7.3

pretty bad
Typical Repair Cost:
$250
Average Mileage:
34,450 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. not sure (2 reports)
  2. replaced receiver (1 reports)
2011 Ford Escape accessories - interior problems

accessories - interior problem

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2011 Ford Escape Owner Comments

problem #3

Feb 222015

Escape XLT 2.5L

  • Automatic transmission
  • 19,250 miles

A D V E R T I S E M E N T S

Ford Sync was completely unreliable, rarely understood my commands no matter how slow and clearly I spoke, and I followed the specific commands documented by Ford. Simple things by voice like changing albums became a chore, and I had to go thru all the commands again when I re-entered the car instead of it picking up where I left off. Lack of manual controls for most functions also drove me insane, it should not be so difficult to use Sync. I swapped Sync for a Kenwood receiver with bluetooth and a steering wheel adapter. Not only does the new system work better, I can control everything with Siri on my iPhone and it understands me perfectly. It's easy to replace the system yourself too, Sync is NOT worth keeping. My entire driving experience changed for the better once I ditched Sync.

- Jeffrey S., Brookfield, CT, US

problem #2

Feb 242016

Escape

  • Automatic transmission
  • 83,601 miles

I just want this to be resolved. I logged into owner.ford website and everything is updated, however, it is continuing to fail to sync to my phone as it did previously.

- vyoung, Flossmoor, US

problem #1

Dec 312011

Escape

  • Automatic transmission
  • 435 miles

This is where you buy hands free expecting that hands free is going to work. I could have bought an after market stereo that had hands free that was more problem free. "I'm sorry I didn't understand you" or cutting out literally without even acknowledging that you are trying to make a call.....doesn't load phone book....When I contacted the dealership their response was that Ford was working on it and I will receive information in the mail on how to fix......ya....2014 and still waiting....I have tried the upload on Fords website....nothing changes.....

- Tamara M., Maple Ridge, BC, canada

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