This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Expedition. The contact stated that the fuel tank strap separated from the vehicle due to rusting of the sub frame area. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 260.000. Updated 9/4/14
The contact owns a 1997 Ford Expedition. The contact stated that the fuel tank strap became separated from the vehicle due to rusting of the sub frame area. The area that was attached to the strap to the secure the fuel tank was the affected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 260,000. Updated 09/05/14
The contact owns a 1997 Ford Expedition. The contact stated that the vehicle attempted to stall while driving 10 mph and there was a leak in the fuel tank. The vehicle was taken to midas for an oil change and the vehicle began to stall immediately after it was serviced. The contact took the vehicle back to midas three times after it stalled. The mechanic stated that the vehicle needed a coil pack. The mechanic performed a tune up and that the spark plugs were damaged. The cylinder head also needed to be replaced. The failure mileage was approximately 120,000. The contact was told by Ford a representative that the Ford Expedition spark plugs recall was closed. The current mileage was approximately 132,000.
When driving on a decline with a quarter of fuel in the tank the vehicle will cut off/shut down as if the vehicle had no fuel. Consumer has contacted the dealer, dealer unable to fix the problem.
- Lake Elson, CA, USA
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- Cohasset, MN, USA