This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Blown spark plug from 2000 Ford Excursion V-10 Triton engine. 3rd time. First time on new years eve 2007 while driving through town of houghton Michigan. Was able to insert new plug as old plug was completely blown out from under hood and could not find. Had to replace plug coil as mounting bracket was broken and coil jacket and spring destroyed as well. Second time same plug, this time no threads left to seat spark plug. Thread insert installed by local high performance engine garage. They viewed problem as poor design and manufacturing practices by Ford Motor Company. Third time just happened earlier today while on us-41 traveling through L'anse Michigan ironically just a few miles after passing the old Ford alberta Michigan lumber mill where the sideboards for the Ford woodsies were milled. Contacted friends at the high performance engine shop to have a new thread insert placed into the cylinder. The nhsta and the federal government needs to reopen this case and take action and get Ford to replace the faulty heads on all Triton engines. This could cause a serious fire or accident. But most of all it is a very expensive repair and the Ford dealerships will not do anything other than replace the aluminum head at the owners expense of $4,000 plus dollars. 3 incidents of this kind are ridiculous.
: the contact stated while the vehicle was parked, flames and black smoke came from the driver's side underhood area. The contact extinguished the fire with a water hose. The fire department was not contacted. Minor fire damage was visible inside the engine compartment. The vehicle was towed to a dealer to await further inspection.
Louise sudduth had driven her 2000 Ford Excursion to sudduth farms in mayo, S.C. she had parked the vehicle, and the vehicle caught fire while it was not running. Mrs. Sudduth received serious and ultimately fatal burns.
Contact states vehicle had sporadic surging. The vehicle tended to surge at lower speeds. In May 2005 a mechanic replaced the spark plugs, isc motor, fuel filter. The vehicle ran well until 11-9-2005. While driving slowly exiting a parking lot the vehicle started surging. She pressed on the brakes as hard as possible and the vehicle went out of control. The vehicle went across 2 lanes of traffic. At this time the vehicle is at a local mechanic.
The contact owns a 2000 Ford Excursion. Spark plugs were ejected out of cylinder heads. No longer had threads. Incident happened on September, 23, 2005. No crash. Involved. Vehicle was at a stop sign. Then vehicle took a right turn, and that was when the incident happened. No damage to the hood. The spark plug wire that had the coil in it was damaged.
- Mechanicsburg , PA, USA
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The oil pan rusted and the consumer had it replaced. This was in a 2000 Ford Excursion. There were never any problems before. The consumer noticed that oil was leaking on the ground, and the vehicle was using more oil than usual. The price of $892 at Ford to have it replaced. This could cause trouble on the road for others because it could result in a wreck with these cheap oil pans.
Spark plug blowout on 6.8 liter V-10 engine - 2000 Ford Excursion at under 50,000 miles. Problem appears to be widespread and Ford will not admit to fault. Ford dealer cannot, or will not explain cause. Online forums discuss problem as common. Cost is $3000.
Consumer started vehicle early in the morning and heard a loud noise comingfrom the engine. Independent mechanic indicated one of the spark plug came out of the head gasket. Need to be replaced the engine.
While driving 45 mph vehicle stalled. This caused the driver to drift to side of the road. Consumer had the vehicle towed to the dealer, and mechanic determined that engine spark plugs blew out of the engine. Mechanic replaced the spark plugs.
A D V E R T I S E M E N T S
- Calumet, MI, USA