This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Ford Escape. Consumer expresses discontent regarding the denial of a grab handle for her disability in the vehicle the consumer was told that if she purchased the vehicle, a grab handle would be installed. However, that turned out to false. No one was willing to install the grab handle as the consumer was informed it would effect the structure of the vehicle in case of a roll over accident.
- Canton, OH, USA
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- Michigan, MI, USA