definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,642 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Escape body / paint problems

body / paint problem

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2010 Ford Escape Owner Comments

problem #6

Apr 252015

Escape 4-cyl

  • 107,000 miles


After loading the vehicle, I shut the rear gate. The rear window exploded upon impact and shards of glass flew all over the street and the back of the vehicle scaring the kids.

- Shorewood, IL, USA

problem #5

May 012014

Escape 4-cyl

  • miles
The rear window has two clamps that attach to the vehicle. The clamps are deteriorating and crumbling to pieces. I have also seen this on other Ford Escapes. With the clamps falling apart it will only be a matter of time until the rear window will shift or fall off. This same vehicle is rusting also. The rear hatchback is rusting out and other components. Ford Motor Company refuses to take care of the problem.

- Hartland, MI, USA

problem #4

Nov 072012

Escape 4-cyl

  • 36,100 miles
Right after the warranty went out the vehicle starting slamming from 1st into 2nd upon acceleration. The idle is very rough and quite loud, the engine makes a funny noise and I take extremely good care of my vehicle, getting all of the scheduled oil changes on time, replacing the air filter, etc. I also explained to them that the vehicle wasn't idling properly and that the engine used to be quiet. The windshield is extremely thin as well, a small pebble hit my windshield causing a 8 inch crack in a matter of minutes to where it was beyond getting it fixed. Then liftgate started giving me problems. When you press the button, it would make the sound, but sometimes open, then on May 17, 2013 it just quit working all together. On May 18, 2013, I took it to reynolds Ford for a scheduled oil change right before a trip to Mexico and upon telling them about it, they wanted $250 just to look at it before parts and labor. Now, the rear blinker doesn't work and you can't replace it due to the fact that you can't get the liftgate to open in order to remove the rear taillight assembly. So, when you are trying to make a left turn, vehicles behind you don't know you are turning and almost hit you (safety hazard). You also can't change a flat tire since you can get to the jack, which is in the rear compartment accessed through the liftgate. This is a serious problem as there is no manual release for the hatch to get it open period, once the latch doesn't work, it just doesn't work.

- Norman, OK, USA

problem #3

Sep 292012

Escape 6-cyl

  • 53,000 miles


I shut my tailgate and the rear window shattered on my 2010 Ford Escape. No one was injured, but it definitely made a huge mess and it was a shock to have this happen. This is the second issue my vehicle has had this year. A few months ago the throttle control went on the vehicle. Both not covered by Ford, due to the warranty over. I have many concerns that a two year old vehicle could have these type of things going wrong with it. My other concern is Ford won't acknowledge these issues with recalls and many of my fellow Ford owners are having the same issues. Please check into this for us. Can say I definitely won't be buying Ford again after this.

- Hamden, CT, USA

problem #2

Apr 132010


  • 5,000 miles
Purchased a 2010 Ford Escape new, 4 months after the air conditioning stopped working. Took it to the dealership to have it fixed and they claimed it could not be fixed because it was damaged by an object most likely from the road. Damages are not covered under warranty. The service tech went on to say that the grill does not provide adequate protection for the ac condenser therefore even if I paid to have it fixed and didn't replace the grill, it could happen again. It has been over 3 months and Ford still refuses to pay for the repair. It is now on average 102 degrees outside and I cannot drive my vehicle due to the heat and inability to use the ac.

- Manhattan, KS, USA

problem #1

Jun 122010


  • 752 miles
2010 Ford Escape XLT AWD, 752.2 km, 4 rear subframe bolts defective. 2 front subframe bolts missing, 2 rear subframe bolts loose, result rear wheels and axle were about to come off the vehicle with my family in it. The rear subframe attaches to the main frame of the vehicle to keep the rear wheels on the car.

- Port Elgin, Ontario, Canada, 00, USA

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