definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,551 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge steering problems

steering problem

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2011 Ford Edge Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #4

Feb 192011

Edge 6-cyl

  • 4,885 miles


My vehicle is a Ford Edge 2011. I just received this fleet vehicle in December. Recently (February) noticed the alignment was drastically off. In order to go straight, the wheel was cranked all the way to the left. I took it into Firestone redondo beach to get checked for alignment when they informed me that there was no way a pot hole or bump changed the alignment by that much. They stated that the jam nut on the left side tie rod was loose. To fix this, this was tightened and alignment toe set. However, this is alarming considering that this was a manufacturing issue. As stated by the technician, it was clear that the rod was set but not actually tightened. This could have led to a significant accident with loss of steering had I not gotten it fixed in time. This was definitely a manufacturing defect and a scary one for lack of quality checks.

- Redondo Beach, CA, USA

problem #3

Dec 152010


  • 1,000 miles
2011 Ford Edge. From the time that I took possession of this new vehicle, it has drifted or pulled to the right. It will move about 5 feet in a matter of 50 to 75 feet in moving direction. The dealer ship service manager states, it is in specification". in 560 years of traveling in my work and with 28 different vehicles, I have never had this situation that could not be corrected.. another statement by the service manager was that another auto line owned by Ford Motor Company and their engineers helped to design and engineer the all wheel drive system of this vehicle, the 2011 Ford Edge. I have hqd this vehicle on two different trips on interstate highways, a good flat surface and when you take your hands slightly off the steering wheel, the drifting starts immediately. I absolutely believe this is a fault in this car and can be corrected, even if it requires a recall. When I had my car in the dealer service department and the service manager drove this vehicle, he came back to the dealership, took another brand new Ford Edge off of the lot and we rode in it and it did the same thing, drifting or pulling to the right, therefore the reason I believe for his statement that the car was in its "tolerance". the vehicle purchased at ken wilson Ford, dealership, in canton, North Carolina.

- Asheville,, NC, USA

problem #2

Jan 062011


  • 2,400 miles
The contact owns a 2011 Ford Edge. The contact stated that when driving the vehicle, it would drift sharply to the right if his hands were not on the steering wheel. The vehicle was taken to an authorized dealer who stated that it occurred when a vehicle was equipped with all-wheel drive. The failure mileage was 2,400 and the current mileage was 2,700.

- Ashville, NC, USA

problem #1

Nov 272010


  • 890 miles
Vehicle purchased new, driven 890 miles in first trip. Vehicle has dramatic pull to the right. Constant left steering input for vehicle to remain on roadway. Dealer adjusted alignment, but was not able to correct. Dealer and Ford representative indicate that that is the limit of the design and Ford is unable to correct the pull. Complete attention and grip on the steering wheel with constant left input is very tiring and potentially deadly as a near miss of a parked car on an I-20 at night was experienced. Just a slight inattention of the left input caused the car to drift out of the travel lane and onto the Edge of the shoulder. This will ultimately cause someone to lose their life or be injured. As speed increases to highway speeds the reaction time to make constant corrections is reduced. Numerous instances of the right pull have been documented to Ford dealers from 2007. Ford had issued a tsb in 2008 but this did not fix or correct the design deficiency. No caster adjustments are provided in the front wheel drive axle, only toe adjustments. Improper toe adjustments can be achieved but significant tire wear is induced. This toe adjustment has to be readjusted to an out of tolerance condition every time a tire set is changed.

- Arlington, TX, USA

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