This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was on my way to work the morning before thanksgiving. I shifted from 2nd to 3rd gear and the back tires hit a patch of water and I started fishtailing. I went off the road and hit a patch of oak trees. One head on. On impact, the seatbelt did not retract and I hit the steering wheel, the dash broke apart and the entire steering column moved with me and I hit the windshield. After hitting the windshield, then the airbag deployed. When the dash broke apart from the steering column moving, it cut my shin which required stitches. My knee hit around the emergency brake release which drove my femur into my hip fracturing it in 3 places which required 3 titanium plates and screws. I had an open fracture on my arm which was the head of my radius (elbow) broken off which had to be replaced with more titanium plates and screws. I broke the orbit over my left eye and sinus cavities behind it. I had stitches and staples in my forehead that will now leave me a scar for life. I spent 15 days in the hospital, I've missed a month and a half from work and don't know when I can go back, accumulated over$80,000 in medical bills, and I'm still in a wheelchair. All of these injuries are due to faulty seatbelts and airbags in a Ford Motor Company's vehicle. The vehicle was bought brand new by my father and has been garage kept since it was bought in 1997. I work as a receptionist and office manager for a doctor's office. My face is the first one seen when patients come through the door. Now, it's mangled and scarred for life.
I was in a wreck traveling 25 mo making a turn to head West and I collided with a simi and my air bags did not deploy at all I was told but emts that the were shock that the air bags did not deply they told me that they should have.
The contact owns a 1997 Ford F-150. The contact stated that the horn on the vehicle did not sound and the air bag light remained illuminated. The vehicle was not repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 186,000.
The contact owned a 1997 Ford F-150. While driving at an unknown speed at night, another vehicle crashed into the driver side of the contact's vehicle. The air bags did not deploy. The vehicle was destroyed. A police report was filed and no injuries were reported. The manufacturer was not notified of the failure. The approximate failure mileage was approximately 300,000. Updated 09/21/15 updated 11/27/2017
The contact owns a 1997 Ford F-150. The contact was driving approximately 55 mph when he turned the steering wheel to avoid a crash and crashed into a ditch. The air bags failed to deploy with the impact. The contact suffered from two fractured vertebrates. The vehicle was destroyed and towed to an independent mechanic but had not been inspected to determine the cause of the air bag failure. The manufacturer was not notified of the problem. The approximate failure mileage was 180,000. The VIN was not available.
- Thibodaux, LA, USA
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The contact owns a 1997 Ford F-150. The contact stated that while driving 8 mph, another vehicle crashed into the front passenger's side of the contact's vehicle. Neither the driver's side nor the front passenger's side airbag deployed. The driver of the vehicle sustained unknown injuries. A police report was not filed. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 170,000.
The contact owns a 1997 Ford F150. The contact stated that while driving at approximately 35 mph the air bag warning light illuminated. Within a couple of weeks the cruise control was not operating while driving at approximately 65 mph. The dealer was contact who stated that the vehicle was not under a recall. The vehicle was taken to an independent mechanic who was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 120,000 and the current mileage was 122,000. Updated 12/5/12 the manufacturer was contacted but, did not offer any assistance.
The contact owns a 1997 Ford F-150. While driving 65 mph in a rainstorm, the windshield wipers stopped working. The contact pulled the vehicle over to the side of the road. He was able to drive the vehicle after the rain stopped. A mechanic stated that the GEM module was defective and reinstalled the GEM module, as well as installed a new ignition switch. The wipers failed again while driving in normal conditions. The mechanic stated that the GEM module he installed from Ford was defective. After the repair, the warning lights illuminated, including the air bag light. The mechanic cannot diagnose the cause of the failure and determine if the air bags work. Prior to the GEM module failure, several components were replaced on the vehicle. At 30,000 miles, the engine was rebuilt. The current and failure mileages were 125,000.
I was driving about 55 mph on 15-501 highway on route to unc hospital. When all of a sudden, my truck went totally out of control for no reason and my then 4 yr old and I had a terrible accident. The truck was totaled. We were both in seat belts. She was belted in her car seat in the back and I in the front drivers side upside down the airbags never deployed! we were thought to be dead at first until my daughter started crying. We were rushed to unc hospital in chapel hill for cuts and contusions. At that time, I had no major pain, but now, I can hardly walk sometimes because of the way the truck landed in the embankment upside down hanging twisted in my seat belt.we were lucky not to have died but now after 3 years I am in constant leg, hip and back pain that I know was due to this accident. Now what? my legs go numb all the time and I cannot even bend my back half the time due to this.
1. the front engine cover gasket on my 1997 Ford F-150 was defective. There was a recall at one time on this problem but was checked by a Ford dealer and nothing was found to be wrong. Approximately 6 months later it had to be replaced. Because the recall had expired Ford would not replace it for free and so I had to have it replaced at my cost of $600. 2. air bags and seat belt restraints. My wife had a wreck in the same vehicle and the air bags did not deploy or did the seat belts lock up like they are supposed to. I tried to get Ford to explain to me why that would happen and they said the insurance company would have to handle it. The problem was still not solved. Also the ABS did not work.
Hit from behind/rammed into another vehicle at approx 30 mph; ABS did not work (brakes locked instantly); airbags did not deploy upon either impact; seatbelts did not lock to restrain passengers.
While traveling 30-35 mph a deer ran in front of truck which the driver did hit. The truck spun around and hit the enbankment. Afterwards, the truck went air borne and the impact once hitting the ground dug 7" inches into the ground. Neither air bags deployed under none of these conditions.
Horn assembly will not work at all, and airbag light appears on dashboard. Dealership is aware of problem.. consumer states the horn would not stop blowing, and the airbag would also have to be replaced becasue the horn contacts were on the same module as the airbag.
My airbag light keep on flashing after the battery was replace due to bad battery. Shouldn't not have to take the truck to the dealer everytime the battery have to be replace.
Airbag light is on. Vehicle taken to dealer 5 times. Dealer cannot solve problem. Consumer states that the throttle stuck on vehicle while driving in heavy traffic when vehicle only had 8193 miles on it, dealer replaced throttle body and air intake, throttle stuck again at 28104 miles, dealer replaced same parts. Pittman arm was replaced.
Water is leaking into the dashboard, causing windshield wipers/interior lights, and electrical windows not to work. Also, air bag light remains illuminated and other malfunctions occur. The point from where the water is leaking has not been determined.
A D V E R T I S E M E N T S
- Milton, FL, USA