This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel tank partially dropped from vehicle. Attempted to drive truck after it was unused for 3 weeks and found a problem with the breaks. Pedal going down to floor. Did not drive vehicle. Looked under vehicle to investigate brake problem and saw fuel tank rear hanging down. Don't know how long it was like that. Rear strap rusted completely through and failed. Tank was being supported by fill and vent hoses. Has not yet been repaired.
The fuel strap broke causing fuel tank to fall off of vehicle while I was driving on the road. Fuel tank fell to ground and was dragged causing several holes in tank and fuel spill. Fire department was called to assist with fuel spill. Tank was removed from vehicle by fire department and then towed to service station for replacement. Updated 08/08/11 the consumer stated the front strap failed. The strap had a plastic covering on three sides of it. The top side was not covered and it was covered in rust in the middle. The rear strap was in the same condition. Updated 08/15/11
The contact owns a 1997 Ford F-150. The contact stated that there was a leak from the fuel leak tank which caused corrosion of one of the fuel tank straps. The vehicle was taken to a local mechanic who advised that the leak was coming from the top of the fuel tank. The vehicle was not repaired. The contact called two authorized dealers who stated that they were aware of the failure. The manufacturer was not notified of the failure. The current mileage was approximately 227,720 and the failure mileage was approximately 225,000.
The contact owns a 1997 Ford F-150. The contact was driving 50 mph when he heard an abnormal dragging sound. When he inspected the vehicle, he saw that the front fuel tank strap was fractured and leaning on the ground. A local mechanic replaced the fuel tank and the straps. The manufacturer was not notified of the failure. The current mileage was approximately 147,000 and the failure mileage was approximately 146,000. Updated 07/20/11 updated 08/05/11
Our mechanic noticed that one of the straps at the rear of the gas tank was missing, and when filling up our 1997 Ford F150, the tank was getting close to being filled, gas started spewing out of the fill tube. We looked under the truck and noticed that the fill tube had shifted due to the rear strap being broken.
- Livonia, MI, USA
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The contact owns a 1997 Ford F-150. While adding fuel to the vehicle the contact noticed fuel leaking from underneath the vehicle. The contact stated approximately half a gallon of fuel had spilled on the ground. The contact was unable to tell if the fuel tank straps were broken or determine the condition of them. The contact was able to drive the vehicle home. The vehicle was not taken to the dealer for diagnostic testing. There was an open investigation under NHTSA action number EA11006(fuel system, other:storage:tank assembly fuel system, other:storage:tank assembly:mounting fuel system, gasoline:storage:tank assembly:mounting) that may be related to the failure. The vehicle was not repaired. The approximate failure mileage was 98,000. Updated 07/08/11 updated 07/15/11
The contact owns a 1997 Ford F150. The contact stated while adding fueling to the vehicle one of the fuel straps that held up the fuel tank broke causing the fuel tank to spill on the ground. The condition of the straps were unknown. The vehicle was driven home and parked. The manufacturer was contacted and a claim was filed. The contact was informed that there were no recalls and the contact would be responsible for the repair cost. The vehicle was not repaired. The failure mileage was unknown.
After filling up the gas tank, pulled out on to the road, small bump in the intersection. Rusted straps broke and gas tank fell off. Lucky it was raining and road was wet or could of caused fire.
The contact owns a 1997 Ford F-150. The contact stated that while performing routine maintenance on the vehicle, he noticed that one of the straps which held the fuel tank in place was fractured and the second strap was severely corroded. The vehicle was in the process of having both straps replaced. The failure and current mileages were 91,000.
The contact owns a 1997 Ford F-150. The contact stated that the fuel tank was rusted and there was only one strap holding the fuel tank in place. The vehicle was not taken to a dealer for inspection or repairs. The failure mileage was 120,000.
The contact owns a 1997 Ford F150. The contact was driving 25 mph when the fuel tank started dragging on the ground due to the fuel tank straps fracturing. The contact stated that the vehicle would later be towed to the dealer for repairs. The manufacturer was contacted and informed her there were no recalls for the failure. The failure mileage was 260,000. Updated 6/8/11 the consumer stated the gas tank and connections were replaced. Updated 06/15/11
The contact owns a 1997 Ford F150. The contact was driving approximetly 35 mph when the fuel tank detached from the vehicle and was dragging the ground. The vehicle was repaired by a local mechanic. The failure mileage was unavailable and the current mileage was 150,000.
The contact owns a 1997 Ford F150. The contact stated that the passenger side fuel tank strap was corroded. There was an open investigation under NHTSA action number: EA11006 ( fuel system, other:storage:tank assembly fuel system, other:storage:tank assembly:mounting fuel system, gasoline:storage:tank assembly:mounting) that he believed may have been related to the failure. The vehicle was taken to the dealer where the technicians informed the contact that the fuel tank strap needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 120,000. Updated 06/01/11 updated 2/03/2012
The contact owns a 1997 Ford F150. While driving approximately 15 mph, the contact stated that he heard a loud noise and noticed that the front fuel tank strap was fractured. The contact did not inform the dealer or manufacturer of the failure. The vehicle was taken to a private mechanic where the fuel straps were replaced. The current mileage was 122,000 and the approximate failure mileage was 111,000.
1997 Ford F-150 gas tank strap failed vehicle while in motion on 4/20/11. 1. noticed unusual noise in rear undercarriage while on highway. 2. upon inspection saw that one of two gas tank straps was broken and rubbing drive shaft. Gas tank was loose but retained by remaining strap. 3. mechanic replaced both straps on 4/22/11 for $110.
The contact owns a 1997 Ford F-150. The contact stated that one of the fuel tank straps fractured from the vehicle while in motion. The vehicle was towed to the contacts home and inspected by an independent mechanic. The mechanic advised that one of the straps was rusted and fractured. The vehicle was not repaired. The VIN was unavailable. The failure and current mileage was 160,000.
Rear strap supporting fuel tank corroded and broke. Fuel tank tilted and dragged on ground. After stopping, front strap also broke and tank dropped to ground. Slight fuel leak. Required replacement of fuel tank, steel straps and filler neck tube.
Periodic inspection of the truck revealed the rotted straps holding the gas tank. Called the local Ford dealer to see if they would fix it and they said they weren't aware of the problem or any recall. We then scheduled an appointment to have it fixed at a local auto body shop since Ford would not cooperate.
I have a 1997 Ford F-150 truck. The gas tank strap rusted through and needed to be replaced last September, 2010. I caught it in time. No accident occurred and the gas tank did not drop. However, if there is a recall, will I be reimbursed for the cost of this repair by Ford?
A D V E R T I S E M E N T S
- Gardner, IL, USA