really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
133 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Crown Victoria engine problems

engine problem

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2003 Ford Crown Victoria Owner Comments

problem #3

Nov 062004

Crown Victoria 8-cyl

  • Automatic transmission
  • miles


Consumer complained about a brake problem. While driving vehicle accelerated whenever the brakes were applied.

- Covina, CA, USA

problem #2

Oct 222003

Crown Victoria 8-cyl

  • Automatic transmission
  • miles
I purchased a 2003 Crown Victoria new. The engine devoloped a pinging noise which was recognized by the dealer. The car is under warranty. I received a call from the dealer stating it was an engine problem and they were on the phone with the Ford hotline tech trying to come up with a solution. They felt the engine was running "too lean" but they weren't sure. They needed the advise from Ford Motor Company. An hour later another call was received from the dealer stating Ford told them they had many complaints about the pinging problem in Crown victorias on the East coast. It has been determined by Ford Motor Company that it is a problem with the gasoline on the East coast and therefore, the problem cannot be fixed. I was told I could try a higher octane gas, allthough this was not recommended by the owners manual. When first discuusing this problem with the dealer, I told him I had this same problem with my previous car, a 1999 Ford Windstar, and had been told by the previous dealer to use a higher octane gasoline. The response from this dealer is "that won't solve the problem." Frustrated, I called Ford's customer service. After explaining my problem I was told I had a good question and they would have to put me on hold while they researched the answer. The answer was "as this is caused by contaminated gas, the repair is not covered by the warranty. I'm now completely confused as the dealer wants to fix the problem but can't because Ford has determined its the East coast gas. The treatment of the Ford customer service was appalling. My way of thinking is if its a gasoline problem, wouldn't all crown vic's ping. In the final anaylsis, the consumer(me) is stuck again. This whole episode to me is so ludicrous, that maybe I write a play about the incident but I doubt anyone would buy it. I want to thank you for taking the time to read this complaint. If nothing else I hope it adds a little chuckle to your day.

- Philadelphia, PA, USA

problem #1

Jun 272003

Crown Victoria 8-cyl

  • Automatic transmission
  • 400 miles
Vehicle has had repeated computer problems, vibration, excessive oil consumption, low gas mileage, check engine light, mirrors, cruise control, surging engine, engine dies, all of these have been repeat complaints.these complaints are over the last 16 months.

- Prosser, WA, USA

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