This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Expedition. The driver front, rear and the passenger side front and rear good year Wrangler rts tires had 2 inch splits in the side wall. The dot number was 4bcuc6wr0306. They were replacement tires with approximately 35000 miles on them. The tire size was unknown. The current and failure mileages were 95000.
Sidewall separation on 4 tires, 2 tires had 2 separations, all on the side of the tire that was to the inside or center of the vehicle (opposite sidewall from the white lettering).
One of Firestone Wilderness AT tires, size: P255/70R16, dot: W2cuird030 on 2000, Ford, Expedition has cuts in sidewall. There are approximately 9400 miles on the tire, and it is original equipment for vehicle. Cuts have an arc shape that covers 20% of sidewall.
I had just gotten on interstate 71 in Ohio & was going approximately 50 mph when the right rear tire blew out. When I returned to NY, I showed the tire to my mechanic who said it looked like the sidewall failed. I then went to van kleek's tire, Firestone dealer in lake katrine, NY. The technician agreed that it appeared that the sidewall failed but sent me to the Firestone service center in wappingers falls to have it replaced under warranty. He went so far as to say that they should replace all four tires based upon the problems with other wilderness tires. The Firestone tech. Said that it was clearly a roadhazard; that I must have hit something and that it was not covered under warranty but they would give me 30% credit on a new tire. I called the 800-356-4644 number in my Firestone warranty manual & explained the situation. The representative told me that if I was not satisfied with this store's assesment, I should go to another Firestone store in newburgh or middletown. I declined & returned to van kleek's the following day. I was charged $130 for a replacement tire, even though they found no punctures or other damage to the tread or evidence of roadhazard. I still have the tire & would like to have it inspected by a unbiased professional. (dot number: Vncu1rd499 tiresize: P255/70R16)
Steering became heavy, pulled over to investigate, tire was bulging all around sidewall. Limped along shoulder at 2 or 3 mph and 50 tards later, tire exploded.( dot number: W2T6 tire size: P265/70/17 )
PE-00-020; rental vehicle 2000, Ford Expedition, tire size not available, and dot number not available. When driving in state of Arizona on a very hot day at 55 mph right rear tire sidewall blewout.
I experienced an abnormal sidewall blow-out on a tire with less then 10,000 miles on it. The blow out caused damage to the rim and hub of the wheel. I am greatly concerned that I may have the same experience soon with the other four tires. I contacted general tires and they want me to sent the tire back East and wait to get something done. The now tire, rim and hub cap cost me $325 out of my own pocket and I am going to have to wait to get it from detroit on special order. I would like the dot to inspect the tire prior to releasing it back to general to determine if a recall should be established. Like I stated in the beginning of this section the sidewall blow out was very abnormal.( dot number: Tire size: 17 )
Aug 7, 2000, I-40, 35 miles West of little rock, ar. I had been traveling 3 hours of a 9 hour trip. I was going 70 mph. Left rear Firestone tire tread completely seperated from outside sidewall. Side wall is still in tact around rim. Came very close to rolling vehicle. Went to company owned Firestone store and requested replacement on 7/8/00. I was told there were no problems with Firestone tires and there were no need to inspect the remaining tires. They offered me $30 off a new tire. I declined. I am very worried about the remaining tires. I travel for a living on interstate highways.( dot number: W2cu tire size: P255/70R16 )
Tire suddenly blew out during routine driving, with no warning. A tire technician said it looked like the sidewall failed because it had bulged out and the tire was unrepairable.( dot number: 027582 tire size: P265/70R17 )
A D V E R T I S E M E N T S
- Seminole, FL, USA