This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased the vehicle just under 2 years ago ongoing issues the car will stall out/die while driving ac/heat causes issues I have had a ton of work done and the issues are reoccurring while diving on city street it has stalled out as well as in park. The cause of the issue is unknown
I was backing out of a parking space when a beep sounded and message "steering assist light came up. I went to branford (Connecticut) Ford and they said the steering column needed replacing. Without this it could jam and cause and accident. Car also had strained starting. They said battery was weak. Replaced battery. Next day same problem starting. Obviously not the new battery..
My car suddenly loses power while driving. Check engine light came on, with codes P2112, P0443, and C1963. The issue(s) seem to happen while I am driving at 55mpg or higher. This has occurred both on the interstate as well as back roads where the speed limit is 55. The most recent time this happened was a period starting on 06/04/2018 through 06/05/2018. This happened 5 times during this period, but has also happened several times since December 2017 as well.
There is excessive corrosion and rot on my subframe that has caused a large hole as well as my control arm to become loose. This is caused by excessive rust from road salt and other dirt. This has made my car unable to pass inspection.
- Williamsville, NY, USA
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I have a 2010 Ford Escape. The car jerks when accelerating. Feels like you're getting hit from the back. Ford authorized dealership been trying to get it fixed for about two years now claiming that the faulty parts are replaced/fixed. Now my extended warranty has expired and I still have the same problem. This is a safety issue if the vehicle jerks and have to look around.
Air conditioning does not work and radiator fan running constantly and loudly sounding as if it will blow up. The air conditioning system parts have been replaced as have the radiator fan relay switch. The issues are re-occuring again. Ford dealerships claim they have no knowledge of this problem or of a fix, although there are many similar complaints online. Theses issues appear somehow to be related because when the rad fan is on high, soon after the air conditioning unit dumps the coolant. I just had a 5,000 mile oil change and inspection and the coolant was said to have been filthy, but it had just been replaced in early July 2017, when the air conditioning unit dumped it. The air conditioning is not working and the rad fan is running on high all the time.
Car was parked in a parking lot. Not started. My mom put shopping parcels in the trunk.when closing the rear hatch door the window glass exploded out. There were no items touching the glass from in the trunk. The temperature outside was about 10 degrees Fahrenheit.
The anti-theft signal keeps coming on in my car. When I am moving and not moving all the warning in my car comes on. The speedometer goes to zero, the gas gage goes to empty, etc with all the other warning lights. I was driving on the highway and all of sudden every single warning light came on. I immediately got off the next exit and parked at a gas station. I turned the car off, but it would not start for about 10 minutes. I finally got it to start and drove quickly to work. I took the car that afternoon to Ford service. They said it was my ignition, so they changed the part and charged me over $320. When I drive my car the next morning, it happened again. I took my car to Ford again that morning. Now they tell me the board that had the electrical parts is corroded, so they changed that and charged over $720. The next day after I took the car home it happened for a quick moment, but then it stopped. Today 10/18/17 which is 2 days after I picked my car up from Ford service I let my car warm up in the morning for about 10 mins, but when I got in the car all the warning lights came on again. This time the car would not start at all and the anti-theft warning light kept blinking each time. So I had to call a tow truck. So now I have no car, I'm out over $1,000 and I have to get a car rental. And Ford service continues to charge each time including a diagnostic test for over $100. I didn't know I had an anti-theft system and I don't need one. There is nothing wrong with the car, but Ford service is not able to fix this. I don't feel safe driving the car and I don't know what I am going to do now. In my opinion this is a Ford manufacturing problem and I should not be charged to fix this problem. I don't want an anti-theft system. I want my money back. I have pictures for two of the times this happened. Although it happened more than two times.
While driving, the wrench light comes on and the engine loses power. When I turn the engine off and back on the light may go out but will come on again after driving. I was told by the dealer this is problem with the throttle. I have had this repaired twice, the first under a recall. I had to pay for the second repair. Now it is happening again all within about 2 years. This is very dangerous while driving in traffic and at highway speeds. I was told that this is due to a faulty part that Ford knows about. This needs to be corrected asap before someone is seriously hurt because of it.
While driving my 2010 Ford Escape XLS 4 cylinder, the truck stalled and cut off during driving. Lucky I was able to pull to the side of the road. I started the truck back after 30 minutes, the truck drove and again with no warning the truck started to stall and cut off. The just started to happen out of no where. I bought the truck used and still paying on it. The warranty that I purchased ran out at the beginning of this year. This was a very dangerous situation; this happen right during rush hour traffic and by the grace of god I was able to pull to the side. I did manage to get the truck home but after reading multiple complaints regarding the same issue, I feel like this should of been looked into by Ford for a possible recall. From what I am getting this is from a known issue with early model Ford Escapes "electric throttle body". I was on a street when this occurred while driving straight at 34 to 40 miles per hour.
The A/C broke just 2 months after purchase, and the dealership told me it wasn't covered. I have clients and children in my vehicle daily, and in the extreme DC heat it can be very dangerous with only hot air blowing out of the vents. This is a terrible problem, and I was told it is a manufacturer defect, which means you should recall these vehicles to be repaired. I am unable to afford it on my own, as I just purchased this vehicle 2 months ago!! this is horrible, Ford should recall these immediately!!
All of a sudden the engine starts to rev up when I am waiting at a traffic light or driving. It scares me that I push on the brake more as I am waiting for traffic light to change or when I am driving I take my foot off the gas pedal because am afraid of going faster.
Takata recall / Ford defective product low mileage Escape involved in a frontal crash and rear ended another vehicle (2005 accura) and the air bag system failed to deploy. $13,000 Escape was totaled. This is unacceptable.
A D V E R T I S E M E N T S
- Sterling Heights, MI, USA