This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Copy of email to Ford: I wrote to you a couple of months ago regarding an extreme level of corrosion occurring on my 1996 F150 which resulted in the oil pan rusting through only to be rebuffed. Well now the level of corrosion is even worse. The brake lines are so corroded that one of them burst and nearly caused an accident. Clearly this is not normal. This vehicle is only used for personal use and is only used on the highway for transportation. I have another vehicle, a Jeep, which sits next to it that is 5 years older that is not exhibiting the corrosion found under your vehicle. As I mentioned in my previous letter, I am the original owner and the vehicleS mileage is less than 60K. Clearly this vehicle is defective but your earlierresponse to me indicates that you donT care. Therefore, you have lost my wife and I as customers and I feel obligated to tell anyone I know of your poor quality and concern for your customers. This vehicle is a deathtrap looking for its first victim and I have no choice but sell the vehicle and send a copy of this letter to the nhsta so that itS on record that Ford was notified of the defect.
Total break failure, with no warning. Ford dealership (sterling Ford) reported right side front breakline had rusted through allowing break fluid to drain. Recommended replacement of all front breaklines and flex lines on both right and left side. Cost $355. Concern is way didn't the rear breaks system provide some margin of breaking capacity. Why did both systems fail simulataneously?
- Myrtle Beach, SC, USA
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- Bear, DE, USA