10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
38,368 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Ford Excursion seat belts / air bags problems

seat belts / air bags problem

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2000 Ford Excursion Owner Comments

problem #9

Nov 302010

Excursion

  • 145,000 miles

A D V E R T I S E M E N T S

Swerved to miss a squirel, purse fell from console area, reached with R hand to retrieve, headon into telephone pole traveling approx 34mph, airbags didn't deploy.

- Damascus, MD, USA

problem #8

Feb 162004

Excursion 8-cyl Diesel

  • Automatic transmission
  • 75,000 miles
Head on crash, and airbags did not open.

- Nederland, TX, USA

problem #7

Dec 162005

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • 62,308 miles
While driving my 2000 Ford Excursion at 35 mph. On a posted 35 mph. Road another driver ran a red light, to avoid hitting him I veered away and ran off the roadway striking a tree head on. No front air-bag deployment.

- Westland, MI, USA

problem #6

Oct 262003

Excursion 4WD 10-cyl

  • Automatic transmission
  • 35,000 miles

A D V E R T I S E M E N T S

Airbags failed to work in 35 mph crash.

- Belchertown, MA, USA

problem #5

Aug 082001

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • 28,000 miles
2000 Ford Excursion was involved in a head on collision with a Ford Focus. The air bags did not deploy. $ $10,000 in damage was done to Excursion and Focus was totaled.

- Macomb, MI, USA

problem #4

Sep 132002

Excursion

  • miles
Consumer states that while driving at 30-45 mph the consumer hit a tree straight on, and none of the air bags deployed. Contacted dealer.

- Griffin, GA, USA

problem #3

Nov 222000

Excursion 4WD

  • miles

A D V E R T I S E M E N T S

We were run off the road on I-70 traveling through moab, Utah when our Excursion smashed head on into the side of a frozen solid rock hill traveling 80 mph. We were then launched into the air and proceeded to flip end over end several times before coming to a halt at the bottom of the ravine upside down. The front end of the vehicle is gone along with the top and back end. At no time did the airbags deploy. We contacted Ford to report this problem and after finishing their investigation we were told that the impact to the front end of our vehicle was not substantial enough to cause the airbags to deploy. We have several pictures of this vehicle after the crash and it is clear that the impact was hard enough. My husband suffered a severed tongue, chest and neck injuries and various abrasions. I suffered a cut above my left eye, chest injuries, and abrasions. Our daughter only suffered from several abrasions. No one was seriously injured, however, my husband and I both still suffer from ongoing chest pain. Ford has been completely uncooperative with our efforts in providing this information. I hope the information provided will require Ford to, once again, re evaluate their safety features and equipment. Thank you. Sincerely, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Walnut, CA, USA

problem #2

Feb 012001

Excursion

  • miles
Consumer impacted a pole at approximately 20-25 mph. Airbags failed to deploy. Please provide any additional information/attachments.

- Carlisle, PA, USA

problem #1

May 122000

(reported on)

Excursion

  • miles
While traveling 15 mph and making a turn, and as a result of an accident, air bags did not deploy.

- Alexandria, KY, USA

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