This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
December 28,2012- while traveling on the interstate at 65mph my 2010 Escape engine cut off. I finally got to emergency lane and the SUV was idling rough. I cut the engine off and restarted it in a few minutes.I took it to the Ford dealership today. They ran a diagnostic test and nothing was wrong. They offer to drive it to see if it would cut off again. I have always bought Toyota but thought I would buy Ford this time. They are definitely a problem so Ford stand behind your product and fix it before someone gets hurt or killed.
While driving there was a sudden loss of power. The wrench icon lit up on the dash display & the engine light came on too. There was no response from the gas pedal at all. The engine stayed on & all other features of the vehicle worked. I shut the car off & restarted the vehicle & continued driving. This occurred 4 times within a half hour. It was a miracle that I was not involved in an auto accident. I brought the vehicle back to a Ford dealer where they replaced the throttle body. Vehicle has been operating fine ever since & the gas pedal is more responsive than it was before. The original bumper to bumper warranty expired less than 2 months ago & I had to pay for this repair. I am very unhappy.
2010 Ford Escape engine stalls at random times: It's happened to me six times now. First while I was driving 65 mph on the interstate in the middle lane when suddenly, with no warning, I was no longer able to get enough throttle to continue moving forward. I had to coast to the side of the road. I was almost rear-ended, I really thought I was going to be killed. It is a very scary situation, going from 65 mph to nothing. The car just shuts off and goes into some type of rough idle mode and a little orange wrench appears on the dash. After stopping and turning off the engine it will start back up. First occurrence was December 7th, 2012, second and third were several days later. Fourth and fifth were January 24th 2013 and the sixth on January 25, 2013. Four times were on the interstate at speeds of 60-65mph. Two times were on main streets at 35-40 mph. Car was purchased new and all service as required has been performed at dealership. Took car in after first two stalls they stated they could find nothing wrong.
The contact owns a 2010 Ford Escape. The contact stated the check engine light illuminated on the instrument. The vehicle was taken to the dealer three times and all they have done is reset the computer. The dealer was unable to determine why the check engine light came on. The failure mileage was 40,000. The current mileage was 46,000.
- Raeford, NC, USA
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The contact owns a 2010 Ford Escape. The contact stated that while accelerating from a stop, the service engine and check engine warning lights illuminated as the vehicle stalled. The vehicle was restarted but the failure recurred several times before reaching the contact's destination. The vehicle was not taken to a mechanic and was not repaired. The manufacturer was contacted about the failure. The failure mileage was 65,000.
On 30 December 2012 at approximately 5 pm I was driving my 2010 Ford Escape XLT on us 61 in port gibson, Ms. I was traveling at approximately 55 mph with the cruise control engaged when the vehicle began to slow down unexpectedly. I glanced down to observe the gauges and discovered the cruise control had ceased functioning and the trouble light (shaped like a wrench) had illuminated. I pressed the accelerator pedal and the engine failed to respond. I pulled to the shoulder and shut down the engine. After checking under the hood for any loss of fluid or obvious mechanical failure I could detect nothing indicating a major mechanical failure. I restarted the engine and observed the gauges noting the trouble light was no longer present. Thinking the problem may have been a temporary issue, I again proceeded to travel upon the highway for approximately 100 yards and again the same trouble light illuminated and I lost the ability to accelerate after reaching around 45 mph. I again pulled over, shut off the engine, and restarted. I managed to turn around and go home, but not before I had the same failure occur approximately 4 more times at 65 mph. I contacted Ford roadside assistance and the vehicle is being towed to a dealership in vicksburg, ms, 35 miles away. This is the first time the vehicle has exhibited any defects since I purchased it in June, 2012 with approximately 33,000 miles on it. I feel this vehicle is not safe to be operated upon the roads and could endanger my family's safety as well as other motorists.
Defective throttle body the 2010 Ford Escape not once but multiple times would go to idle and run rough while traveling on different roads at different speeds. The gas pedal would do nothing to make the car go but it was idling rough and coasting causing us to stop on the side of very dangerous roads. We would turn it off and let it sit for a few minutes and then it would start normal. The gas pedal would work again but repeat the same problem 5 to 10 minutes later. We were certainly glad this did not happen on the interstate in front of an 18 wheeler or we would be dead. The dealership said the throttle body is bad. The car is only 2,000 miles out of warranty from the standard bumper to bumper warranty, the extended powertrain warranty does not cover the part. So we are out almost $400 for a part that should never fail to begin with.
At freeway speed the car lost power. We were able to pull to the shoulder of the highway. A small wrench warning light appeared on the dashboard. We checked the owner's manual, and it referred to a "throttle/power train" issue and told us to seek dealer attention as soon as possible. The engine restarted, so we continued our trip. We stopped in sulfur springs, tx, at the Ford dealership. That morning the vehicle battery was dead (which was the first problem we have ever had with the vehicle), and we began our trip after jump-starting the car. I thought the stalling was related to the battery problem. The events were explained to the tech, we replaced the battery which we felt would also solve the stalling problem. The stall occurred the next day, and again on our return trip. I took the vehicle to our local Ford dealer where the throttle body assembly was replaced. We have not, as of now, tested the repair at freeway speed, but were assured by the dealer that the problem was solved.
My wife was driving to work down a country road at about 55 mph with the cruise control on. All of the sudden she felt the car jerk and a wrench indicator light came on. The car immediately started to decelerate. She would push on the gas pedal and nothing would happen. Luckily there was no traffic around and she was able to coast into a driveway. The vehicle was basically about to stall out so she turned it off. After 30 seconds she started it back up and it started fine. To be safe we had it towed to the dealership it was purchased from. The dealership said no error message was in the computer system. After consulting with Ford the dealership told us that they were pretty sure it was the throttle body that needs replaced. We have not had the throttle body replaced do to the fact that the no error message was in the car computer and there seems to be no guarantee that $500 fix will take care of the issue. Upon more research I have done it seems like this issue is a very wide spread issue and happening all over the country. I am just glad that this did not happen to my wife while she was on a busy highway during the morning rush hour, which she does take sometimes to work but this morning choice to go the back way.
Serious and life-threatening malfunction impeded my ability to control my 2010 Escape occurred while driving 50mph on a very busy highway. My Escape stalled suddenly without any warning what so ever in the middle of the lane while driving on the busy highway. As I tried to continue driving, pushing the throttle pedal, the Escape would not go, it slowed down suddenly on it's own. I was able to ease off the payment to the side of the lane; however, I was almost hit in the rear by a auto behind me before I could get off the payment. I was fortunate to have been at a place where I could ease off the payment. The highway is curvy and hilly. This scared me to death. A wrench light came on indicating a malfunction of the throttle/powertrain. The engine was running fine. I turned off the engine and waited a few minutes, then I cranked it and it cranked fine. The wrench light went off. I tried driving it again, and once I pulled back into the highway, giving it gas, it would barely go, so I eased back again. I called roadside assistance and had it towed to the dealership. After it was inspected I was told the electric throttle body had malfunctioned and needed replacing. It was the caused of the sudden stalling while I was driving. My life as well as others were put in a dangerous situation because of this malfunction. I understand that there has been a lot of complaints like mine already filed here. Ford should issue a recall immediately before any deaths occur. I had to pay $470 to get this taken care since my warranty was out 3/36,000. I was told that this was not covered by the powertrain 5/60,000.
The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 60 mph the vehicle stalled and overheated. The vehicle was later towed to the dealer where they advised that the radiator seal was fractured, causing a leak. In addition, they advised that the rear axle seal needed to be replaced. The vehicle was repaired for the radiator and rear axle seals. The manufacturer was contacted and provided 100 percent coverage of the repair. Also, the contact stated that the vehicle would shift in and out of gear without warning. The vehicle was taken to the dealer for diagnosis where they advised that the solenoid and another unknown component needed replacing. The vehicle was repaired. The failure mileage was approximately 55,000. The current mileage was approximately 67,000. The VIN was unavailable.
Throttle became unresponsive and RPM's dropped to idle. Luckily was able to coast out of traffic. There was no throttle response at all. Problem has been random in nature over the past few months with no codes being presented. Turning the car off and then back on again solved the problem (for a while). It has happened while cruising at highway speeds as well as when pulling out into an intersection. Yesterday, the throttle quit responding completely and had to have it towed. Code check reported P2111 and P2112. Dealership indicated throttle body failure. Very dangerous as complete loss of throttle control in traffic and when accelerating into traffic from an intersection leaves us in a position of limited control and can surprise other drivers because of our sudden loss of speed. This looks to be a well known problem and is severely dangerous in nature.
I was driving on the highway when suddenly I lost all acceleration and had to coast off the road. A wrench was lit up on my dashboard and although I had no acceleration, my engine was still sputtering/running. After turning the car off for a few minutes and restarting it, it ran fan and the wrench light was off. It ran fine for the next week until it happen again. I was pullin onto the access road to the highway and the car again lost all acceleration, but continued to run. This continued all the way home, which I arrived safely, luckily. I called a Ford dealership and they were unable to get a service manager on the phone. They were supposed to call me back, which they never did. I ended up taking my car to another shop near my home and they told me that my electronic throttle body had gone out. They had recently made this fix to two other Ford Escapes, which concerned me. They also had to get the replacement piece directly from Ford, which also concerns me because I am now convinced it is a faulty piece altogether. I still feel at risk as they have only replaced the piece which I feel may still by faulty. I am disappointed that Ford was put so many people at risk and my hope is that this is researched and is recalled for peoples safety. I feel so blessed that my child was not in the car with me during these incidents although I was extremely scared for my own well being. I would like Ford to be held responsible for this.
I have a 2010 Ford Escape that surges forward when I come to a stop. The RPM rises and I have to stand on the brake to keep it going forward. No fault lights come on. I have had it checked a week a go, they could not find any problem. No codes or anything. Please help me with this matter.I, M afraid to have my wife drive this car. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My check engine light came on steadily out of the blue. Took it to Ford dealer and was told I needed to replace a faulty purge valve. Part number:9U5Z-9C915-H. I was told this was a common problem for Escape's and Fusion's. there were 3 Escapes today having the same part replaced. Not under warranty and $300. There is a technical service bulletin on this issue, but not a recall. Seems like a common defect could have safety repercussions since is the fuel fumes not exhausting properly.
First incident: Nov 2011 - slowed to enter round about and vehicle stalled/lost all power. I drifted across the traffic circle, put it in park, and it restarted. Second incident: Oct 26, 2012 - stopped to make a turn and vehicle stalled/lost power. Put it in park and it restarted, dealer said it was throttle body and replaced it (and charged me) and said there were no technical bulletins on this problem.
My wife and I each drive a Ford Escape, one a 2010 and the other a 2009. In the last month we have each experienced a sudden and unexpected complete loss of power. In her case, she was driving on an interstate at highway speeds in moderate traffic. I was driving in Suburban traffic at 40 mph. In each case, the engine suddenly stopped, no power, and the warning lights came on. After about five minutes, you were able to re-start, but the problem persists, so it is not safe to drive the car. The repair costs about $550 for each one, the dealer indicated it was a throttle body and motor assembly..
As I was driving the car the throttle suddenly would not let me 'go' any further and the car slowed to a stop in the middle of the road. When stopped, it shuddered in place until I turned the car off. This happened another time just after a busy intersection, but Ford apparently does not deem this a safety concern, even though this is a family vehicle and the consequences for problems like this could be terrible. The vehicle has been in the shop 5 times in the last year for the above problem twice, another couple of times for leaking transmission fluid (which I am also led to believe could cause the car to stop in traffic if the leak remains undetected one of these times), and another for hard shifts both accelerating and decelerating. All of these problems are ones that Ford seems unable to fix and doesn't seem to care happened. I keep waiting for a recall to be issued for at least some of these problems, since in several situations I do feel very strongly this was a safety issue and do not appreciate my children having to ride in an unreliable car. I also do not have the money to throw at a 2010 car every couple of months. I would appreciate your looking into these problems. Thanks!
My daughter was driving to school and as she was pulling off the highway her Escape stopped responding to the accelerator, so she pulled off the side of the road, trying her best to not get hit by cars going much faster than she could move, and put the truck into park. I was now talking to her over her cell and I asked tried to push on the accelerator, but nothing would happen, as if the gas pedal was broken. She saw a little wrench in the lower left side of the dash, so I asked her to turn the truck off. After a minute I had her turn the key back on, and the light went off and the truck worked fine. Plus, the wrench light was off. Two days later the same thing happened, but this time she was driving down a residential street. Truck lost power, and the gas pedal had no control and the wrench light came on. She managed to avoid getting hit as she slowed down and cars came upon her quickly. She managed to cruise long enough to get near our house and jumped in and saw the same thing she was experiencing. We parked the Escape in the driveway and the idle seemed fine, but the accelerator had no response. I then turned the key off and back on and the little wrench light was gone and the accelerator was fully functional again. I decided to take it in to Ford, as it has an extended warranty on it. They called us back later on that day and said there is nothing they could do, as they could not see any codes in the computer. I have read this is a fairly common problem, and in my opinion, very unsafe. When the truck goes into this "limp mode"you cannot get out of the way of ongoing traffic. Plus, now I am afraid to have her drive this far from my home. I don't want her to get stranded, and if the dealer can't fix it because they can't find a problem. What am I to do? I hope something gets figured out soon. This is not safe, nor an acceptable service response!
A D V E R T I S E M E N T S
- Cumming, GA, USA