This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving home from work when she said she heard what sounded like a gun shot! She was very very alarmed by it!! When she got home found that the panoramic sunroof exploded! I will take it to the dealer tomorrow!
While driving on the freeway in California, the drivers side visor came lose and hit me in the face and blocked my vision and almost caused an accident at 70 mph. The visor remained attached by the visor light wire. this happened on 10/4/21.
I have a cracked glass in my panoramic roof on my 2018 Ford Edge sport. Local Ford dealer was no help in getting fixed and my extended warranty will not fix glass. Insurance company is involved but there are no shops wanting to fix glass cracking. This is a known defect along with the exploding glass sunroofs on certain years of Edges. Something needs to be done. My car was sitting with nothing that could have hit it. Happened with temperatures changing.
My 2018 Ford Edge keeps filling up with exhaust in the cabin. It has done this on many ocasion's it will do this wether I am stationary or driving. It's getting worse.. I do a lot of highway driving long distances and I sleep in my car alot. The exhaust smell happens nomatter if I am on the hifhway or residential street. It happens almost every few days now. I did have it checked out at randon Ford in Florida. They advised me that they couldn, T find a leak. The very next day I drove from Florida to Minnesota, the exhaust was in the car several times on the trip
- Apollo Beach, FL, USA
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The moonroof in the Ford Edge will explode when driving more than 65mph down the highway. I have only had this car for 6 months and my roof exploded on me on the way home and of course it's not covered under any warranty. I can't imagine if there was kids in the car and the moonroof was open. I'm not the first person this has happen too. This roof needs to be recalled.
My car will randomly shut down while I am driving. It has happened driving in the city I live in and also on the highway going 75 mph. I have to pull over and restart the vehicle. This started in November 2018 and still happens. I have had it looked at by the dealership and Ford has sent field service engineers that have not been able to find a trouble code that is happening. It has been looked at by 2 different engineers due to the BBB complaint that was filed. The car is a lemon according to Texas lemon law but Ford will not recognize the problem since they cannot force and intermittent problem to present itself. This is definitely a safety hazard as the car has stopped in traffic as well. When it happens, there is nothing that comes up, the dash just goes blank and the engine stops.
On July 25th 2019 I was leaving I40/I85when I heard the loudest explosion. On inspection my back, drivers side passenger widow had blown out. The police cm and checked my car and no projectile was found. My paintwork on that door is all damaged where the glass flew out. Luckily nobody was in that seat. I took it to the dealer as its under warranty and he agreed with me and said he had seen this happen before. Ford will not entertain that the glass was faulty and have said no to my repair. If you post problems in the Ford facebook page they constantly delet them to hide any issues from others. There seems to be others on forums with this car and others from Ford 's with factory tinted glass having blow out issues. If the this had happened in my door I would have lost control of my car. This need looking into.
On July 12, 2019 I was driving my 2018 Ford Edge that I purchased on September 3, 2018, 75 mph on the interstate and my panoramic sunroof exploded. There were three adults in the car and fortunately, no one was injured, but were showered with pieces and shards of glass, especially the passenger in the back seat. Through conversations while recalling the incident amongst the three of us, there was a loud pop and then it shattered. To our best knowledge, nothing hit the sunroof. I had to have my vehicle towed as there was so much glass that it was not safe to drive. The first dealership told me that due to scratch on sunroof and the air conditioner being on, this caused cabin pressure and ultimately the explosion of the sunroof. We did have it towed to our dealership and they say something hit it to make it shatter. Both dealerships told me that it is not covered under my warranty so I did turn it in to my insurance. I find it ironic that they had differing conclusions. Needless to say, this has been an unfortunate learning lesson. As of now, I do not have my vehicle back, 16 days later. I have expressed my disappointment with my dealership and will also file a complaint with Ford, but know nothing will happen. I appreciate that I am able to file this complaint and hope that any others that this happens to will do their research and know that in order for a change, a report to you needs to happen.
Problem with transmission has been change few months ago SUV continue shot down battery drain change twice.I was told by Ford mechanics six senses trucking system drains battery trucking system needs to be disconnected may be will fix shot down problem
While travelling in the left lane, of a three lane highway, next to a semi-tractor trailer, the truck changed lanes into my lane. I was fully in the lane when he signaled a change and began to move over. I activated the vehicle horn and braked hard but, it was apparent that he never heard the horn as the operator continued into my lane. This has happened twice in the last year. (same scenario) (the vehicle horn is about as loud as a 1965 VW beetle.) I brought this Ford Edge to sunny side motors, holden, MA. I was informed, and provided a Ford computer printout that this that this year 2018 Edge, had one of the two horns deleted by the manufacturer. Instead of the two, hi/lo horns provided on this and all other vehicles for many many years, my 2018 Edge has only one horn. Thiis horn is absolutely anemic and can not be heard in traffic and I believe this is an unacceptable, serious safety hazard. Had it not been for my skilled emergency evasive maneuvers, there surely could have had disastrous results. ( I have had many years training in emergency vehicle operation.) this is a serious safety hazard!!!!!
The passenger door opened up and the vehicle shut down completely. I let hertz know that there is a recall on the vehicle and they said there isn't but I clearly see that there
While driving on a major interstate at approx. 70mph the panoramic moon roof suddenly shattered. Pieces of glass entered the passenger compartment throughout the front and back seats.
A D V E R T I S E M E N T S
- Bremerton, WA, USA