This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About 10 years ago, kelly Ford in emmaus, pa removed my drivers airbag and told me it would be replaced. It was never replaced. Kelly sold the dealership and I never heard another thing about it.
The contact owns a 1996 Ford F150. The contact stated was driving approximately 35 mph and lost control of the steering, crashing into a tree. The air bags did deploy. However, the consumer suffered severe injuries. The contact sustained a fractured cervical spine, injuries to the shoulders, a concussion and the loss of her right eye. The vehicle was destroyed during the crash. The contact indicated that an investigator with the department of transportation inspected the vehicle and confirmed that the air bag had violently deployed during the crash and caused injuries to the contact. The manufacturer was not notified. The failure mileage was 110,000. Updated 06/04/14
The contact owns a 1996 Ford F-150. The contact stated that while driving 35 mph, he lost control of the vehicle and crashed into a tree. The air bags deployed violently, fracturing the driver's neck and causing particles from the bag to become lodged in his eye. As a result, the contact was permanently blind. The air bag also shattered the driver's shoulder and caused various other injuries. The vehicle was destroyed. The manufacturer sent an inspector to diagnosis the failure but no report was provided to the contact. The failure and current mileage was 100,000. Updated 1/29/13 updated 2/8/2013 updated 04/14/14 updated 04/18/2014
The contact owns a 1996 Ford F150. The contact was sitting in the drivers seat with the vehicle parked when the air bag exploded without warning. The contact sustained injuries to the ear and chest. The vehicle was taken to the dealer who inspected and found no tangible reason for the air bag explosion but they advised that they were unable to replace it. The manufacturer was contacted and advised that there was no evidence of the explosion and they were unable to provide any assistance. The failure mileage was 150,000.
A D V E R T I S E M E N T S
- Allentown, PA, USA