This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the key fob's low battery warning light illuminated. The contact stated that because of the failure, the key fob occasionally failed to unlock the doors. The contact was frustrated and fearful of driving the vehicle, and feared being locked out of the vehicle. The vehicle was taken to the dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The vehicle was taken to another dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
- Pasadena, CA, USA
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- Pasadena, CA, USA