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7.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,378 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Ford Expedition suspension problems

suspension problem

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2019 Ford Expedition Owner Comments

problem #10

Nov 062023

Expedition

  • miles

A D V E R T I S E M E N T S

All 4 struts and shocks are leaking. The vehicle has less than 30,000 miles. This is dangerous and will cause tire issues, stopping issues and more. A quick google search shows this exists on many expeditions. Diagnosed by mechanic during annual inspection. The parts are bad and others have reported the same issue at less than 10000 miles. Many states don-??t require inspections so how many are out there with bad suspension?

- Yorktown , VA, USA

problem #9

Sep 152022

Expedition

  • miles
Rear struts failed at approximately 36, 000 miles - the vehicle was unsafe driving down the interstate at speed due to the bouncing. Independent mechanic confirmed rear strut failure on driver and passenger side. Additionally, front driver side strut failed. In addition to bouncing, this made rear brakes wear out unusually quick. Steering became light due to the front strut. There was no warning lights to indicate an issue. Took to independent mechanic due to unavailability of maintenance appointments at Ford.

- Peachtree Corners, GA, USA

problem #8

Jan 102023

Expedition

  • miles
Both Rear shocks leaked oil at 37k causing vehicle to become very bouncy and unsafe to drive/control

- Pearland, TX, USA

problem #7

Oct 212022

Expedition

  • miles

A D V E R T I S E M E N T S

All four struts are leaking and causing erratic handling when rough roads are encountered. FORD has known of this problem for several years and refuses to replace after their base warranty, even though I have a full coverage extended warranty. If a consumer doesn't realize they have a defective suspension it could lead to their death. FORD has a service bulletin out on this problem. - strut, yes -yes -yes -yes -no, leakage of oil on garage floor

- Charleston, TN, USA

problem #6

Sep 012022

Expedition

  • 59,584 miles
The contact owns a 2019 Ford Expedition. The contact stated that he had noticed oil leaks on his garage floor. The contact took the vehicle to a dealer where he was informed that all four of the struts on the vehicle had leaked oil and needed to be replaced. The service advisor also informed him that the warranty provider was contacted and informed the dealer that the cost of the repair would not be covered. The manufacturer was notified of the failure but was not offered any assistance. The vehicle was not repaired. The failure mileage was 59,584.

- Charleston, TN, USA

problem #5

Mar 012022

Expedition

  • 24,195 miles
The contact owns a 2019 Ford Expedition. The contact stated that the vehicle was taken to the local dealer for maintenance service and he was informed that the rear passenger-€™s side strut was leaking and needed to be replaced. The vehicle was repaired. The contact stated that while driving at various speeds, he heard an abnormal sound coming from the front of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle back to the local dealer and the vehicle was diagnosed and the contact was informed that the front passenger-€™s side strut needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 24,195.

- Waipahu, HI, USA

problem #4

Aug 012022

Expedition

  • miles

A D V E R T I S E M E N T S

With approximately 42,600 miles on 2019 Expedition, two Ford Service Centers diagnosed the vehicle control issue as suspension related. Specifically, loss of vehicle control due to shocks. Upon inspection by Ford, shocks were found to be leaking and not providing adequate suspension. Two separate Ford Service Centers advised replacement of all four shocks. Wife had been complaining about this for a month or more (June/July 2022). I didn-€™t believe her until weeks later I drove her car and two Ford Service Centers conforming all shocks needed replacement. I just could not believe at 42,000 miles all shocks needed replacement nor could Ford Service Center. Nor could I believe the severity of control. I experienced loss of control similar to a bucking horse with my head hitting the interior roof of the Expedition. My hands, both, were suddenly off the steering wheel due to up and forward bucking. I was able to slow the Expedition down by braking and regaining the steering wheel. I was luckily. Speed was below 45 mph. No warning lights or voice occurred. This occurred in August 2022.

- Crane Hill, AL, USA

problem #3

Jun 072022

Expedition

  • miles
This vehicle has only 10300 miles and never driven off road and the struts have failed. An independent garage confirmed the drivers side front strut is leaking and both rear. My Ford dealer stated they would replace the front and one rear under warranty but the second rear strut is leaking within Ford's "tolerances". This is just Ford's way of avoiding a warranty claim and hoping the bad leaking doesn't start until after the customer's warranty expires so they can reap thousands of dollars in repair revenue. I was also told by the Ford dealership that the FoMoCo replacement struts often arrive at the dealership leaking and they would not call me in for an appointment to replace until they have confirmed they received replacement struts that are not defective. My research shows this is a common problem with this vehicle and the NHTSA should investigate and force a recall since failed struts can cause a serious accident.

- Columbia, IL, USA

problem #2

Apr 152022

Expedition

  • miles
The vehicle only has 38K miles on it and all 4 struts have failed. This is apparently a very common problem for Ford. This creates control issues and an unsafe ride. I had the vehicle in for a different recall and the Ford dealership confirmed all 4 are leaking and need to be replaced, but Ford will not cover them.

- Overland Park, KS, USA

problem #1

Feb 042022

Expedition

  • miles
Both the driver side and passenger side front struts have leaked oil and failed. The driver side occurred after 33,000 miles and the passenger side at 45,000 miles.

- Russellville , AR, USA

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