This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The back up camera started appearing upside down at times or black. Then it was constant upside down for a couple weeks so we were co sidering flupping tje camera but it switched to a normal view for about a week or 2 and now it is usually upside down. This can be a safety issue. It's hard to not look at a camera that you're used to using and it's right in front of you. I know other models were re alled so this should also be recalled. I called the dealer and they said they would fix it for around $900 so it's not fixed
After purchasing suv the back seatbelt buckle popped while holding carseat. Second incident while driving car shut off and radio made a popping noise electrical issues stored happening Radio went out electrical functions won-??t stay positioned back camera is blinking on an off upside down
The contact owns a 2015 Ford Escape. The contact stated while coming to a complete stop at a traffic light, the vehicle shuddered significantly. There was no warning light illuminated. The contact stated that the failure recurred several times. The vehicle was taking to the service station, where an independent mechanic replaced the sparks plugs. The contact stated while reversing out of the service station, the vehicle shut off. The contact was able to restart the vehicle. The contact stated that the failure persisted while reversing and while attempting to drive from a complete stop. The contact stated that she would quickly depress the accelerator pedal after shifting into drive(D) or reverse(R) to prevent the vehicle from shutting off. The contact stated that the failure had been occurring increasingly more. The contact stated that upon starting the vehicle and attempting to drive, the engine revved, but the vehicle failed to respond. The contact stated that the vehicle was undrivable. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The failure mileage was approximately 103,000.
I was driving when the car turned off and the display said Transmission is not in park. The car would not turn on until the engine cooled down, I took it to mechanics and they could not figure out why it was turning off. The battery, alternator and started all tested fine. I do not know what happened.
- Houston, TX, USA
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while driving car sh*t off and displayed message -??transmission not in park-?? once coasted to a stop car unable to turn back on with steering wheel, gear shift, and brakes locked. inside lights and screens, brake lights, and fog lights will turn on, but car will not turn over or attempt to start
2015 Ford Escape, on several occasions after fueling, when pushing start, the car cranks but no start and shuts off. It took several attempts, with revving it up and, sputtering and shutting off before it cranked. No check engine indicator illuminated. There have been instances where the car parked in driveway and the same occurrence with it sputtering and shutting off. Currently at Ford dealership, diagnosed as canister purge valve. I contacted Ford reference recall, there are over a million recalls on Ford Focus for this same issue-canister purge valve, but none for Ford Escape.
The contact owns a 2015 Ford Escape. The contact stated that NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) was previously performed on the vehicle. The contact stated that upon locking the vehicle with the key fob, the horn engaged as confirmation that the vehicle was locked securely. However, after his daughter became aware that someone had broken into the vehicle, she discovered that the vehicle could be opened by pulling the door handle after it had been locked with the key fob. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch and lock assemblies needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 81,000.
The contact owns a 2015 Ford Escape. The contact stated that the rear back up camera failed to operate as needed with a blank on the display screen. The vehicle was taken to the dealer where the contact was informed that the Accessory Protocol Interface Module (APIM) was defective and needed to be replaced. The contact was then notified of NHTSA Campaign Number: 15V406000 (Electrical System); however, the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.
The contact owns a 2015 Ford Escape. The contact stated that after driving for approximately 20 minutes, the vehicle was parked the key was removed from the ignition, but it sounded as if the engine was still running. The contact depressed the accelerator pedal, and the engine started revving. Additionally, the contact stated that the vehicle was unable to be turned off for 10-minutes. The vehicle was able to be restarted but the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 102,500.
My car caught on fire While it was parked. I contacted ford ford had no knowledge of fires in the car. Come to find out. It's all over the internet that there are fires in the ecoboost fuel system. They are refusing to fix the car. I am disabled and I feel like they are taking advantage of me because of that. I had an extended warranty even at the same time which obviously meant nothing. This is a great injustice and I really really really really really need help. I have tried everywhere. Please help me.
The contact owns a 2015 Ford Escape. The contact stated that the instrument panel had gone blank. The contact stated that due to the failure, the tachometer, speedometer, tire pressure, and check engine warning light features were made inoperable. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.
Rack and pinion went out at 66,000 miles. I have send reviews on this make and model that this is a problem. I have talked to multiple mechanics who have adv this is an electric problem in these cars and with different years.
The Sync system in my vehicle no longer works properly. This makes me unable to connect my phone to the bluetooth and use my phone handsfree. The problem has not been confirmed by a dealer or independent center. I did however replace the fuse that powers the sync system and even disconnected my battery to perform a hard restart on the system and it still does not work. The sync first failed about 3 weeks ago.
I was driving on the highway 3 weeks ago and the dashboard turned off including the radio and there was no electricity inside the vehicle. Then a couple of minutes the power came back on. On 10/15/22 I got stranded at the border of San Ysidro because I had to turn off the car, I had to be pushed by the CBP Officers, since it was pass midnight (Sunday 10/16/22) I was waiting to be towed (magically the power came back on after almost 3hrs) and I was able to drive home. I took my car to Firestone, and they couldn't fix the problem, my car has been at the Ford dealership since Monday and finally after 4 days they know what the problem is, there is an issue in the network wiring to the BCM (Body Control Module). They still going to figure out the root of the problem. The dashboard turned off w/o warning no lights, no problems before.
2015 Ford Escape. Electronic automatic power steering failed in traffic taking 90year old to the doctor. Had it towed. After restarting car the steering worked. Been happening randomly but last week 3times in one afternoon. Ford dealer replaced defective parts. Said there is a recall for older models. Why not 2015? It was a moving safety hazard that Ford should have rectified before we were put at risk. The repair cost us $3100. Been reading other 2015 Escape owners have had similar incidents.
I went to start my vehicle and the digital screen on the dash does not work. This is the screen with the digital speedometer, odometer, miles driven and many other digital readouts connected to a -€œcluster-€ of wiring within the dash. This is a problem that could not be prevented by me, and is the fault of a faulty manufacturing piece. There is a blank space in the dash where the readouts were. This piece is definitely a safety hazard and should be replaced by Ford. Local dealer told me it was out of warranty therefore my responsibility.
The contact owns a 2015 Ford Escape. The contact stated that whenever the START/STOP button was depressed, the vehicle failed to turn off as needed. A message to -€œPlease Shut Off the Engine-€ to save the battery was displayed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Stuart Powell Ford Lincoln Mazda (225 S Danville Bypass, Danville, KY 40422, (859) 236-8917) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed her that the vehicle was not covered under recall. The contact stated the failure was similar to NHTSA Campaign Number: 15V436000 (Electrical System). The approximate failure mileage was 30,000.
The contact owns a 2015 Ford Escape. The contact stated that while depressing the START/STOP button to turn off the vehicle, the engine continued running. After the contact was able to turn off the vehicle, the instrument panel and radio remained operational. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V436000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 97,800.
A D V E R T I S E M E N T S
- Sterling Hts, MI, USA