CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
3 / 0
Average Mileage:
87,222 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving between 40-45 mph on a main road just after 12 am when the dashboard lit up. The check engine/wrench & airbag lights came on, the odometer displayed an 'odo data error' message (no mileage), & the speedometer needle dropped to 0 mph despite still traveling at 40-45 mph (I relied on my cell phone's gps for my traveling speed). The vehicle was responsive, braking, accelerating, & decelerating normally, as I looked for somewhere to pull over. I came to a full stop at a red light & when the light turned green, I pushed down on the gas pedal but the vehicle was nearly unresponsive. I fully pushed down on the gas pedal but the car only gained enough speed to crawl through the intersection. I pulled into a parking lot just past the intersection, put the car in park, shut it off, & waited 5 minutes before turning it back on. The warning lights were off & the odometer message was gone but when I shifted into drive, there was a loud, wrenching sound & the entire car jerked...still barely able to accelerate & the speedometer staying at 0, unresponsive to the gas pedal. I shifted into reverse with the same results. After a few unsuccessful attempts with the same results, I called for a ride & left the car in the parking lot, arranging a tow to the Ford dealer where it was purchased. The Ford service department did a test drive in their lot & the vehicle was operating normally but pulled computer error codes indicating faulty sensors (the output speed sensor & turbine speed sensor, which weren't 'communicating properly'). I took the vehicle to a local shop for repair since it had just run out of warranty. I'm lucky bethis could have been a much more dangerous situation if it had happened on a busy road or a road with a higher speed limit and fewer stops.
The left rear turn signal stopped working. After searching online I discovered it was a commonly reported problem. Upon removing the lens assembly I noticed the same thing others are reporting. The plastic base of the bulb is melted. The bulb is still good however. The bulb socket is charred obviously from excessive heat. Nothing else including the rubber gasket around the socket seems to have been affected by this heat.
1st occurrence: The vehicle's speedometer went to 0 and warning lights came on. As the vehicle slowed and I tried to accelerate out of traffic, the vehicle would not move. It seemed to be stuck in a high gear. I sat on the side of the road and was almost robbed while I was waiting on my husband to arrive for help. After my husband arrived and the car had been off for about 30 minutes, he started it and it drove like normal. 2nd occurrence: About 1 month later, the same thing happened with the vehicle, fortunately I was closer to home. My husband ran through the same process of allowing the car to cool off and restarting it. After some investigation online, this issue seems to be a common problem with the Ford Edge. It appears to be a pair of sensors, called the turbine sensor and transmission speed sensor. It also appears that these sensors cost about $800 to replace. If this is such a common problem, why has there not been a recall from Ford?
The speedometer stopped working, two or three warning light on the instrument panel came on, the car lost all power. I would only go forward with the gas petal pushed to the floor. It's a known issue, found out from youtube many people have had the same exact issue. It's an intermittent issue that happens when the vehicle is on the road creating a hazardous situation for everyone. Here is what is known about this issue. Technical service bulletin 07-3-11 6F50 transaxles built prior to 1/1/2007 - dtc P0715, P0717, P0718, P0720, P0721, P0722 and/or harsh engagement, no upshift, fifth gear only. Some 2007 Edge and mkx vehicles equipped with a 6F50 transaxle with a transaxle build date prior to 1/1/2007, with any output shaft speed (oss) sensor or turbine shaft speed (tss) sensor diagnostic trouble code(s) (dtcs) P0715, P0717, P0718, P0720, P0721, P0722 and/or harsh engagements, no upshift, fifth gear only, could have an intermittent short in the oss or tss sensor. Ford knows about this flaw and common problem and there is a tsb, but no recall. This is the problem that is causing the symptoms in the video.
- Dallas , TX, USA
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This has happened twice in the last two weeks. Once at 45 mph, once at 60 mph. Speedometer goes to zero despite maintaining speed. Display shows od data error. Airbag, tire pressure, and wrench lights come on. Pull over, turn off engine. Restart. Reset button. Transmission feels like it is in a higher gear, shifts hard little acceleration power.. once you get it to shift up to a high gear seems to shift/drive normal.
Traveling at highway speed, dashboard lights up with check engine light, airbag light, get odometer failure, speedometer stops working, followed by a tire pressure sensor failure. Transmission stops shifting properly including a loss of power especially when resuming from a stop.
Took my vehicle in early for service at sunrise because was concerned about loud screeching noise on brakes and erratic behavior of vehicle -surging. When driving. When the service tech (troy) opened the hood he asked em to get out of the vehicle and stand back, as the top of the battery was spattered with black oil looking material and apparently he and another technician were concerned it might rupture or explode. They asked em to get out of the vehicle, give them the keys and that they would check the vehicle and asked me to wait. About 90 minutes later they came out and said all was fine, nothing wrong with battery or brakes. I left and drove vehicle home and same problems were occurring, I returned and after calling and saying same things were occurring. I had hped to speak to [xxx], who was an amazing service supervisor, but he was not there and another man who was rude claimed the battery was still under warranty but that it was normal to have oily sludge on the battery. He said it was "normal, because it was just sweating". he refused to do anything..said the brakes needed to be at 3 before Ford would replace them. I asked that he contact Ford corporate and inquire. He said, "no he would not" the battery I should add since I have owned the vehicle has been repeatedly replaced. I have limited driving the vehicle, except for short local trips, and tonight the vehicle would not start and aaa claimed the battery was defective and clearly dead. It is most disturbing when Ford misrepresents their warranty and refused to acknowledge defects that have been published in their won alerts. Seriously dangerous! there are numerous postings of other Ford Edge owners having these problems. Please investigate their questionable protocols on dangers that are known with their vehicles. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The driver door ajar warning is illuminated on the dash and the doom lights wont turn off. I have found out this is a very common issue with Ford where the poorly designed door latch binds up. I had this same issue with my 2002 Explorer and now with my 2008 Edge. It becomes a huge safety issue at night since the dome lights will not turn off so it is hard to see outside and could potentially cause an accident. From what I can tell I have been lucky to get this far before this issue has surfaced since I have read that Ford cars 2 to 3 years old seem to have this very same issue.
My husband was driving with me and our 2 children on the highway at 70 mph. All gauges (fuel, speedometer, odometer, etc.) stopped working and the odometer read "odo data error". we had a gps that we were using and displayed our speed, so we kept going the 5 miles to our planned stop along the way home. When we restarted the car, the gauges were back up but it made a loud thumping sound when changing gears. It reversed fine (but we were on a slope), then thumped again as we switched to drive. The car only revved and did not move. We reversed again to situate ourselves so the slope was in our favor when we switched to drive. It was a tough start, but it did go. I called the dealership to report (this was on a Saturday) and was told that I could bring it in, but they wouldn't be able to look at it until Tuesday. We made it home (another hour drive), but I'm not using the car again until I drive it to the dealership. The car is not accelerating properly.
I was driving down the highway when my speedometer and odometer stopped working. Then it told me I had a error and a fault in my tire pressure system. My airbag light came on, indicating that it was off. I pulled over and turned off the vehicle. When I started it back up all the error messages cleared, but when I went to put my car into drive it sounded as if the transmission had dropped. I tried driving only to rev the engine up to 3000 RPM with barely any movement. When ever shifting from drive or reverse it made that loud popping noise. I took it to a dealership to be told it stopped doing it but they didn't fix it. They made no repairs. They are letting me pick the car up and drive it again with out any actual resolution, but they did charge me money to "look at the car". do people actually have to die for someone to issue a recall? I am reading thousands of reviews about the Edge that experiences the same problems. Lets issue a recall and develop some accountability!
When driving all of a sudden the truck speedometer goes blank, the odometer drops to zero and the wrench, airbag and eventually the tire pressure lights illuminate. When pressing the accelerator the car struggles to accelerate because it starts losing power. I then have to pull off the road, turn the car off and allow the car to reset itself. I turn the car on, the lights are out but when I try to accelerate there is still little power so I have to press the accelerator to the floor an then the power kicks in and the car operates normal. This is a safety hazard because it has happened to me 4-5 times, on the highway. This is a safe hazard because it can potentially cause a tragic accident.
The vehicle says "driver door ajar" at random times when the door isn't actually open (from doing nothing more than opening and closing the door, rolling down the window, locking the doors, etc.). while this may seem more like a hassle than a safety issue, it is too an issue of safety. When the vehicle is in "door ajar" mode the dome lights come on. This is dangerous when driving at night. When the vehicle is in "door ajar" mode, the car will not lock. People need to be able to lock their vehicle for safety reasons that I probably don't need to spell out. I've read a few Ford forums, with numerous people discussing this same issue. Why hasn't their been a recall to address this?
Door ajar icon on all doors closed dome lights only go off when car is in motion however if you hit brakes as if your going to stop dome lights come back on.
I pulled out of my driveway and everything was fine. I pulled out of my neighborhood and as soon as I gave it any good amount of gas it starting driving really rough and shaking and the A/C went out you could hear the misfire on the cylinders and the transmission was revving high before it would shift gears. No check engine lights or anything at this point. I turned back around and took my car back home turned it off and then turned it back on and that's when the check engine light came on. We pulled the code and it was P0352 (ignition coil 2 or PCM) so we bought and changed all spark plugs and coil 2. this still didn't fix the problem. So I took it in to the dealership and $3000 later they had to replace my PCM (the main computer that run the car) all 6 coils and spark plugs. I did a lot of research about my car having this problem and it seems like a lot of people are having the same issue. Please recall this. My computer should not have gone out when I do regular maintenance on my car.
I was driving under normal conditions at about 35 mph when the transmission seemed to be slipping and the wrench came on the dash and the car lost all power. I came to a stop and shut the car off and checked the transmission fluid and it was good. I started the car again and it would rev high but barely move. I got home slowly and parked it and when I came back out later and tried it, all the power was back and the wrench was gone and it didn't clunk into gears like it was earlier. I think by shutting it off and taking out the key for a couple hours reset a computer glitch in this car. I have heard many stories just like mine and speaking for many 08 Edge owners we want this recalled. This could result in tons of mechanic bills and unanswered issues for owners.
This has now happened to me twice with both my small children in the car while on the highway, at highway speeds. T he speedometer went to 0, the maintenance wrench display lit up, along with the error message "tire pressure monitor fault" (or something to that effect) and I was unable after stopping at a stop light to accelerate almost causing the person behind me to rear end me. Once getting to my home when putting the car into park it makes a loud clunking noise then proceeds to jerk the entire vehicle. After letting the car sit for an hour I tried to turn it one once again and test driving a few feet forward, it only moved at a slow pace when gas pedal applied.
A D V E R T I S E M E N T S
- Carol Stream, IL, USA