This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle stalled twice in a matter of 5 miles, it was towed to the Ford dealership and they replaced the throttle body. Since my Escape is still under an extended warranty, I was charged $100 for this repair.
I was on the right hand lane on highway when vehicle all of sudden lost power and would not accelerate. Almost rear ended due to sudden loss of power. Once I pulled over and waited a few seconds it started back up. After exiting and waiting at a red light and then proceeding through the intersection on green to make a left hand turn the vehicle again lost power. This has happened on at least three other occasions. When I first took vehicle to mechanic they tell me that they could not find anything wrong and after the third occurrence the wrench light finally came on and now I'm told its the throttle that shows to be stuck in open. I have been given the price from $750-$1000 for parts and labor. No recall as of todays date. The auto mechanic at the Ford dealership tells me that there has been complaints but no recall so I would have to pay to have this fix. I own another Ford vehicle a 2004. Never had a problem and very reliable, this is extremely frustrating and bad business for customer relations when there are so many complaints about the same issue that it is obvious for this particular part the is a defect. There should be recall. This may be my last Ford vehicle.
Was driving vehicle then all of a sudden had no pedal then the wrench came on the dashboard had to get over 2 lanes to side of road turned car motor off then turned back on was ok for a while then happened again my wife and I could very easily of been killed see where people having this problem cant believe Ford hasn't re-called this was the throttle body.
While driving, vehicle just loses all power to an idle of 1000 RPM with no gas pedal response. Once you pull over turn vehicle off then start it back up it seems to reset itself for awhile. It has happened a few more times and is currently at a Ford dealership where they have diagnosed the problem as a faulty throttle body and says it is not covered by warranty or recall.
2010 Ford Escape stalled out while driving 40 mph. I was nearly rear ended by ups truck. Took to dealer for service they replaced the throttle body and charged me $500.77.
- Sewell, NJ, USA
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While driving at approximately 30 mph, vehicle jerked (as though the transmission slipped real hard) and then lost power. I managed to coast for about 25 yards to get off the main road. A "yellow wrench" and the check engine light appeared on the console. Shut engine off, waited a minute and restarted. Proceeded on road for approximately 1 1/2 miles reaching speed of approximately 55 mph. Vehicle jerked again and no power. Once again, I managed to coast about 50 feet to get off of the main road. Same lights appeared on the console. Shut off engine. Restarted. Drove 2 miles back to house, the vehicle had minimal power and was sputtering the whole way. The next morning, tried to take vehicle to dealership. Started vehicle, drove across the street, again no power. Called dealership, they arranged to have it towed to a neighboring dealership because they would not be able to get to even look at it for about two weeks. Error message on vehicle according to dealership was P2112. Unable to repair at this time due back order of part. Had there been anyone behind me on the first two occasions or someone coming in the opposite direction while trying to cross road, surely I would have been hit. Fortunately, I was not on the interstate when this occurred or the potential for harm would have been high! this is poses an unsafe situation!!! I purchased this certified vehicle only four months ago, with 50,271 miles on it. I am not certain if I will feel confident driving this vehicle again. The dealership wants to reassure that the replacement part will fix the situation, but I have my doubts for a long term resolution.
Was traveling through an intersection and the Escape power quit even though the engine was running. Got it pulled into a parking lot where then I looked up to see what the wrench light meant which was powertrain issue, took it home added transmission fluid thinking that might have been the problem since it was a little low. Had no issues until 9/19/2013 when traveling about 40mph and the same thing happened again. My Escape of course is out of warranty and has been sitting at the butler county for now for 10 days waiting for this throttle body to come in since it is on back order (and Ford wont do a recall when this is happening to so many vehicles they cant get the part) I have been without a vehicle since (borrowing the parents to get to and from work) and the part is still not in and I keep hearing that it is on its way. Never had an issue with the last 6 Ford products I have owned but this is pathetic that nothing is being done before someone gets hurt.
The contact owns a 2010 Ford Escape. The contact stated that while being towed by a recreational vehicle, smoke emitted from the vehicle. The vehicle was towed to the dealer where it was found that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 42,000.
I was stopped at a stop sign and when I accelerated the car completely shut down and the gas was not working. The little wrench on the dash came on and I was able to coast to the side of the road. After looking it up in the manual it said throttle problem. I shut the car off and restarted it and it worked fine although we where just waiting for it to break again. 2 days later driving home from work up a hill it happened again only this time it started bucking a bit and shooting forward in small bursts until I brake and shut the car off. Again I started the car and made it home. I have a service appointment scheduled but after reading about this problem online I cannot believe I am going to have to pay for what appears to be a common problem and a major safety concern. I am just glad I drive back roads and 4 miles to work.
My daughter was driving to school and she informed me that she lost all acceleration and the vehicle began to jerk forward. This happened 3 times in four days. The engine light and a "wrench" light came on. I took the vehicle to a local Ford dealer approximately 20 miles away. The vehicle lost acceleration 10 times during the trip. The gas pedal would not work and the engine would lower to idle and begin to jerk, as if it were going to stall. I had to shut the engine off and wait a few minutes before cranking again. I would make it 100 yards to 3 miles between each incident. The Ford dealer stated that the throttle body needs replacing. It is being replaced this week. Luckily I had purchased an extended warranty that covers this repair or it would be over $400.
Traveling South on 95 just South of fredericksburg, va in a 70 mph zone in heavy traffic the vehicle suddenly lost all power. Was able to pull off on the left shoulder. After a few minutes restarted the car and was able to complete the trip. The same condition appeared again on 9/24 in a parking lot. Took the car to a local Ford dealer and was told the throttle body had to replaced at a cost of $450.
I was leaving a shopping center, pulled up to a light and made a left turn on to a major highway. As soon as I accelerated the car was missing out and would not accelerate. I pulled off and shut the car off. I restarted and the car did the same thing. All the while there was a wrench light lit on the dash under the left side of the tach. I let the car sit for a while then restarted and it seemed ok but I was afraid to get back on the busy highway. This was the first T ime this had occured. I had the vehicle towed to the Ford dealer. They put it on the diagnostic computer and the problem was the electronic throttle body. I had it replaced and so far all is ok (9-26-13). The car was out of warranty so I had to cover the cost. I went online to see if this is a common problem and discovered that it was.
I was doing a left U turn at an intersection when the car went into a stumble mode, where the speed dropped to 5 mph and the accelerator had no effect on the speed. I drove home at 5 mph and parked. The car started and drove normal the next day but went into stumble mode when I did a left turn. Dealer says it is the throttle body valve, based on error codes. A local mechanic says he has replaced a lot of the throttle bodies valves.
Defective Ford throttle body diagnosed from canby Oregon Ford. Mechanic said this is very common. I almost got in a wreck, as I lost acceleration at a very bad time, while crossing an intersection in Oregon city, Oregon. I could not get off the road. No one hit me, however. It was just scary. The engine was still running, but I had no acceleration. I turned off the engine and was able to go another 10 feet, and it lost acceleration again. I called towing and had it towed to canby Ford.
On 9/20/13 @app 16:00, I was on I81 / NY 17 in Friday traffic. With no warning other then the warning light ( wrench light ) on the dash, my 2010 Ford Escape stop running. No throttle response, no power, no nothing. Being able to coast to the shoulder, I was able to restart the engine and continue.when this happened I was app. 2 - miles from my exit and home. The vehicle quit 3 times before I was able to get it there. Spoke with Ford dealer, and had it repaired on 9/23/13. :fault electronic throttle body control. My concern is the way it happened with no warning. Minutes before it happened I was in a major construction detour ( I 81 /nys 17, 5 year bridge replacement ). if this had happened moments earlier, I not sure what would have happened. I feel this needs to be review, understanding this is not the first Ford vehicles this has happened to.
The throttle body went dead while driving. The car sputtered and shook until it went dead. Happened three times on the way to the repair shop. Had to get a throttle body directly from Ford where they informed us this has happened a lot and they have them in stock just for this reason. Also the horns are all dead. Replaced both horns and it still didn't work. The repair shop said it may be a module, or an electrical problem that could get worse and spread throughout other systems. Updated 1/6/2013
Vehicle stalled while driving on the freeway at approximately 55 mph. Initially the check engine light came on, followed by the "yellow wrench" light, at which point the vehicle accelerator no longer affected the rpms and no propulsion was possible. Vehicle was turned off by driver, and later restarted and functioned normally, I proceeded to drive it to a dealership, it stalled again enroute to the dealership, the same process of turning the car off, and then on again to continue was administered and the vehicle made it to the dealership. As reported by ourismann Ford dealership, the vehicle throttle box failed and needs to be replaced. It was confirmed this had nothing to do with the driver, operation or maintenance of the vehicle, it is a design/manufacturing defect. This is not covered by the powertrain warranty, unfortunately, this part was only covered by the bumper to bumper warranty which ran out on my 3 year old car which was purchased as a certified pre-owned Ford less than 2 years ago. This is a serious safety issue as the driver loses all control of acceleration unexpectedly, I was lucky I was not rear-ended on the freeway.
I was exiting the main highway and on a long off ramp when I experienced the car not allowing any acceleration whatsoever. Fortunately, there were no cars and I was able to pull over on the shoulder. I turned off the car to make a phone call. The light on the dashboard was on. When I turned the car back on again - I was able to resume accelerating. The next day I took the car into a Ford dealership where they said it was the throttle body that needed to be replaced. It was not included in the powertrain warranty.
I was traveling in va on 64E with posted speed limit of 70 mph in the left lane on 9/18/2013 at appx 8:30 pm (dark outside) when my car lost acceleration and slowed down to a crawl, jerking and sputter with no pre-warning that something was wrong. Found out later car was in limp home mode. A tool icon was lit on the dashboard when it came to almost a stop from driving 70 mph. The car behind me had to swerve into the right lane to keep from hitting me. I managed to pull over to the left shoulder and put emergency flashers on. After I calmed down, while on cell phone with husband, he told me to cut car off and then restart. Tool icon was eliminated when restarted car. I waited for clear break in traffic and drove to the next exit to get off of the interstate highway. Drove another route home with low speed limit in case scenario happened again. Had to replace the throttle body and part at a cost of $181.98 (part cost only).had a very hard time finding a part in stock and most dealerships had part on back order and the part was only available through a dealership. Lucked out after many hours of trying to find the part in stock. My opinion is that this type of incident should be considered a prioritized safety concern as there is no warning built into the auto check/warning system and was a very dangerous incident.
On Sept 12, 2013 I was driving on I-95 going approximately 75mph when out of nowhere the vehicle felt like it sputtered and then just quit running or stalled out. To my surprise (and thank god) the steering did not lock up when the engine stalled up. I was able to get the vehicle to the side of the road without getting killed. I turned the engine off and waited 5 minutes and then was able to start driving again. Then it stalled out again. I drove it like this for the next 10 miles to get home. I stopped at a discount auto parts store and they put a computer on it. He said it was reading the throttle body was stuck open. After the store clerk and I googled this code the most we could find for a solution was to clean the throttle body. So he brought me the right TB cleaner to buy. I went home and took the TB apart (it was gunked up pretty good), cleaned it to a shiny, brand new looking throttle body and replaced it at which time I also took this opportunity to perform an oil change, top off my fluids, replace the air filter with a new one and put coolant in my radiator. I reconnected the battery cables, started the car and went for a ride. I was amazed. It purred like a kitten. No dash "check engine light" on! I thought I had fixed my problem. Not so. Here I am now, the 24th of Sept and guess what!! yep had to call in to work because my car only makes it 10 ft down the road and stalls out. No warning. I looked in at the throttle body and its still sparking clean, no gunk. What's going on. This am when it happened I had my 3 year old and 4 year old in the car with me and we [xxxx] near got killed from the semi truck behind us. I drove my children to school with the car like this and now am trying to find a new throttle body to put in. I will keep the old one in my possession in case this petition actually gets the government moving and its needed for inspection. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Burke, VA, USA