECTRICAL SYSTEM

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #SSM 48301

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10168790

      Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): ... Read More »

    • TSB #TSB 18-2373

      Date Announced:
      DEC 12, 2018
      NHTSA ID:
      #10153935

      Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt ... Read More »

    • TSB #SSM 46534

      Date Announced:
      APR 14, 2017
      NHTSA ID:
      #10109018

      Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete ... Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #tsb18-2216

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144195

      Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt ... Read More »

    • TSB #TSB-15-0089

      Date Announced:
      SEP 01, 2015
      NHTSA ID:
      #10058325

      FORD: A 12 VOLT BATTERY WILL DISCHARGE ON CERTAIN VEHICLES. MODEL 2013-14 C-MAX ENERGI. *PE Read More »

    • TSB #ASI-45098

      Date Announced:
      MAY 01, 2015
      NHTSA ID:
      #10058456

      FORD: THE BATTERY ENERGY CONTROL MODULE (BECM) NEEDS REPROGRAMMING TO LATEST CALIBRATION TO RESET DIAGNOSTIC TROUBLE CODE (DTC) P0B13 AFTER CONNECTING TO ELECTRIC CHARGING STATION. MODEL 2013-15 C-MAX PHEV, FUSION PHEV. Read More »

    • TSB #TSB-14-0173

      Date Announced:
      SEP 16, 2014
      NHTSA ID:
      #10058109

      FORD: AFTER FOUR WHEEL FLAT TOWING BEHIND RECREATIONAL VEHICLE, VEHICLE MAY EXPERIENCE DISCHARGED OF 12 VOLT BATTERY AND/OR SERVICE ADVANCE TRAC CLUSTER MESSAGE. MODEL 2013-14 C-MAX HYBRID OR ENERGI. Read More »

    • TSB #TSB-14-0155

      Date Announced:
      AUG 27, 2014
      NHTSA ID:
      #10056697

      FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE 12 VOLT BATTERY IS EXPERIENCE A DISCHARGE AND TO CORRECT THIS ISSUE, A SERVICE PROCEDURE HAS BEEN PROVIDED. MODEL 2013-14 C-MAX. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 46371

      Date Announced:
      FEB 09, 2017
      NHTSA ID:
      #10095781

      SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA ... Read More »

    • TSB #15B04

      Date Announced:
      MAY 18, 2015
      NHTSA ID:
      #10058266

      TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FORD 2013-2014 C-MAX HYBRID: CUSTOMER SATISFACTION PROGRAM REGARDING 12VOLT BATTERY TEST AND MODULE SOFTWARE UPDATE. *LJ Read More »

    VISIBILITY

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #44863

      Date Announced:
      JUL 01, 2015
      NHTSA ID:
      #10057834

      FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR ... Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    SEATS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    EQUIPMENT

    • TSB #tsb18-2216

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144195

      Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt ... Read More »

    • TSB #SSM 47347

      Date Announced:
      JUN 11, 2018
      NHTSA ID:
      #10143089

      Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. Read More »

    • TSB #ASI-44718

      Date Announced:
      SEP 01, 2014
      NHTSA ID:
      #10057866

      FORD: POTENTIAL DRIVING ISSUES OCCUR WHEN USING AFTERMARKET DEVICES FOR VEHICLES WITH SMART DATA LINK CONNECTOR (SDLC) AND TO CHECK FOR AFTERMARKET DEVICES AND DISCONNECT THEM FROM DATA LINK CONNECTORS AND RETEST FOR CODES PRIOR TO ... Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SSM 47347

      Date Announced:
      JUN 11, 2018
      NHTSA ID:
      #10143089

      Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. Read More »

    • TSB #ASI-44718

      Date Announced:
      SEP 01, 2014
      NHTSA ID:
      #10057866

      FORD: POTENTIAL DRIVING ISSUES OCCUR WHEN USING AFTERMARKET DEVICES FOR VEHICLES WITH SMART DATA LINK CONNECTOR (SDLC) AND TO CHECK FOR AFTERMARKET DEVICES AND DISCONNECT THEM FROM DATA LINK CONNECTORS AND RETEST FOR CODES PRIOR TO ... Read More »

    UNKNOWN OR OTHER

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #ASI-44641

      Date Announced:
      JUL 01, 2014
      NHTSA ID:
      #10057731

      FORD: VEHICLES ARE EXPERIENCING A DELAY OPENING OR STUCK CLOSED ON THE FUEL DOOR AFTER RELEASE BUTTON ON CENTER CONSOLE IS PRESSED. MODEL 2013-14 C-MAX ENERGI, FUSION ENERGI. *PE Read More »

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