This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 28th, 2005 I was performing a pre-vacation safety inspection of my 2000 Ford Expedition when I noticed that the front anti sway bar ends were not connected to anything on my vehicle. I called shawnee mission Ford in shawnee, ks for advice. They directed me to bring the vehicle in for immediate repair. After arrival at the dealer, I stayed with the mechanic to observe repairs. He showed me two rusted and broken halves of link that had snapped in two from corrosion and metal fatigue. He said that he gets several of these each week on F150S, Expedition and Explorer. He referred to it as a design flaw that has been rectified by a recall on the Explorer with a larger or reinforced link, but not on the Expedition or the F150. I decided this should be reported for two reasons. First, someone could be injured or have their vehicle damaged by the bottom half of these links falling of onto the roadway. Second, I suspect the premature and choppy wear of my front tires is directly attributable to this defect. Someone equipped this vehicle with that item for a reason. It isn't performing its intended purpose. It should be recalled and fixed with an acceptable and safe part.1
Upon looking under my truck I notices the anti sway bar was not connected on either end of the bar to anything. I have the truck at miller Ford where they have told me they see several of these weekly. I asked how could it be" the reply was they simply break off. I asked wouldn't they be any remnants of the connection left? the reply was "no" they simply fall off onto the road. Could this be a dangerous situation for not only a rollover but a projectile being launched onto the hyway" seeing as they see "at least six cases a week.
The front sway bar linkage bolts rusted and broke on both sides. I only had 47K miles on my vehicle. I noticed the vehicle jerked after hitting pot holes almost being uncontrollable if I was not holding on the steering wheel with both hands.
- Reynoldsburg, OH, USA
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- Lenexa, KS, USA