This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have our Expedition for a while and we know the people who owned it before us. While it is raining and days after the power to the truck does not turn off. The radio will turn on, the blower for heat or air will keep blowing, the lights will turn on, the four wheel drive will stop, ABS will stop, and the wiper blades will not work. So because the electrical items will turn on at random, they drain the battery and the truck will not start the next day. We found out that due to manufacturing error, the windshield leaks water into the general electric module. The other problem is the part not only expensive, but if you buy one and it does not work, it is not returnable. And that was told to us by multiple dealerships. So basically Ford knows of the problem and it is a safety issue and has done nothing about it.
The contact owns a 1998 Ford Expedition. The contact stated that while driving 35 mph in rainy weather, water began to leak into the vehicle from the windshield area. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 81,000.
- Baltimore, MD, USA
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- Milwaukee, WI, USA