Twice after backing up and shifting the car from reverse to drive, the car stalled/shut off. The first time it occurred after backing onto a busy street. While pushing on the gas with no forward movement, I saw a message displayed in the dash that the car must be in park to start. I was extremely lucky that in that instance I had enough time to start the vehicle and move prior to traffic reaching me as it occurred on a busy street. The approximate date for the first occurrence was in June of 2011. The second was on July 5, 2011, with approximately 2,450 miles. On November 3, 2011, and November 29, 2011, my cars battery died resulting in needing to call Ford roadside assistance to tow it to the dealer. Prior to that, I twice had a battery saver message displayed after I shut off my car, although everything was off. While at the dealer the second time it happened, the battery died for the third time after approximately 8 hours. The battery test always reported that the battery was okay. After a week at the shop they were still unable to determine the cause. Two times my vehicle would not recognize that I had the key in my possession within the vehicle and therefore would not start. I do not know if all of these issues are possibly interconnected with the computer system.

- Lebanon, PA, USA

The navigation is probably the most user unfriendly unit we have ever used and have written three times to correct the bad information in it; I.e. takes you to the wrong location. A navigational system that cannot be trusted is worse than not having one at all. There are many problems with this navigation system in addition to the other 'sensor' safety goodies on this vehicle. The bliss is a safety hazard; worthless. My sync system keeps blanking out (referred to by everyone as the 'black screen') or a screen that locks up and will not perform any function whatsoever. When researching this vehicle I found information on this problem as early as 2008. I printed all the information to show the salesman. I handed him 40 pages of information on the 'black screen' and asked if this is still a problem he said no. We purchased the 2011 Ford Edge limited with all the goodies. Now and since the last round we experienced the 'locked screen' again which required another trip to our Ford dealer. By the way we received no paper work on the repair. We have over 15K miles on the vehicle now and have had experienced this problem numerous times. The navigation and the bliss systems are not only worthless but safety hazards. A $42,000 mistake"? shame on Ford for continuing on selling this product and our government for letting them do so - ever wonder why the consumer lost their faith??? Ford - really"

- Cudahy, WI, USA

Various problems with sync/computer screen in car - side warning car coming lights go on for no reason, screen goes dark and black box appears in center including when in reverse thus blanking out center visual field of back up camera (see cameron gulbransen transportation Safety Act Feb 2008). All this began after Ford recall program 10B20 done March 29, 2011. It worked perfectly prior to that time. Car was brought back to dealer ap 2, ap 21, ap 27, May 5-9 and Aug 2 2011 for same issues. Computer works for short time then problems start again. I do have a photo in my phone of the black screen happening which was shown to the dealer. It is often too unsafe to drive and take a photo at the same time to collect better evidence of episodes so I only have a couple of photos that came out clearly. Also various other problems- phone suddenly unsyncs itself while driving - I made a call then tried to make a second call a few moments later and it had disconnected from car including all 911 service. While driving on road with no other cars nor objects, suddenly began ringing alarm and flashing that cars were coming from the sides and there was no one on either side and no wind nor rain. While at dealer past 3 times, detroit home office was called by the dealer for further advice by dealer.

- Kenner, LA, USA

Purchased a 2011 Ford Edge with sync and my Ford touch after the 3rd time the dealer finally upgraded the system on the with the 4th visit with an update, only had the car back less then a week and now the entire system crashed nothing works and I mean nothing took it back to the dealer and was told there is nothing they can do except wait for Ford to come out with a fix. Spent over 40,000 for a lemon and a dealer that does not care. Does anyone have any ideas that could help me out will be greatly appreciated.

- Middletown, NY, USA

The contact owns a 2011 Ford Edge. The contact was driving approximately 55 to 70 mph when the electrical system failed. The contact was able to continue driving the vehicle and the vehicle was inspected by the dealer who was unable to diagnose the failure. The vehicle was not repaired. The failure mileage was approximately 200 and the VIN was unavailable.

- Goldsboro, NC, USA

1. leased car on 12/31/2010, the sync failed and screen went blank while driving. 2. backed out of driveway and rear camera froze. 3. doors and hood out of line 4. gas tank leak, dealer doesn't know when they can get a part.

- Manalapan, NJ, USA

Ford's sync system is a safety hazard. It does not work as advertised, constantly crashes and is a grave distraction for drivers.

- Blue Springs, MO, USA

Bluetooth inop, does not allow connectivity after 3.0 months. Worked fine. Everything else functions correctly. Love the vehicle. Have already turned it of then backon. Tried another phone.

- Hannon, 00, USA

The contact owns a 2011 Ford Edge. The contact stated that the touch screen and instrumental panel failed by not displaying an accurate reading of speed traveled, gasoline fuel levels, etc. The vehicle was inspected by the dealer but the dealer was unable to determine a remedy for the failure. The vehicle was not repaired. The failure mileage was approximately 500.

- New Orleans, LA, USA

The contact owns a 2011 Ford Edge. While driving approximately 55 mph, the entire dashboard screen and gps display screen failed. During the failure, the both screens displayed a message stating that the system was rebooting. The vehicle was taken to an authorized dealer where a software update was installed. The failure continued to recur intermittently whether the vehicle was in motion or at a complete stop. The vehicle was not further repaired. The failure mileage was 10 and the current mileage was 1,050. Updated 03/10/11 updated 1/4/11

- Irvine, CA, USA