This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Ford Expedition stopped being able to control the temperature. I am now going into winter, and I cannot guarantee that I will be able to defrost the windows which could cause a very significant safety issue. The "blend door" is plastic in my year, and Ford changed it to nylon during the production run. I am left with a defective blend door, and vehicle and Ford has informed me that the fix ($1,700) is my responsibility not theirs. My research on the web shows that this issue is a common issue with Ford, and Expedition and I believe that Ford has not resolved this issue because of the cost, not caring about the safety issues.
Electrical motor controlling the air blend doors located inside the air plenum has failed, and the plastic door(s) itself is cracked and non-functioning. I have been unable to direct warm air to the front window to debug causing dangerously decreased vision. 1999 Ford eddie bauer Expedition.
- Chicago, IL, USA
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- Lombard, IL, USA