This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Ford died on the interstate the second day(2/11/13) I owned it. It totally lost power and I had to coast onto the shoulder and wait. I returned it to the dealer where they kept it for a day and found nothing. It occurred three times the next week and I returned to the dealer. They cleaned something and the car worked without incident for a couple weeks. The car has intermittently quit over the last couple months. It got real bad this week (7/10/13) and when I took it to the dealership the computer finally registered a throttle problem. The part is on national back order and should take a month to get.
While engine is underload reproduced by pressing both gas and brakes simultaneously; at acceleration and between 30-40 mph the engine makes an audible thumping noise. Ford has been unable to correct this problem and calls it normal. They indicated I should drive more aggressively (faster and forcing the engine to shift gears) in order to avoid this condition. This is dangerous and irresponsible advice that may lead to an accident. The condition may lead to engine failure.
My 17 year old daughter has had two occurrences of the vehicle losing all power within the last two days (7/10/2013 and 7/11/2013). Once she was starting from a red light and the other she was driving down the road. Both times she was able to pull off to the side of the road and start the car and continue travel.
Throttle body failure. From Nov 2012 until July 2013 my Ford Escape has been bucking and surging at low speeds with no throttle response. Occasionally, the vehicle would die completely unresponsive in the middle of an intersection. On July 11, 2013, my wife took our 2010 Ford Escape to ernest mccarty Ford in alabaster, al. They told us that the throttle body assembly would need to be replaced. This issue is very dangerous and should Ford should issue a recall.
First it started with the engine light coming on. I had the codes read at a local auto parts store and they saw it was an "evap censor" and stated this is usually associated with a gas cap leaking. Well, the Escape we have doesn't have a gas cap!!! it's one of those "quick fuel, nascar type systems", where there is just a plug that retracts when you insert the gas nozzle and retracts when you're finished? secondly, the surging started happening while stopped at red lights. I would slide the gear into neutral, which would keep the vehicle from lunging, but you could still see the RPM's revving up and down. This issue went on for about two months. Thirdly, it is now stalling while driving 50 - 60 mph down the highway. There doesn't seem to be any rhyme or reason as to when it happens, it just totally shuts down the engine!!! very dangerous.
- Charlotte, NC, USA
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As I accelerate from a stop position such as a stop sign, traffic light or accelerate trying to go up an incline or bridge the car loses all power. The engine still runs and the power steering still works but as you try and press down on the pedal to accelerate nothing happens. Eventually the car stops and begins to sputter. I turn off the car and then start it up. The car works fine for a few miles but the situation happens again.
Driving on 2 lane hwy in 55mph zone in passing lane and came up to red light. When light changed, stepped on gas pedal and had no acceleration. Vehicle had only an idling, surging rough motion that allowed it to slowly move onto the grass median. Caused several cars to back up before vehicle was out of traffic. Restarted vehicle and engine ran a rough idle w/ the wrench and engine lights on. Ironic, that another Ford Escape owner stopped to help and told me his 2009 had just had same symptoms the week before and he told me his was throttle body and it was over $500 to repair. Diagnosis at Ford was code P2112 (throttle stuck closed). Solution was to replace electronic throttle body. Seems to be a familiar issue w/ Ford dealer as they had just gotten parts this week after being back ordered last week. Questioned customer service rep to see if new part was same manufacturer as old part. He informed me that new part was from a new manufacturer. Seems like another situation of lowest cost vendor syndrome and Ford should have to stand behind their procurement/engineering decisions. Just thankful that I did not get rear-ended while stuck in the passing lane in a 55mph zone.
The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 60 mph, the engine stalled with the illumination of the wrench warning icon. Upon restarting, the vehicle resumed normally. The failure recurred numerous times. The vehicle was taken to an authorized dealer where the throttle body motor assembly was replaced. The manufacturer was notified of the problem. The approximate failure mileage was 1,000. Updated 08/15/13
The Escape engine stopped providing power and the accelerator stopped responding. The car engine went to idle. After pulling over shutting car off then on again the engine began responding. This happened about 10 times before getting the car to a service dealer. The problem was identified as a failed throttle body. The dealer indicated that these parts are on a 10 day back-order due to so many vehicles having the same failure and parts are not available due to surge in demand.
After sitting with my car running in a parked position for approximately one minute, I put the car in drive. I drove for an estimated 30 seconds. Then I stopped to check for oncoming traffic before pulling out into an intersection. When I pressed the gas to make a right turn onto that major road, the yellow/orange "wrench" sign immediately popped up. Simultaneously, my car began to rumble and shake. In addition, despite pressing the gas pedal, my car was not accelerating. I immediately pulled onto the shoulder of the road, which was difficult to do since my car was struggling to move. I turned the car off and restarted it. It was difficult to get the car to restart. It struggled and sounded like it was going to stall out, but after approximately ten seconds, it started up. Now, in addition to the "wrench" light, my Escape also had the check engine symbol lit up. Even though I was sitting on the side of the road with my car running in the parked position, my car was still rumbling and shaking. Interesting to note, I was actually on the way home from the Ford service department where I had just had my car serviced for a seemingly unrelated problem. The day before the throttle went, my back passenger tire became stuck in a locked position, and I was unable to drive. I had to pump my brakes, and put my emergency brake (which had not been engaged) on and off several times to unlock the back passenger tire. Ford determined this incident was due to water getting on the brake shoe which made it stick to the brake drum. They cleaned, readjusted and lubricated my rear brakes (drums, shoes, etc) and sent me on my way. My throttle went while I was on my way home from the service department at Ford where they had just fixed my brake issue. I had to be towed back to Ford since my car was not able to run.
I was driving my 2010 Ford Escape at about 65 miles per hour on the New Jersey turnpike when all of a sudden the wrench light came on and I lost power in the engine. I was in the middle lane of a 4 lane highway and had to get over to the shoulder. The engine never shut off but would not go over 5 mph. I shut the engine down and restarted the car and everything was fine. I had 70 miles to go so I decided to try to drive on and everything was fine for 40 miles when it did it again. I got over to the shoulder, shut the engine off and restarted and was able to make it to my destination. I have an appointment to take the car to a Ford dealership to get it fixed on Thursday. The dealership told me that they were familiar with this issue and that the throttle control need to be replaced. I have looked online and have seen hundreds and hundreds of posts from owners that are having the same issue. What gives. If Ford know about this, shouldn't they take care of it!
Vehicle stalls while driving, stalls while idle, RPM's spike while driving !!! scary !! codes read P2112. (throttle stuck open ) thinking bad throttle body ?
I currently have a 2010 Ford Escape with 47,000 miles on it. On Wednesday July 3 2013 I was returning home from doing errands, and my Ford Escape came to a complete stop. The vehicle would not move. There were no warning lights on the dash informing me that there was a problem. Fortunately, I had just turned into the lane to my house and was not on a major highway. We had the vehicle towed to a local dealer who informed us that it is the electronic throttle body. We contacted Ford corporation and reported the issue, they said that this is not under warranty and there has been no issues with this part in the past. Ford gave us a case number and said that it would take up to four days to determine if they will cover the repair. I had my seven year old grandson with me that day, and all I keep thinking about is what if that would have happen on a busy highway with cars going the speed of 55mph and higher.
My 2010 Ford Escape is going into limp mode while driving. It just stops responding to the accelerator and limps along until I can pull off the road and turn the car off. In the beginning, I could start the car back up and drive home. But it is beginning to happen more often and now I cannot drive it at all.
I was driving along and all of a sudden my 2010 Ford Escape went from around 35 mph on a busy road to a rough idle. The engine was still running but would not respond to pressing on the gas pedal, it just stayed running on a rough idle. I continued on at 3 miles an hour waving cars to pass me until I found a safe place to pull over. I waited 20 minutes before starting the vehicle and it then ran normally. So I went on and about 5 miles further it did it again. I had to pull over and I restated the engine in just a few minutes again. It did it again and again sometimes I would only need to shut it off for a second. I took it into the Ford dealer and they charged me $125 for a diagnostic test to tell me it was the throttle body (Ford would not cover the test). They didn't have the part in stock and told me it was on back order as the Ford Chicago warehouse was out of them. The Ford service writer also told me they have replaced a number of them since his hiring just three months prior. He first told me a dirty air filter caused the part to fail, when I explained to him I know what a dirt air filter is and I don't have one. Then he said it was because I didn't drive my car enough and there was carbon buildup causing it. So I asked him if Ford was saying they don't build a good enough engine. He admitted he was just reading the print out. They wouldn't honor my power-train warranty of 5 years or 50,000 miles. I wrote a letter and personally delivered it to the Ford dealer and no one has bothered to contact me and it's been eight days now. The mechanic actually tried to sell me tires and gave me bogus reasons why the back two needed to be replaced and the back to have 7/32 left according to a real tire store's salesman and are almost like new. I have been a loyal Ford man all my life. I may never buy another Ford and it will not be from this dealership if I do!
I was driving on I35 E in lewisville, tx when the vehicle suddenly stopped accelerating, I had been traveling at approx 40 mph in rush hour traffic. The vehicle/engine was still on but I could not continue forward. I exited the highway and glided into a parking lot ( after nearling being killed by a large truck on the service road) the wrench light came on as well as the engine light. I pulled into a parking space and the vehicle started to violently shake. I put in park and turned the vehicle off. I waited a few minutes and started the vehicle with no issues. The vehicle idled fine and I could rev up the engine. I drove around the parking lot with no issues however the check engine light was still on. I tried going onto a residential street and when I accelerated above 20mph the vehicle would no longer accelerate and had to pull over and had the same before mentioned results. I called a tow truck and had the vehicle towed. I called a local Ford dealership and I was advised it was most likely an electronic throttle body issue and they have them come in all the time. This needs to be recalled immediately as this very well could have cause a major accident.
My 2010 Ford Escape stalled on me around May 5th, 2013. I was able to pull over and restart it after a couple minutes. The check engine light came on when this happened, but went away when I restarted engine. I was driving about 20 mph at the time. On May 13th, 2013 it happened again twice. After the second time I took it straight to the Ford dealership. They ran the computer test on it and couldn't find anything wrong. They charged me $40. They told me unless the check engine light is on, they probably wouldn't find anything. If it died and wouldn't restart, they might be able to find something then also. They said it will cost me $40 each time I brought it back to have it checked. Since then it has stalled on me about four more time, most recently 7/3/2013. Each time has been city driving not above 30mph. The check engine light did not come on these times. I have been avoiding driving it much because of the problem. It constantly surges when driving and sometimes jerks when first taking off from a start. When at a stop light or even in park with the motor running the rpms constantly go up and down.
While driving the vehicle began sputtering and then would not accelerate and would barely move when pushing the gas pedal. It was diagnosed initially as the throttle actuator stuck open. It was cleaned. I drove it and less than 24 hours later it lost acceleration on a major highway at a traveling speed of 65 mph. I had to pull over 3 times and restart it to get it to a car repair place. I ended up having to have it towed to a Ford dealership where they replaced the throttle actuator motor. The diagnostic code was P2111. I asked for the old part and it did not look worn or damaged. The repeated loss of acceleration on a major highway during morning rush hour created a great risk to my safety and those of the other motorists around me. The service man at the Ford dealership advised me they were seeing a number of similar situations involving this part with Ford Escapes. The total cost for both service visit was $465.
When driving to the grocery store on Sunday, June 23, my boyfriend and I pulled up to a stop sign and then attempted to accelerate to cross 4 lanes of traffic. The car bucked and would not accelerate. Then the gas pedal began to shake. We had to roll across the street and shut the car off for a few minutes. The car turned over twice and then finally started up. The second incident happened on Thursday, June 27. My boyfriend and I were on our way home and pulled up to a stop sign. Again, pushing on the gas pedal would not cause the car to accelerate. We had to roll across the intersection and turn the car off. The car turned over about 3 or 4 times and then started. We took the car into a local Ford dealership on Tuesday, July 2, and were told after a few hours of waiting, that the car has a throttle body issue. The dealer told us the part costs $399 and the labor would be $100. We had to pay $244.05 up front and we were told that the part is on backorder and will take approximately 1 month to come in. My car also has low enough mileage (29,400) that it still has a 5 year powertrain warranty (which covered the engine) but were told that warranty doesn't cover the throttle body. So now, we are out $244 (it will be at least $500 once the part comes in) and don't have the use of our car (we are a one car family) with no relatives, etc. Close by to borrow a car from.
On 6/18/13 driving on a 45 mph road slowed to make a turn and lost all power to by 2010 Ford Escape, also the wrench showed up on my dash. I turned it off and back on again and it ran fine. The next day took it to my local dealer in clarion, pa and they couldn't figure out what the problem was. On 7/1/13 I experienced the same problem, driving 45 mph when I experienced complete loss of power. This time the vehicle was sputtering, turned it off & back on but had to give it gas to start. The wrench showed up again. Called the local dealer in clarion, pa and stated I had researched this on the internet & found 21 pages of other people experiencing the same exact problem with the majority having to have the throttle body changed. Also found that NHTSA is investigating the complaints. I don't appreciate it when the dealership does not take the severity of this problem seriously. They stated they would order part but didn't know when it would come in. I called another local dealership & they said they could have the part in 3 days. What's up with that" really don't like driving this vehicle since you never know when it is going to occur. This is definitely a safety issue and feel it should be addressed by Ford. Do we need to have numerous people getting killed before something is done about it"
A D V E R T I S E M E N T S
- Fredericktown, OH, USA