CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
83,080 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About 3 weeks ago my 2007 Ford Edge began to leak a fluid which I thought may have been transmission fluid. Once I noticed the leak I stop driving the vehicle. I took it into the local Ford dealer (where I purchased the vehicle) and I was told I needed to have the transfer case replaced. This is very expensive repair so I decided to see if this issue had occurred in other 2007 Ford Edges. The problem seems to be very prevalent but Ford has decided to levy this expense to the customer rather than admit there is a real issue with this vehicle's drivetrain. I would like to challenge Ford to do what Mazda has done with the "sister" vehicle and cover the cost of this repair.
I have a 2007 Ford Edge with very low mileage to date. This is usually my family car, driven by my wife. We live in guatemala and drove to a house on the beach, that is about 100 miles away. On January first when we were returning I started the car and noticed a shake and sputter, and I thought that it was probably a defective spark plug. I managed to drive out of where we were and as soon as we got to the main highway I had to stop and call for a tow. The shaking and sputtering were frightening. The shop I took it to says that at least 3 ignition coils need to be replaced and are not sure if the PCM also has to be replaced. Unfortunately, since there are parts stock problem here, I had to wait almost a month to get the parts and now that I have them (the coils) I still have to wait to see what the real problem is. I have contacted the dealer in the region to see what can be done. I had to report this as it is not a unique problem tobuyers in the us, also abroad.
On or around 11/29/2014 I was driving my family in our 2007 Ford Edge on the freeway, traveling approx. 70 mph, when the system display read something referring to O/D transmission message of some sort. I lost drive train power and coasted to an exit ramp while the vehicle struggle to maintain drive. A short time later I was able to park in a parking lot, and when I shifted the lever into park it passed by reverse and shifted violently. I tried to shift to drive with the same result. I contacted avis Ford where we purchased the vehicle, told them what happened, and they informed me that their service center was backed up on transmission repairs for a recall till February 2015! I found atransmission shop who, ran a diagnostic check, and drove my vehicle with me in it, and said there wasn't anything he could see. I called my salesman, he tried to see what he could do. He later informed me if I could somehow get the vehicle home, to unhook the battery, wait for an hour, and hook it back up that this would reset the PCM module, and maybe correct the issue. It appeared to remedy the symptom, until today when my wife arrived at her office, and as she was pulling in to park the same message appeared, with the same symptoms. Unfortunately this is our only vehicle, and I'll have to wait and see what to do next. I have contacted my dealer. I also calle Ford Motor Co.'s customer service today to see if there were any recalls for these symptoms, and the representative stated that there were none for that. But did give me a recall on gas tank straps, and a case #[xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
I have a 2007 Ford Edge. My wife was drive and with no warning or notification the car started shaking, sputtering, and lost all power. The shop I took it to says the PCM and 3 ignition coils need to be replaced. I have found online hundreds of people with the same problem on the same car. I contacted Ford about a recall and was told it is my problem. I have always been a Ford man, I have owned 7 but now will never buy one a again.
- Concord, GA, USA
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The 2007 Ford Edge AWD 93,000 miles developed a slight humming in the front end, it actually sounded like a cupped tire or a wheel bearing. We immediately called our mechanic and had it inspected. Upon inspection he informed us that the ptu was ruined, we have had this vehicle from new and serviced it as required and only drive it on the highway approx 45 miles per day. It turns out that the ptu (transfer case) overall has a issue with the seals that hold the fluid (outer seal=gear oil, inner seal= tranny fluid) inside the unit, the mechanic said that he's done so many of the seal replacements that at one point that was all he was doing in a day at the dealership. The real issue is that when the seal goes you can't tell because it leaks directly onto the exhaust and burns off as your driving. If we were informed of the leaky seal we could have had the seals replaced for about $200, but unfortunately we found out the hard (expensive) way $2000. Im a person that takes car maintenance very seriously, we have a construction company and have had about 14 different Ford models over the years, and its becoming more apparent any Ford built after 2004 is filled with issues (to me factory defects) that they aren't taking responsibility for. I wish I was notified of the issue with the seal as I would have about $ 1800 dollars more in my bank account.
I have had an ongoing problem with the wrench looking light coming on then the vehicle loses power. When I push the gas you have to push the gas pedal all the way down to get it to creep to go to the side of the road. I have to pull over and shut the vehicle off when it restarts then the vehicle will go. This last time the vehicle got me stranded on the side of the road for 2.5 hours until the tow truck got there and towed it to the dealership. The dealer started it two days late and everything was fine. I had it to the shop previously to try and get this diagnosed and they could not find the problem. I have read hundreds of complaints involving the same thing. Ford should look at what is causing this problem and open a claim to take care of these issues.
At a stop, the car would not accelerate, loud clunking sound, airbag light turned on. Would not move, had to completely turn off car for a few seconds, only moved a few feet before it did again. Next day same problem.
Car sat un-driven in garage for 9 days. When car was taken out and driven, the car would not move forward. Speed shown car going 55 miles and hour but it was not moving. Put car in reverse and it would move. Put car in drive and low gears and car would move forward very slowly. Car had to be towed to the dealership. Dealership stated only fix was to replace the transmission. Meaning a lot of money had to be spent to fix the car. This is a very clean car and taken in for regular turn-ups, with low miles for the age of the car. There was no indication of anything being wrong with the transmission prior to this incident. According to reports, Ford has had many issues with the transmissions. Ford needs to take the stand and take care of this problem, before there area any fatalities.
2007 Edge sel, on the instrument panel an "odo data error" appeared. The "wrench and airbag" lights were lit up as well. Hard clunk shifting into drive, car had no power ran RPM higher started to slowly roll. Turned off car, unconnected battery cable, connected back and started up instrument panel read out was now correct and put into drive and it did a few hard shifts as we drove out, but ran fine all the way home. I see many others stating this same thing! I will take this in again as I had already taken for hard shifts, but they found nothing. This time looks like oss and tss from all the reading I have done on this issue.
To whom it may concern, I have noticed numerous 2007 Ford Edge owners with the same issue I had recently, leaking transfer case ptu unit. I also noticed this same issue is happening with Lincoln's and Mazda's of same model type. I believe Mazda has offered owners some sort of compensation/recall/extended warranty for this manufactured defect. My question is what is Ford going to do about this very expensive repair that owners have to pay for that is a manufacturer defect? I did have it replaced for a pretty penny and now I hear a clanking noise when I turn that was not there before the repair. Sincerely, very concerned and frustrated loyal customer
I started off to work, going about 10mph pushed the brake for a stop sign and my car jerked forward. When trying to leave the stop sign my car was sluggish to take off and then shifted hard, wouldn't go over 30mph, engine revving high and loud. I pulled over, turned off the car and waited.. I made it to work with a sluggish car and no speed over 32mph. Took to three places to have scanned and everywhere says there's nothing wrong/no codes showing. Local dealership says a month before I can get in to be scanned there. After searching I am concerned that there has not been a recall for 2007 Ford Edge concerning the transmission solenoid or sensors?! this is a huge safety issue and seem that it could be rather pricey since people have to dig around the transmission to find the issue because no codes are showing.. I need this fixed :(
I was turning a corner slowly when the car halted abruptly and slid slightly on the gravel road. I was surprised and got out of the car and observed the front driver side wheel was askew and not mounted onto the car. The ball joint was broken totally apart. The axle was broken, I had not hit anything in the road. The roadway was clear. The front driver side ball joint and axle had broken apart. The car had to be towed to a garage. The Ford garage said there was no manufacturer recall on the ball joint. This event could have resulted in serious injury or death. I feel fortunate to be uninjured but I want this event noted because I have seen that you investigated the Ford Edge 2007 for this failure in 2009. Please reopen this investigation
Transmission sporadically shifts hard and chugs. As yet there are no warning indications on dash or complete loss of power but this seems to be a recurring problem with many Ford Edge owners. Because problem is sporadic there are problems with diagnosis and of course Ford doesn't admit that there is anything wrong. This could be a potentially dangerous safety concern if the vehicle were to malfunction under certain conditions. There is some belief that the problem is caused by sensors or solenoids on the transmission but again the problem is very hard to diagnose. No recalls at this time but this problem seems to have been around for a long time. And as usual the Ford customer care reps say they feel your pain but are not willing to help.
Will be driving along at any speed and car will not accelerate, it does not stall but wrench light comes on and you can't do anything until you shut off the car and restart it. This has happened numerous times and hasn't caused an accident yet, but most certainly will eventually. This problem is well known, but is phrased as stalling when it truly doesn't stall, accelerator just doesn't work and car slows down quickly in traffic.
The contact owns a 2007 Ford Edge. The contact stated that while driving at 50 mph, the vehicle jerked and the check engine warning light illuminated. The vehicle was taken to a dealer, who diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 40,000.
Car is skipping or jerking when going up hills. Happens multiple times when car is moving up hills. Most likely transmission problem or sensor problem.
Vehicle would not accelerate after stopping at busy intersection. After shifting from park to drive it begin to move at slow speed. Ver dangerous due to amount traffic.replaced turbine shaft speed sensor and output shaft speed sensor by Ford dealer.
My 16 year old daughter was driving to school. She was in a 45 mile per hour zone. A car pulled out in front of her so she let off of the gas. When she pushed on the gas again her car would not go. The rpms went way up but the car wouldn't go. The wrench (check engine light) came on. She was able to pull to the side of the road. She turned the car off and it made one loud pop/puff noise. Once she turned the car back on it was fine. This has since happened three more times. When I looked on the internet it appears this is a common problem with the Ford Edge. This is a huge concern to me. There needs to be a recall to address this problem as there could be serious accidents as a result of Ford's negligence. They know it is a problem, make them fix it before someone is injured or killed.
On January 16 2009 leak on front axle seal. Ford dealer replaced ptu cover and intermediate shaft seal. On May 29, 2009 leak was detected again from ptu unit. Ford replaced again! on June 9 2014 vehicle has leaks of ptu and rear differential seal again. Out of warranty! estimate cost to repair is $1600. After research the ptu is a problem on the Ford Edge 2007 and 2008 models. Ford will not admit there is a problem.
A D V E R T I S E M E N T S
- Bowie, MD, USA