This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recent Firestone tire recall only covers 15" Wilderness AT tires. I had a tire loose pressure/flat at approximately 55 mph. The tires came on my newly purchased 1999 Expedition. With only 3900 miles, the tire was destroyed, including the sidewall from slowing the vehicle to a stop after the flat. I did not inspect the tire, I was just told by the Ford dealer that replaced it that they would inspect the tire and replace it if recommended. The only documentation I have regarding the replacement is a note by the dealer/service that there was a puncture to the sidewall. The sidewall puncture did not cause the flat. The sidewall damage was due to the tire failure at the high rate of speed. The Ford dealer would not replace the tire under warranty with only 3900 miles. Now that the Firestone recall is in force, 16 " tires are not included. Should they be? had I known about the problems, or the recall would have been in place, I would have inspected the tire, or even kept the tire for further inspection for my complaint. My family was on vacation when the tire failure occured, I check my tire pressure regulary and it was at the recommended manufactures specs (35psi). Should these tires be included in the recall? I am taking my family on another vacation in 5 weeks. We will be driving 4000-5000 miles on these tires. I will do my part by continuing to inspect and check tire pressure. Please keep Firestone honest and if the 16" wilderness tires should be included, I would like to know before our family vacation. Thanks for your investigation and all your efforts. Steve sandquist.( dot number: Tire size: P255/70R16 )
Defects to our oem tires on our new Expedition, similar to those described in the media. In mid0august, after only having our truck four months and with only 2500 miles on it, the front left side tire's belts began to separate from the tire. Firestone replaced. Four months later, rear right tire began to go flat after heating up, Firestone took over a month of testing on the tire on the tire and refused to replace it even though we returned it four times due to these flats. Finalyy, after a month of complaints, they reluctantly replaced the second tire. Two defective tires in less than eight months of the vehicle being new and they reported no complaints about the tire. I notified Firestone and Ford of my concerns on 8/28/99 after the first defect and have all documentation.( dot number: Tire size: 255-70-16 )
On a clear open road, highway 15, our tire blew out. Fortunately I was able to control the car. First we heard a loud noise, then smoke from the rear of car, then the car became very difficult to control. Since the car was almost new we took the tire to gaudin Ford in las vegas to complain about the tire. We were told that it had to be a road hazard and that we would need to buy a new tire, which we did. On our local news they have had several stories about the same tires blowing out the same way, but unfortuneatly for them, these people were killed. I think the tires are unsafe.( dot number: )
PE00 020; consumer was traveling about 65mph on highway and heard a popping noise. Lost control, but managed to steer vehicle safely to the shoulder. Left front tire tread separated. When she got out of vehicle, another vehicle hit her trying to escape debris from road. Firestone, wilderness tires, size was 17inch. Consumer stated that the tire exploded on impact.
Tire failure occurred on open and clear roadway North of baltimore, md on I-895, a few miles beyond the harbor tunnel. I experienced a blowout of the rear driver side tire. I did not hit or run over anything on the roadway. The tire has a complete slice/shear from the top of the tread down to the rim, along the sidewall of the tire.( dot number: )
- Alexandria, VA, USA
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After reading the reports in the newspaper about the Ford Explorer and the trouble with the Firestone wilderness tires, it occurred to me that I may be experiencing some type of trouble. Every night on the way home from work, I hit a stretch of highway with a few small pot holes and cracks in it. When I hit the holes, the steering wheel wretches from my hands very hard and it feels like I am losing control of the vehicle. This also happens if I have to make a sharp turn at speeds over 60 mph. I contacting the car dealer and they where not very compassionate and said that it was not thier problem ( just what I want to hear ). so, I want this on record in case I do have a problem with the tires and become a statistic. Please keep me posted on this investigation if pssible. Thank you.( dot number: Tire size: P255/70R16 )
They were traveling on highway and they made a stop at the hotel. Right rear tire was flat. They took it to a tire place, and saw that tire was torn between the sidewall, inner tire was separted. Attendant put tire in the water. And he told them that tire had to be replaced. Tire Firestone wilderness #at 17 inch. The right front tire needs air every 7 days but the one that got flat was replaced.
While traveling 65-75 mph and without indication tire tread separated. Due to the Firestone ATX tire (P26570R17) experienced tread separation, damage was done to the vehicle. The dot#W2T61re388.
PE 00 020/tire tread separation: 1999 Ford Expedition, original equipment, dot#vncu1rd269 & tire size P255/70R16. A right rear blowout/ separation while traveling at 55 mph. No injuries were reported.
PE-00-020-tire on a 1999 Ford Expedition tire, size not available, and dot number not available. Tires only have 10 thousand mile on them. Consumer noted that tires has cracked around the sidewall area. Tires have a 2-3 inch crack on the tires, and tread could be pulled back at the sidewall which exposed the rubber portion of the tire. Firestone ATX P255/70/R16
While driving about 60mph right rear tire blewout. Dealer said it was owner's fault. Owner replaced it with the same type of tire. Firestone wilderness P255/70/R16 *
PE00020; tire tread separation: While driving at 70 mph tread on the rear passenger's side tire came. Driver was able to control vehicle. Five other passenger's were in the expediton. No one was hurt. Tire was a Firestone, Wilderness AT, P25570R17, orginal equipment. Tire was taken to a Firestone dealership. Dealership offered no type of assistance. The tread separation caused damage to the vehicle.
A D V E R T I S E M E N T S
- West Jordan City, UT, USA