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10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
1,609 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Escape seat belts / air bags problems

seat belts / air bags problem

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2020 Ford Escape Owner Comments

problem #11

Dec 102023

Escape

  • miles

A D V E R T I S E M E N T S

My entire passenger side airbags deployed with no passenger present in car. The car has a sensor stating when someone is not there they should be off.

- Sicklerville, NJ, USA

problem #10

Sep 062023

Escape

  • miles
broken spot welds in the left front door at the check arm attachment point in the door assembly. Car is unsafe to drive. Could result I in a door inadvertently opening while driving.

- Baltimore, MD, USA

problem #9

Sep 062023

Escape

  • miles
broken spot welds in the left front door at the check arm attachment point in the door assembly. Car is unsafe to drive. Could result I in a door inadvertently opening while driving.

- Baltimore, MD, USA

problem #8

Aug 152023

Escape

  • miles

A D V E R T I S E M E N T S

I lost my ability to steer my vehicle. I attempted to step on the brakes and nothing happened. I hit a box truck in front of me going at least 30mph and only my shin airbag deployed.

- Lakewood, WA, USA

problem #7

May 092023

Escape

  • miles
I was in an accident on March 18 around 10 pm eastern time. I was t-boned and the side air bag never deployed. I have also since had issues with my powertrain light coming on and the vehicle loosing power.

- Douglasville, GA, USA

problem #6

Dec 042022

Escape

  • 12,700 miles
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed and making a right turn, another vehicle crashed into the front drivers' side of the vehicle. The air bags did not deploy. The contact sustained whiplash and neck pain. The contact had not sought medical assistance. The contact stated that upon attempting to open the front driver's door, the door failed to open immediately. The contact then pushed the door hard and it opened. The contact related the failure to Ford Technical Service Bulletin Number: 22-2246. The contact was able to exit the vehicle. A police report was filed. The contact's grand-son met her at the scene and assisted her with driving the vehicle to a nearby autobody shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired for air bags and door failure. The failure mileage was approximately 12,700.

- Homer, NE, USA

problem #5

Dec 032021

Escape

  • miles

A D V E R T I S E M E N T S

I was involved in a collision with a pick-up truck in Gallup, NM on 12/3/21. We hit the truck mid-section. Front of my Escape was pretty much destroyed. Our airbags did NOT deploy. Mine and my husbands safety was at risk due to the failure of the airbags to deploy in the crash. Vehicle is at the Ford Dealer in Gallup, NM waiting for State Farm to determine the next steps. I had no prior warnings or indications that the airbags were not functional.

- Palm Springs, CA, USA

problem #4

May 152020

Escape

  • miles
One week after I bought this vehicle brand new, the curtain airbag cover on the driver's side and the passenger side started coming separated from the headliner creating a gap where my airbag can be seen. I took it to the dealership and was told there was going to be a recall but I never got one in the mail. Now I am told by the dealership there is not a recall and I have passed my warranty of 36000 miles and would have to pay to have it repaired. My concern is in case of an accident the airbag won't deploy as it's supposed to. This seems to be a safety issue and shouldn't be limited by a warranty.

- Chatham, VA, USA

problem #3

Apr 072021

Escape

  • miles
I was at a red light behind 4 cars, when as I look into the rearview mirror when I saw a white van coming at me at cruising speed. As I turned the steering wheel to the left, purposely trying to avoid the vehicle in front of me, the white van slammed into me and caused me to hit my head on the steering wheel and the window. I had my seat belt on, but I was hit so hard that the car frame was bent and I was hurt. I was informed that the reason not one of my airbags went off in the front of my car was, I was hit in the rear. If I would have let my car hit the car in front of me, I would have been protected by the airbags in the front. This is a serious issue and this complaint is to request the NTSB look into requiring all vehicles to have sensors throught out the car to keep drivers and passangers should remain as steady

- Philadelphia, PA, USA

problem #2

Dec 262020

Escape 3-cyl

  • 3,000 miles
12/26/2020 head-on collision, most impact to passenger front side - passenger side airbags did not deploy, drivers side airbags did deployed - injuries sustained by passenger and driver. Accident occurred on city street (50 mph zone).

- Meridian, ID, USA

problem #1

Jul 102020

Escape

  • 2,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while stopped and pressing the brake pedal, the vehicle suddenly experienced unintended acceleration and crashed into a concrete pillar. During the crash front end was severely damaged but the airbag did not deploy. Also the collision assistance safety feature did not activate to avoid the crash. During the incident the driver sustained an injured chest which did not require medical treatment. No police report was taken. The vehicle was not towed. The local dealer royal oak Ford located at 27550 woodward ave, royal oak, mi 48067. And the manufacturer were notified of the failure. The cause of the failure was not determined. The failure mileage was 2,000.

- Royal Oak, MI, USA

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