This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was gravel on the road and consumer applied brakes and vehicle did a 360 degree turn around, vehicle flipped over four times. Upon impact, dual airbags did not deploy.
I hit a ditch- the airbag only deployed one fourth of the way--the bag instantly caught fire. Had I been in a wreck, the airbag would not have saved my life. Had I been knocked unconscious, I would have burned alive. I feel that this problem should be looked inton as lives could be lost.
While driving 15 mph another vehicle ran consumer's vehicle off the road. It hit a rock. Air bags deployed, burning a hole on top of air bags. Dealer has been contacted.
Truck in 45mph head on collision with another vehicle, and air bags failed to deploy. Driver saved by seat belt only. Truck towed from scene as currently at dealer for repair. Will be watching to see if dealer makes airbag/sensor system repair/adjustment, or returns to owner after body/engine/other repair with same faulty passive restraint system unfixed.
Consumer was involved in a front end collision that resulted in driver's side air bag failing to deploy. Dealer has been contacted. The consumer stated that the collision occurred because the brakes locked up. The front drivers side wheel makes noise.
- Layfette, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Vehicle was involved in a frontal collision with a 1998, Pontiac, firebird at approximate 40 mph impact. Both air bags did not deploy. Dealer/manufacturer were notified. One person was injured in accident, vehicle was a total loss.
Driving to work on interstate. Hit "black ice" was on rt far side, was thrown into 2' concrete wall barrier on far lft side of interstate @ 50mpr head-on. SRS didn't deploy. Rceived injuries: Left shoulder/arm (seatbelt & thrown into driver's side door), neck, up'R back, rt knee, lft lower shin (lascaration, scrapes & bruises from hitting emergency brake.) transported to hospital. Fire dept noted/concerned that SRS didn't deploy. "brand new truck, airbags didn't work..why"" paid $30,000 for truck w/SRS & defective. Defective sensor, no airbags installed, or airbag manufacturer defect. Contacted hill Ford, was told, "sometimes airbags work, sometimes they don't." I said, "sometimes you die, sometimes you don't?" not accepting that answer for a safetly feature. Would of walked away from head-on crash w/little to no injuries. SRS would of stabalized me & I wouldn't of been thrown around or hit dash board. Why didn't SRS operate at all? american family ins breaking down truck for total damage estimatation. Over a wk since accident..no answers, no truck. Frame bent & cap twisted in accident....but do have injuries & defective SRS. Why"
While traveling 40mph another vehicle turned corner and hit consumer's truck head on. Upon impact, neither air bag deployed. Driver and passenger suffered injuries. Driver sustained whiplash and left elbow problem; while, passenger sufferedd bruised ribs and sprained neck. Was hospitalized. Vehicle totaled.
While traveling at 30 mph vehicle ran over a small pot and both air bags inadvertently deployed. Dealer / manufacturer were notified, and unwilling to assist in this matter. Please feel free to provide any further details on this issue.
Was traveling approximately 55mph when another vehicle pulled in front suddenly and vehicle was rear ended. Upon impact, air bags failed to deploy. Passenger hit head on windshield, and driver suffered chest & back injuries. The third passenger suffered chest and back injuries as well.
After the air bags deployed they caught on fire and had 6 to 8 inch flames coming out and up toward my face. The service manager contacted Ford and I was told there was no fault brcause they deployed and only my hand got burned when I put it out but the air bag and the fire were right in front of me, I was told the airbag catching on fire was an acceptable risk and not a defect. Acceptable by whose standard? being burnt is better than being dead but being alive and not burnt and not dead is what I expected.
Consumer was traveling about 50mph on highway and another vehicle stopped in front of her. She applied brakes and brakes locked up. She hit hit other vehicle in back. Dual airbags didn't deploy. She was injured. Dealership was aware of problem.
Vehicle involved in a frontal collision with a Ford, F450 pick up, in which both air bags did not deploy. Dealer/manufacturer were notified, and refused to answer consumer's question on " how much impact/speed needed to activate air bag?" feel free to provide any further details on this matter.
Vehicle struck a large deer at approximately 50 mph. Upon impact, both air bags did not deploy. Dealer / manufacturer notified. Please feel free to provide any further details on this matter.
Vehicle involved in a frontal collision of 45 mph with a Ford escort. Upon impact, both air bag did not deploy. Dealer was notified, and no response was given. Please feel free to provide any further details.
A D V E R T I S E M E N T S
- Grove City, OH, USA