This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I repaired a tire that had a nail within an inch or less distance to the sidewall. I let my service/shop manager know about the situation and he told me to do the repair anyway, which I did. The tire repair failed and the tire ended up going flat. All I know is they had me break it down for inspection but the patch did seem to be on the surface properly. There are no posters on how to do the tire repair properly nor are there any methods of double checking the repair after the tire was complete. I do what us asked of me and follow the procedures of the shop but I feel they were insufficient in providing proper procedure in tire repair and verification processes.
The contact owns a 2004 F150 with Goodyear Wrangler tires, line size LP265/70/R17. The contact stated that the tires were purchased as a replacement. While driving 60 mph and applying the brakes for a traffic stop, the drivers side tire went flat. The tire was replaced with a spare. The following day the contact noticed that the rear passenger tire was also flat. The contact discovered that the side walls were wearing, causing them to go flat prematurely. The manufacturer was contacted and informed him that the warranty was expired and they were unable to assist. The failure mileage was approximately 150,000.
The contact owns a 2000 Ford F-150. The vehicle has grabber aw tires, size P275/60 R17. While driving 55 mph, the vehicle began shaking and the tire tread began to separate. The contact pulled the vehicle over and called the police. A police report was filed. The dealer advised him to place the spare tire on the vehicle. She feels that the dealer should replace the tire even though the vehicle was purchased as is. The dot number was unknown. The current and failure mileages were 106,000.
The truck was driven to 2miles very close to home. This is the first time occuring. The truck caught on fire and what I did was call the fire fighters to come. Therefore I got the hose and pointed it at the truck and it turned off.
I was just driving and felt a vibration and have spent a lot of money trying to figure the problem out and no one knows why it is vibrating. I have had my tires road forced and check. I have had an alignment. I have had my crankshaft checked. I have had the tires balanced. I saw a bulletin on valves and that seems to be the closest to my situation I have the information on the valves and will be happy to share that with you. I have spent a lot of money at the dealer and independent shops even a transmission shop and no one can figure it out. I would like to have this 1-2 year problem solved. The front end has been replaced and check as well.
- Natick, MA, USA
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While driving 2000 F250 superduty Ford pick up, tire came apart at 65 mph. Stock aluminum wheel distroyed. Problem is the jack broke while trying to change tire. Second time used. Ford dealer said jack not any good and not warrened. I can forsee that a person hurt useing jack.
Contacts stated: He was in a double lane when the tire and axle broke off. Dealer said it was a factory defect. In 32 years he had never seen a break like that. The insurance company said it was their responsibility.
1. brake rotors serviced 7 times(the 3rd. New set of rotors is currently on front). 2. exterior paint failed and required repainting. 3. front ball joints failed. 4. front hubs failed. 5. power steering pump failed. 6. water pump failed. 7. suspension bushing failed. 8. 3 of 4 stock tires developed bulges. 9. currently there are suspension problems developing in the front and the hubs do not engage automatically.
I have a Firestone recalled tire that they won't correct. I gave the blown out recalled tire to ball tire on 10/30/03 and they have refused to honor the recall.
The vehicle's upper and lower ball joints wore prematurely. The cause of the premature wear had not been determined. The consumer is concerned that the front end of the vehicle will collapse.
All original tires were replaced due to bubbles in the sidewall. Tires were replaced at consumer's expense. Goodyear, Eagle, P275/R4520, the new replaced tires had the same problem. Also, alternator problem.
Driving up to intersection, applied breaks next thing aware of was the cab was smokey and airbag had deployed and vehicle was stopped against a tree in the ditch. No knowledge of tire failure, pothole, or anything leading to a deployment of the airbag. Concern with unnecessary deployment of airbag verses steering/breaking/tire problem. The air bag knocked me unconscious and I was unable to do anything to avoid the extensive damage that occurred to the truck.
While driving on I-35 South of ft worth, the left rear tire of my Ford F-250 blew without warning, disintegrating and causing major damage to the lr fender and fender liner. Tires were Firestone steeltex ats with approximately 55,000 miles. I have friend who had a similar event with his Ford Expedition. These are not good tires!
Driving on flat dry 4 lane highway. Heard small noise and within 20 seconds felt truck pulling slightly looked in mirror and saw the tire tread peel off the tire. Complete tread separation occured. Tire dealer noted no defects to the tire and no indication of hitting anything. Roads were clear and dry temperature was about 25F. We have pictures available that we can E-mail if needed. (tiresize: P235/70R16)
3 of the 5 tires on the truck when it was purchased have deflated during use. One tire tore and needed to be replaced. We have notified Ford, Firestone and the dealer of the problems as the situation has progressed, with no action taken. (dot number: Vn081rc tiresize: P235/70R16)
The of the vehicles four Goodyear tires have experienced sidewall blowouts, a few days after purchased the first blowout occured and was replaced by Goodyear, at least one of the tires split down the sidewall where the overlap of th plies makes an indentation in the sidewall, Goodyear told the customer that the tires are for street use only, the consumer lives on a gravel road (Goodyear Wrangler ap 255/70R16),
Tire started to seperate on interstate driving. Roaring, vibration. We stopped and replace tire with spare immediately. Tire has been taken to four goodrich dealers in athens area, and we were informed each time by all that they would not honor any warranty even though it was original equipment with less than 10,000 miles on vehicle at time of incidient. They all said it was a Ford problem. Ford road hazzard service contacted 8/15/00 with report, and they promised in August to have purchasing dealer call us to replace the tire. Following up with original purchase dealer service center in commerce, was informed by shop manager they knew nothing about a claim, they would not resolve or replace tire, it was a goodrich tire issue to replace it. Called Ford consumer line again, given promise that someone would call us back, still waiting on that call. Called goodrich, corporate consumer line, and was told a goodrich dealer, any that we could drive to, would replace the tire. Upon driving around athens, ga. With tire and vehicle last week, no goodrich dealer was willing to call goodrich corporate to see if they could get a replacement and authorization for same. All goodrich dealers have told us to call Ford to replace a new tire under warranty if vehicle is stillunder warranty. We still do not have a tire. We have been told by Ford consumer line, by road hazard hotline, now that goodrich tires are not part of any recall and they will not replace any tire for free even though the Ford warranty, and orig equipment booklet in new vehichle glovebox states they are liable for warranty replacement on a new vehicle with original equipment tires. Ford now states that it is a goodrich issue. (tiresize: 23570R16)( dot number: Tire size: 23570R16 )
A D V E R T I S E M E N T S
- Palmetto, FL, USA