This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2007 Ford Explorer Sport Trac. The contact stated that while driving at approximately 10 MPH, the vehicle made an abnormal sound, and the driver's side rear tire had seized due to a fractured rear axle and bolt. Another vehicle then crashed into the contact's driver's side rear tire causing the vehicle to spin and the front windshield cracked upon impact. No air bags were deployed upon impact. The contact and her wife were transported to the hospital. The contact had a fractured sternum, neck pain, and a fractured vertebra. The contact's wife had bruises on her chest from the seat belt. A police report was filed. The vehicle was towed to the contact's residence and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 07V181000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 160,000.
- Williamston, SC, USA
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- Williamston, SC, USA