This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had my truck suddenly jump forward about 5ft after already being stopped for a little bit at a stop light. It has happened to me more then once and my foot is planted firmly on the brake pedal. It feels almost like you are being hit in the rear but there is no one there so what gives?
The cruise control switch in my 2001 Ford Expedition wasn't switched out by the previous owners and our truck caught fire in the drive way and burned up last month March 2011.
The contact owns a 2001 Ford Expedition. The contact stated that after parking the vehicle and exiting, the vehicle then suddenly caught fire. No one was injured and the police and fire department were called to assist. A fire report was available. The vehicle was not towed and was waiting on an investigator to further inspect the vehicle for the cause of failure. The manufacturer was contacted and they advised them of the process of filing a claim. The contact stated that six years prior to the fire, she received notification of a recall under NHTSA campaign id number: 05V388000 (vehicle speed control) that could potentially cause a fire. The vehicle was not repaired. The failure mileage was approximately 135,000.
TL-the contact owns a 2001 Ford Expedition. The contact stated the vehicle was parked in his garage for four days. The vehicle caught on fire starting from under the hood of the vehicle. The fire department was called and put the fire out and stated the fire started from the vehicle speed control switch. No one was injured. The vehicle was destroyed and the garage was damaged badly. The insurance company was contacted. The Ford manufacturer was contacted and he was waiting on an answer from them. He also files a claim case# 0584960551. The failure mileage was 194,000...mw
The contact owns a 2001 Ford Expedition. The contact stated the vehicle was repaired under NHTSA recall campaign id number: 05V388000 (vehicle speed control). Since repairs, the contact stated the engine would exhibit an unusually high increase in rpms when utilizing the cruise control. The vehicle was not taken to the dealer for repairs or a diagnostic of the failure. The failure mileage was 138,000 and the current mileage was 147,349.
- Brooklyn, NY, USA
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Leaking windshield causing different systems to act unpredictably. Currently ac blower fan circuit blown (fixed 4X), cruise control dead after intermittently working (high potential of fatality if acceleration out of control). Radio comes on an off. Check engine light on continuously. Numerous codes showing up even after deleting. This problem has been occurring for years ( at least 4 years). The windshield has to be replaced as per technician but I strongly feel that Ford should just plug the leak for all the Expedition and Navigator being affected by this. Others have had more serious problem - windows opening and closing automatically (no user action).
-the contact owns a 2001 Ford Expedition. While the contact was driving approximately 10 mph the vehicle accelerated and suddenly loss control which caused the vehicle to crash into a tree. The engine revved after the crash and the wheels continued to spin. The airbags deployed during the crash. The contact and front seat passenger sustained mild injuries. A police report was filed of the incident. Currently, the vehicle was parked at the residence driveway. The contact stated before an authorized dealer performed repairs an appraiser must inspect the vehicle. The failure and current mileages were 89,000. The VIN was not available.
On 02/13/10 at approximately 10:30 a.M., I was driving my 2001 Ford Expedition with the 5.4 liter V-8 down us highway 151 North of fond du lac, Wisconsin. The throttle/accelerator stuck and the Expedition accelerated to over 60 miles per hour. I applied the brakes to slow down to avoid an accident. The engine continued to race and the back tires spun on the ice and the front tires stopped as I came to a stop upon the ice. I turned the ignition off. After a few minutes, I started the 5.4 liter engine again. The engine raced again with rpms reaching over 5000 rpms. I quickly turned off the engine ignition again and opened the hood and checked for obstructions. No apparent obstructions. After a few moments, I started the engine again and the engine idled down to normal RPM. I had an adult passenger in the vehicle that witnessed the throttle/accelerator stick.
Parked vehicle at store and turned it off got out and went inside. Then someone came inside and said that a black SUV was on fire. Returned to car and hurried and opened the hood. Had a drink in the truck so got it and threw it on the fire got it put out and looked it had started at the master cylinder and cruise control sensor.
The contact owns a 2001 Ford Expedition. The cruise control on the vehicle was inoperative. A fuse and the brake lights on the vehicle were replaced. Two weeks after the repair, and while the vehicle was parked for fifteen minutes, the vehicle caught on fire. The fire spread quickly and caused a nearby vehicle to also catch on fire. Both vehicles were destroyed. The manufacturer was notified, and she was advised that there was an open recall on the vehicle (see NHTSA campaign id number: 05V388000). They stated that they would further investigate the failure. The failure and current mileages were 175,000. Updated 01/08/10 updated 01/12/10.
My 2001 Ford Expedition recently suffered a total loss engine fire -- according to the fire department's investigation, it was likely caused by a cruise control problem/malfunction that was due to faulty manufacturing by the Ford Motor Company. The vehicle was turned-off and parked in the parking lot at my office at eglin air force base, Florida when the fire started. After the fire, I learned that there was a recall for my Ford truck because of this exact problem -- as a 20-year active duty military veteran, I was never notified by Ford about this potential hazard. I thank god that this didn't occur in my garage where the truck was always parked -- my garage sits directly below the bedroom where my two young boys sleep. My Expedition, which I bought new in 2001, was a total loss. It was in excellent condition until the day of the fire -- I reported the fire to my insurance company, usaa. Unfortunately, Ford has not provided any assistance or support after this horrible and life-threatening incident.
My Ford Expedition 2001 is stuck in park position and the interior roof lights are dead along with everything else riding on that circuit. I called the dealer and they advise it's a defective brake release switch. I replaced the switch and that did not resolve my problem as the 5A fuse keeps popping. According to internet sources, other customers had this problem and it's affiliated with a Ford recall # 05V380000 (vehicle speed control). I took the vehicle to the dealer this morning they replace the faulty component as instructed by the recall notice; however, the problem still exist. Further investigation pointed out that now, the cruise control servo and plug is what is causing the short in the electrical system. When I received the recall notice a few years ago the dealer the dealers resolution was to disconnect the working cruise control and now it become problematic perhaps from having an exposed plug creating a fire hazard. Ford Motor Company refuses to pay for the related damages resulting in a short in the electrical system thus resulting in a potential creating a fire hazard. The technician mentioned the switch was leaking and it appears my vehicle was about to catch on fire. Now they insist I should come out of pocket to pay over $850 to clean up the mess resulting from their design flaw and current recall. I called Ford's consumer relation & customer service line 800-392-3673, note reference # 0342422649 and spoke with representatives emily, andrea and two supervisors barbara and joel. The dealer in this case mullinax Ford also called to inform them of the relative concerns to seek authorization for repair and we were both declined. This is highly disappointing and unfair to the consumer, my check was good when I purchase the vehicle and all I ask is that they stand behind the product and accept ownership. My wife and two small children ride in this vehicle daily it just disgust me how they can hide behind the phone and claim no ownership.
My 2001 Ford Expedition erupted in flames at 3 am on May 29th, 2009. It had been parked for 12 hours in my driveway. I was never notified by Ford about a recall, nor did my local dealership who serviced my Expedition warn me of a recall. After arson and explosive detectives and departments examined my vehicle it was found to be a faulty cruise control switch. The vehicle was a total loss and only liability coverage was in effect.
2001 Expedition caught on fire went to receive part completed on vehicle service were out of stock of parts. Due to Ford not completing recall vehicle caught on fire.
My 2001 Ford Expedition caught fire due to the cruise control and burned our house to a total loss and all of out other automobiles were burned to a total loss also we lost everything.
My daughter was at hermann hospital in houston for brain and spine surgery. I drove my older daughter there at 9:00pm. At 4:00am I was awaken by security to inform me that my vehicle was burning in the parking garage. It is a 2001 Ford Expedition eddie bauer. The entire front end was consumed by the fire. Smoke, water, and debris ruined the contents inside the vehicle.
The contact owns a 2001 Ford Expedition. After driving the vehicle for fifteen minutes, it caught fire in the contact's driveway approximately 20 minutes later. The contact received a vehicle speed control recall letter approximately two weeks after the fire occurred. The vehicle was destroyed and a police report was filed. The current and failure mileages were 130,000.
The contact owns a 2001 Ford Expedition. The contact received a recall notice for the vehicle speed control in August of 2007, and would like to know when the parts will be available for the repair. She is upset because no one knows their availability. There had been no failure to date. The VIN, engine size, number of cylinders, recall number, and current mileage were unknown.
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- Dallas, TX, USA