This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Crown Victoria. The vehicle was taken to the repair shop to have the brakes serviced. The repair shop stated that the vehicle had a recall and they made the repair. He did not know what recall was serviced or what part was replaced. The vehicle would not start after a year. The vehicle was taken to another repair shop who stated that the intake manifold kit, the ignition coil and spark plugs need to be replaced. The failure mileage was 76,375. The current mileage was 89,113.
: the contact stated while driving 50 mph, the vehicle hesitated and sputtered badly. The vehicle was taken to a service dealer, who determined that there was a crack in the manifold, and that the number 4 heater coil had failed.
: the contact stated an independent service mechanic found a milky substance in the radiator coolant reservoir indicating a problem with the intake manifold. The engine temperature was running high as well. A service dealer offered to check for leaks, but informed the contact the warranty had expired.
While parked with the engine running smoke came from under the hood. Consumer notice water leaking out of the intake when opening the hood. This occurred because the intake cracked at the heater hose. Mechanic determined that the intake cracked because it was made out of plastic.
- Austin, TX, USA
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- West Newton, MA, USA