This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Expedition. The contact stated that the electrical system malfunctioned, the instrument panel would illuminate suddenly without warrant, the radio would engage independently, and the windshield wipers would activate without the keys being in the ignition. In addition, the contact stated that the windshield wipers would not engage while the vehicle was turned on. The vehicle was inspected by an authorized dealer who advised the contact that water was leaking into the vehicle through the windshield and the windshield would need replacing. The windshield was replaced yet the failure persisted. The vehicle was taken back to the dealer but the dealer was unable to duplicate the failure or diagnose where the leak was coming from. The vehicle was not repaired. The manufacturer advised the contact that they could offer no assistance without an accurate diagnosis. The failure mileage was approximately 98,000 and the current mileage was approximately 121,000.
Was driving down the road in heavy rain when windshield wipers stopped working. Could not see 2 feet infront of me, so I was forced to pull over on a busy road. Put the truck in park, and wipers started working. Put back in drive and they stopped. Finally the rain slowed enough for me to drive with out the wipers, very unsafe! when I got home, I turned the key off, pulled them out of the ignition and the heater kept running. I had to turn it to off position. Lights on gauge cluster were flickering too. Opened driver side door and radio stayed on. Had to manually turn that off as well. Smelled something burning, so I quickly unhooked the battery. Came back a couple hours later, connected battery, now vehicle wont start! will turn over, but wont crank. Did some research and found that this is a very common problem with many different Ford vehicles! problem is caused by a faulty windshield, allowing water to leak into the cab, behind the dash, and get water on the GEM and fusebox, creating corrosion. These problems could be very unsafe! possible fire from electric short, possible injury/death from wipers quitting while driving. Ford should take responsibility for their faulty design!
Incident: 2001 Ford Expedition 1. windshield wipers would not work, radio would go off when vehicle was put in gear, blower, compass, thermometer lets & bells would not work, vehicle would not start, battery eventually went dead, etc 2. had to service the vehicle for safety and performance reasons 3. Expedition was serviced at a local Ford dealership. Service department advised us that there was a water leak around the windshield. Water was leaking into an electrical box - had to replace fuse panel and reseal glass at a cost of $456.96.
A D V E R T I S E M E N T S
- Dacula, GA, USA