This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car jerks forward when gas pedal is lightly pressed up to 40mph. I'm continually almost hitting cars in traffic even when staying a good distance away. At first it will not go and then all of a sudden jerks. There is a TSB ion the transmission. It does a buck / shudder/jerk
Infotainment system blacked out while driving and then began showing rear camera intermittently while driving. SB issued suggests this issue requires AIN software update. Dealer says SYNC module, TCU and rear camera need to be replaced. Seems to be discrepancy in whether or not this is a covered recall. Please advise.
Transmission, it hard to get it in reverse. It jumps into drive noises when I put into drive. When put in part It still rolls sometimes. When I put it in reverse it rolls forward.
The panoramic Sunroof/Moonroof exploded/imploded while driving at highway speed on interstate 75 in Kentucky. The sound created by the event was terrifying! I thought either a bomb had explode or a high powered bullet had struck the vehicle. A few glass shards got into the cabin, the sunscreen was closed at the time which prevented most of the broken glass from injuring anyone. The vehicle was inspected by a Ford company body shop and one insurance representative. There were no warning or symptoms prior the the failure.
I was driving down the road when out of nowhere my sunroof started raining glass in the inside of my car!! There was no Crack or stone that hit it nothing!! There needs to be a recall on this had I known this was an issue I never would have bought a vehicle with a sunroof gad I known!! The Ford dealership said they hadn't heard about anything like this happening but where I was suppose to have it fixed they had another ford 2019 edge same thing happend! I now have to pay 500 dollars for something that's not my fault! I did research and there have been issues with the sunroof randomly exploding and shattering! Please do better ford! There so quick to put a recall on something that isn't safety related but an exploding sunroof isn't an issue"!" Not happy!!
This incident is related to the rear view camera and the sync/radio interface in my vehicle. The recent recall for ford explorers in relation to the rear cameras are also present in the ford edge. In addition to these issues, when I am driving my rear view camera will turn on while driving. This has occurred on the freeway and has impacted how my car reacts to collision assists, lane keeping/departure functions. I have taken my car to ford and they have neglected the issue and said there is nothing they can do. I have left voicemails to get my car looked at again and reported to ford but seeing the recall headlines today about ford suvs I wanted to report that this is also happening yo ford edges and has caused issues for me. I believe this to be a glitch in the sync software. This has been an ongoing issue but has most recently occurred to me yesterday. I have video of this behavior as well but included a photo - you can see the car is in drive and the rear view camera is active.
So bacially my friends have had a problem with there st ford edge 2019-2022 where if there is salt on the rear window it shatters it or if the rear defroster heats up to fast it will shatter the rear window on the ford edge st it could be unsafe if it shatter while driving most happened when in park and closed the doors.
The moon roof broke. As we were driving down the highway we heard a metallic ping. After we parked I was hit in the head by a piece of glass from the roof. When I looked the drivers front corner on the mood roof broke right then. As I looked each of the four corners were broken.
I was leaving for work and I got to the end of my road and realized I forgot my wallet at home. I turned around and came back to my house. I parked in my driveway where there is a wooden gate. I parked my car, turned it off. Got out of the car and it was rolling forward toward me and my gate. Luckily the gate stopped it from rolling and I jumped into it and put the emergency brake on first then I notice the knob was in P(Park). I was not injured but the front of my passenger bumper which hit my gate got scuffed up. They say at ford there is mp recall bit when I googled my scenerio it has happened to several other people and now ford has issued a recall.
Our 2019 Ford Edge started to have repeating issue with the Sync touch screen. The screen would turn blue and nothing can be done to reset it in the car. One time a when the screen went blue, I pulled over and turned the car for at least 30 minutes. And it still had an issue when I restarted the car. I went as far as disconnecting the battery in order to get the Sync system to reset. Ford needs to come up with a system update to fix this reoccurring problem.
The vehicle caught fire. It started smoking from under the hood on the driver's side while I was driving slowly in traffic. I pulled over and the smoke continued and caught fire a few seconds later. The fire department was nearby and came quickly to put the fire out. -My safety was put at risk by the car catching fire spontaneously. -The problem has not been reproduced or confirmed by a service center -The vehicle has not yet been inspected by any authorities or agencies -There were no warning lights or indications that anything was wrong before it caught on fire
Transmission engagement concerns, harsh upshifting. The car bucks when going through the gears. Dealership cannot reproduce the problem. Delays in acceleration while pulling out onto busy roads are a safety concern. No one else has inspected the problem. There are no warning lights.
1. Engine In February 2021, while commuting from work, vehicle began to shudder at acceleration. White smoke began to emit from exhaust and smelled heavily of coolant. Vehicle died and was towed to dealership. Gaskets A, B, and D were totally replaced. MILEAGE: 55,000 In August 2021, the vehicle cut off while driving around 10 MPH. Received notice that the coolant temperature was too high. Vehicle was taken to dealership and could not replicate the issue. MILEAGE: 64,000 Engine producing a clicking sound that the dealership cannot pinpoint. 2. Transmission Vehicle shudders at acceleration. RPM jumps while accelerating. 60k Mile maintenance performed and Transmission flushed. Has not corrected this issue. Dealership recommended total replacement of transmission. MILEAGE: 65,000 3. Other: Entertainment system TC unit totally replaced in August 2021, as system malfunctioned and no longer connected to satellites for navigation.
Vehicle was going approximately 45 mph when the panoramic sunroof exploded dropping chards of glass over the 3 occupants body. A loud noise was heard prior to the glass exploding
Every time after hard acceleration (engine RPM > 4000), the interior air vents automatically open for 5 to 10 seconds (when the HVAC is off) to let cool air in and then air vents close off. Afterwards, there is really a strong exhaust gas smell fill up the cabin of the Edge St. Really unbearable.
When doing a hard accelerating, for example passing a vehicle or speeding up to enter a highway, a odor like smell like exhast fumes fills the cabin. The odor cannot be seen but it does smell, sometimes the smells goes away quickly and other times it will linger for over 10 seconds at which point I have to open the windows. While normal driving this does not happen. Both my wife and daughter say its bad. I took the vehicle to a Ford dealership and they did nothing.
Rear view camera. The screen went to blue when I put me car in reverse. I backed out of driveway and put car in drive screen went black, then blue. When I came to stop sign the camera came on showing the street behind me. Started driving and camera stayed on while driving. Second stop screen went blue then black. Car is still in drive, proceeded on my way. Camera started flashing between blue, black and showing road behind me. This has happened 3 times once in April, this incident in June and once in August. I did reset to see if that worked and it did for a couple of weeks. With covid-19 restrictions. I am not doing a lot of traveling I can't duplicate it or why it happens, I thought maybe car had to be warm that isn't it. Just when it wants to do it. This also prevents me from using screen for radio or any other controls on the screen. I did report this incident to the dealership where I purchased my car, but never heard back from them at all
On Monday March 9, 2020 as we were travelling North, at approx. 65-mph in the right hand lane of us 41, about 2 miles South of oshkosh.wi, about to exit the expressway, in the rain with the wind blowing from West to East, we experienced a shotgun level explosion going off over our heads (fortunately, the sunscreen was closed so we did not get bathed with glass). We had never once opened the moonroof since we purchased the vehicle in may of '19. I looked out the passenger's side mirror and saw what looked like a swarm of bees blowing off to the right (turned out to be thousands of small pieces of glass from the exploded moonroof). We got the car back home to ann arbor, mi where it was repaired by our Ford dealer. Ford has refused to pay for the repair (even though the vehicle is 9 months old with 16,000 miles on the odometer and still under warranty). Ford claims that something must have hit the roof to damage it. My wife and I were just completing an 8 hour trip in the vehicle where nothing hit the moonroof. There was no damage to either the windshield or to the smaller, rear pane of the moonroof.
A D V E R T I S E M E N T S
- Clinton Twp, MI, USA